All-Inclusive

Generations Riviera Maya - All Inclusive

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4 Star Rating

Cancun International Airport : 19 miles

6299 reviews

Generations Riviera Maya is Mexico’s premier All Suites, All Ocean Front, Family Resort where couples, wedding parties and families savor a Experience, a vacation that fosters togetherness. This hotel with 162 suites, winner of the prestigious AAA Four Diamond Award and Winner of The Magellan Gold and Silver Award 2014, by Travel Weekly, stretches along a secluded beach, providing indulgences from gourmet cuisine, to luxurious suites. Families can relax knowing that their little ones are in good hands with our certified team of professionals at our Eko Kids Club. The Hotel is located just steps away from El Dorado Casitas Royale, in the heart of the Riviera Maya, facing the beautiful Mexican Caribbean. 25 minutes south of Cancun International Airport, 20 minutes north of Playa del Carmen, just 10 minutes away from Mayakoba championship golf course, 25 minutes away from the Playacar Golf Club, 5 minutes south from Puerto Morelos and 35 minutes south of downtown Cancun. All guests (18 years and over) are welcome to use the facilities at the Adults Only El Dorado Casitas Royale and El Dorado Royale

BALLROOM / GENERATIONS RIVIERA MAYA:

Whether you celebrate a yearly family reunion, wedding or friend’s getaway, we adept accommodating groups for any occasion working to uphold our culinary mastery and personalized service. There is wide area at the Ballroom at Generations Rivera Maya for 160 people as classroom set up or 200 people for a gala dinner transforming a group gathering in to unforgettable memories.

KM 45, Carretera Cancun - Tulum, Riviera Maya, Q Roo. C.P. 77710 Mexico, Carretera Cancun, QR, 77710, Mexico

Resort Details

Dining

OnSite Dining

Various Lounges & Bars

SWELL – SWIM UP BAR & LOUNGE : Centrally located swim up bar, serving a wide array of virgin cocktails, fresh fruit infused water, ice-cold beers and full premium bar. Enjoy poolside waiters serving the refreshment of your liking.

SLING – COCKTAIL BAR & LOUNGE : Second floor cocktail bar. Here we pour (sling) from the famous Singapore sling, tequila sling, you name it, we sling it. With a laid-back atmosphere, here guests can gaze out the window and view the sparkling the stars on the Caribbean Sea while enjoying your sling.
Various Restaurants

CHEF MARKET - GRAND CAFÉ & DECK : The family restaurant on the block. Hardwood tables and chalkboard columns bring a special atmosphere to this modern & world cuisine restaurant with astonishing views of the turquoise Mexican Caribbean Sea. The options are endless, ranging from coffee and croissants, healthy options and a lavish food display with a la minute preparation and a rotisserie. Service Breakfast, Lunch

PALMS RESTAURANT & TERRACE - SEAFOOD GRILL A LA CARTE : This seaside gourmet restaurant is a vibrant celebration of food, energy, music and beach life, guests will be able to enjoy the fresh Seafood Gourmet dishes with a spectacular view of the Caribbean in a casual ambience.

JADE - PAN ASIAN CUISINE : Share the flavors of the Chinese, Japanese, Korean, Thai, Vietnamese sizzling cooking pots, this cozy venue serves all kind of food that guests will be wowed by the amazing zests of this limitless culinary part of the world. Pick and choose the tea leaves of your liking to brew that special tea to complement your meal. Enjoy Shabu-shabu table with family and friends, cooking together like fondue pieces with beef, chicken, pork, seafood and vegetables in a boiling broth, at the end finely chopped vegetables and herbs to the delicious broth which is served as an after-meal consommé.

WINE KITCHEN - RESTAURANT & TASTING ROOM : The perfect combination: food, wine and great company. Wine kitchen is a culinary endeavor serving preparations from the various wine regions of the world. Guests are invited to sit back and relax as the chefs do their magic.

HABB - INDIAN CUISINE : A wide variety of spices play a key role in this dynamic cuisine ranging from the traditional turmeric to the exotic Kasoori Methi. Native dishes such as Daal Tadka, Biryani and modern tendencies as Butter Chicken will capture your senses and transport you to India.

On-Site Amenities

24-hour room service†
Accessible rooms†
Air conditioning†
Babysitting†
Baggage hold†
Baggage Storage†
Beachfront†
Buffet breakfast†
Butler service†
Car Rental Services†
24-hour room service†
Accessible rooms†
Air conditioning†
Babysitting†
Baggage hold†
Baggage Storage†
Beachfront†
Buffet breakfast†
Butler service†
Car Rental Services†
Child programs†
Coffee shop†
Concierge desk†
Currency exchange†
Exercise gym†
Laundry Facilities†
Library/Reading Room
Limousine service†
Pool
Restaurant
Spa†
Tour/sightseeing desk
Wi-Fi†

On-Site Wedding Services

Please contact the hotel for additional information.

