Location
Cancun, MexicoProperty Information
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Resort Details
Hotel Advisories
General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating
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Great visit
Overall great value, but what made the place amazing was Luis. All the staff were great but Luis was helpful, attentive and fun! Also loved the shows, the magic show was shockingly great. Would come back again if staying in cancun
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Luis is the man!!
We had the best time! We loved Luis behind the bar - best service, friendly smile, and awesome drinks! Pool was great - weather was amazing! The shows were actually so good- check them out. Thank you Luis and the rest of the staff here. We will be back again soon.
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Miss
Our server, Alan, was spectacular, very efficient and friendly! We had a wonderful time. The food was top notch as well! I thought servings were small, until I finished the meal and I was stuffed. Will return, highly recommend!
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Ok. Not amazing. Not terrible
We booked here because we got a deal ($160 /night all-inclusive $80 / night per person). We were mainly looking to get away from the cold and relax in warm weather and we were able to do that here. The workers were very attentive and worked very hard to accommodate guests. We enjoyed all of our interactions with the hotel staff. Drinks were relatively easy to get. The few things that were negatives were: - The food was pretty basic. (But there were almost always options available.) - The rooms were quite loud so we woke up several times a night due to noise in hallway.
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Great fun was had
Had a great time with my friends on a girls trip. Lizeth was an amazing waitress at the pool and lobby bar. She was so kind, always smiling and remembered our drink orders and even once brought us drinks before we got a chance to order. Luis is an amazing bartender. He makes the best drinks and shots. Ask for a Luis special. He was so kind. Manuel was a great waiter. Very sweet, kind and attentive. They all took great care of us and are very valuable to this resort. The entertainment staff at the pool was phenomenal. So many fun games. They had us laughing constantly. We especially enjoyed Leo, Yzrael, and Chucho. The pool area is beautiful and the pool was warm. The beach is great too. Beautiful resort.