† Fees may apply

On-Site Recreation

Basketball court †
Beach †
Children's program †
Dart board †
Kayaking †
Pool
Spa †

NÁAY SPA:

Our Mayan inspired Spa welcomes guests to experience an impressive menu of traditional and alternative Spa therapies. Designed to soothe the senses, the luxurious Spa facilities include, Spa treatment rooms, boutique spa shop, bridal suite, Kids Spa services available from 4 to 12 years old, Náay Spa incorporates elements of the Gourmet Inclusive® philosophy with its unique services and alternative therapies inspired by native Mexico. In addition to these decadent Spa treatments, Náay Spa offers more traditional favorites such as scrubs, body wraps, special treatments, facials, manicures, pedicures, and full-service beauty salon services.
Water activities †

Off-Site Recreation

Golf †
10 minutes away from Mayakoba championshiop golf course.

† Fees may apply

Customer Ratings & Reviews

TripAdvisor Traveler Rating

6299 reviews

Rocky beach . Don’t come if you are a beach family

If you are a beach person and like to go in the water don’t come here. I know you will think I am exaggerating but I am not. I have only been here a couple of hours and would like to leave. I honestly don’t know what my teenage son who loves to snorkel is going to do . We are going to have to plan excursions (which we’re not planning on ) . I know I sound like I am being overly dramatic but I am not. I can’t imagine how my week is going to be. Not at all like I planned. Terribly disappointed on day 1.

Mar 05, 2025
Disappointed

We arrived and our room was not ready, which we expected. Once it was ready, at 3pm, we waited for over an jour for our bags. Once we called to say they weren't there, they were sent quickly. The rooms are spacious beds comfortable, good bathroom, however dark. We opted for a swimout, which looked nice but it was cold. All of the pools were too cold to enjoy. There was water aerobics/water zumba posted every other day, however it never took place. I'd wait at the pool, no announcement, no excitement at all. Very disappointing! There is no music playing, nothing happens. This was the most boring resort we've ever visited, hands down! If you don't have children with you, you can visit the El Dorado, where they have a band at 8-9;40, then entertainment at 10. This was enjoyable. They also have a few bars with people! The bar at Generations usually had 0 to 4 people in it. There us no " lobby bar". The beach was another huge disappointment. There are cement barriers dropped all along the whole resorts, it's rocky and not very swimmable. The beach itself it kept clean. The food, well I have to say much better than most resorts. Generations, again very limited, but the a la carte restaurants were pretty good. Some great servers, Alberto (takes care of the privileged area on the beach), very nice guy. He brought us drinks a few times. Thus was the only time we were ever offered a drink on the beach ir at the pool. Zero service other than Albert. Jeremias in the buffet was very personable and attentive. Good often cold. Our stay was with Air Canada vacations. The pick ip and drop off was excellent, we had great service. Our complaint is geared towards the resort. Our flight was a late one and therefore pu was at 7pm. There was no hospitality room although the place appeared to be nowhere close to capacity. They charged us ,$20.00 US pr hour to keep our room until 5, then said we had to check out. They said if we ate at the resort, we'd have to pay for another night! Wow, really poor service we don't make the times for flights or pick up, so rude service. This was so disappointing, definitely not close to a 5 star as advertised.

Feb 27, 2025
Do Not stay at this resort

This was the worst hotel i have stayed at. I would not recommend this for families or couples at El Dorado Resort. Always running out of food and closing. Golf carts were so spotty. One would wait for 1 hour to get one. Service poor, food quality was bad, including buffet choice. I would rather have went to the Moon Palace resort. No room service, No iron, and room smelled of mildew. Overall really bad resorts.

Feb 19, 2025
We are happy we chose Generations for our wedding anniversary

My wife Yolla and I visited Generations for our wedding anniversary. We both were pleasantly surprised with the Generations cleanliness, the exceptional service starting from Vanessa at the front desk, to Silvia our concierge, Primo, another concierge, the room cleaning staff, the servers (waiters) at all restaurants and the delicious food. Even the Bellboy showed up on time for our check out without us needed to call for him. The option of having à la carte dinners at all restaurants including the adjacent adult resorts is a big plus. Every time we thought a server (waiter) at a restaurant was good, we met another server (waiter) at another restaurant that was as good if not better. We also appreciated that all staff spoke perfect English. We hope to see you soon.

Feb 13, 2025
Awesome stay.

Loved the stay at Generations Riviera Maya. Would stay there again. The service was excellent. The rooms were very nice , the food was very good . The rain forest shower was the best. The buffet was good .

Feb 13, 2025

Hotel Advisories General Policy

Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319