Resort Details
- D’Italia VillasA fresh Mediterranean-inspired concept.
- Health BarNow Offering a vegan menu, packed with bold, healthy flavors.
- Rincon MexicanoBreakfast and dinner showcasing the best of Mexican Cuisine.
- Various Lounges & BarsSWELL – SWIM UP BAR & LOUNGE : Centrally located swim up bar, serving a wide array of virgin cocktails, fresh fruit infused water, ice-cold beers and full premium bar. Enjoy poolside waiters serving the refreshment of your liking.
SLING – COCKTAIL BAR & LOUNGE : Second floor cocktail bar. Here we pour (sling) from the famous Singapore sling, tequila sling, you name it, we sling it. With a laid-back atmosphere, here guests can gaze out the window and view the sparkling the stars on the Caribbean Sea while enjoying your sling. - Various RestaurantsCHEF MARKET - GRAND CAFÉ & DECK : The family restaurant on the block. Hardwood tables and chalkboard columns bring a special atmosphere to this modern & world cuisine restaurant with astonishing views of the turquoise Mexican Caribbean Sea. The options are endless, ranging from coffee and croissants, healthy options and a lavish food display with a la minute preparation and a rotisserie. Service Breakfast, Lunch
PALMS RESTAURANT & TERRACE - SEAFOOD GRILL A LA CARTE : This seaside gourmet restaurant is a vibrant celebration of food, energy, music and beach life, guests will be able to enjoy the fresh Seafood Gourmet dishes with a spectacular view of the Caribbean in a casual ambience.
JADE - PAN ASIAN CUISINE : Share the flavors of the Chinese, Japanese, Korean, Thai, Vietnamese sizzling cooking pots, this cozy venue serves all kind of food that guests will be wowed by the amazing zests of this limitless culinary part of the world. Pick and choose the tea leaves of your liking to brew that special tea to complement your meal. Enjoy Shabu-shabu table with family and friends, cooking together like fondue pieces with beef, chicken, pork, seafood and vegetables in a boiling broth, at the end finely chopped vegetables and herbs to the delicious broth which is served as an after-meal consommé.
WINE KITCHEN - RESTAURANT & TASTING ROOM : The perfect combination: food, wine and great company. Wine kitchen is a culinary endeavor serving preparations from the various wine regions of the world. Guests are invited to sit back and relax as the chefs do their magic.
HABB - INDIAN CUISINE : A wide variety of spices play a key role in this dynamic cuisine ranging from the traditional turmeric to the exotic Kasoori Methi. Native dishes such as Daal Tadka, Biryani and modern tendencies as Butter Chicken will capture your senses and transport you to India.
- 24-hour room service†
- Accessible rooms†
- Air conditioning†
- Babysitting†
- Baggage hold†
- Baggage Storage†
- Beachfront†
- Buffet breakfast†
- Butler service†
- Car Rental Services†
- 24-hour room service†
- Accessible rooms†
- Air conditioning†
- Babysitting†
- Baggage hold†
- Baggage Storage†
- Beachfront†
- Buffet breakfast†
- Butler service†
- Car Rental Services†
- Child programs†
- Coffee shop†
- Concierge desk†
- Currency exchange†
- Exercise gym†
- Laundry Facilities†
- Library/Reading Room
- Limousine service†
- Pool
- Restaurant
- Spa†
- Tour/sightseeing desk
- Wi-Fi†
- Please contact the hotel for additional information.
† Fees may apply
- Basketball court †
- Beach †
- Children's program †
- Dart board †
- Kayaking †
- Pool
- Spa †NÁAY SPA:Our Mayan inspired Spa welcomes guests to experience an impressive menu of traditional and alternative Spa therapies. Designed to soothe the senses, the luxurious Spa facilities include, Spa treatment rooms, boutique spa shop, bridal suite, Kids Spa services available from 4 to 12 years old, Náay Spa incorporates elements of the Gourmet Inclusive® philosophy with its unique services and alternative therapies inspired by native Mexico. In addition to these decadent Spa treatments, Náay Spa offers more traditional favorites such as scrubs, body wraps, special treatments, facials, manicures, pedicures, and full-service beauty salon services.
- Water activities †
- Golf †10 minutes away from Mayakoba championshiop golf course.
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
6431 reviews
-
Mar 21, 2026The truth- pros and cons
Just came back from March Break with the family. Pros: Food was really good, swim out on the main level is excellent, service and staff are friendly. Included in your stay are a few excursions all of which were fun - book them when you get there, we did the Nik waterpark and the Beach day trip with snorkeling- food was amazing there! Cons: No entertainment or anything to do besides eat and lounge at the pool - my teens were very bored, better for younger kids that swim eat and sleep. The beach is not good, you will not be swimming there. Resort is a bit run down with parts of the resort being completely abandoned looking. If you are looking to relax by a pool with great food and drink this was great! If you are a beach person that wants to socialize after dinner or if you are coming with teens this is not for you.
-
Mar 17, 2026Paid for premium room and did not receive
Booked a swim up room and was told none available when we arrived. Booked 6 months in advance to enjoy main floor swim out with family. Offered resorts credits which we were not interested in. Will not deal with this hotel group ever again
-
Mar 16, 2026Not happy
I just arrived and the rooms I booked were not available to us. They are saying there are no rooms available for the duration of our stay. We booked 6 months ago and this is unacceptable.
-
Mar 14, 2026Excellent resort but limited ocean swimming
The food and service was outstanding at this resort. Our two butlers, Eddie and Gaby did a fantastic job! They really helped to make the stay a lot more enjoyable!
-
Mar 09, 2026
Overall good experience with a couple small issues.
Our family had a very enjoyable week at Generations. Staff was very friendly and helpful. Pool and more inclusive excursions are the highlights for us. Definitely not overcrowded at the pool or bars at any time during the week. Food was pretty good, but a little disappointed at the options to dine with our kids. Only the buffet and wine kitchen are regular dinner options, Jade and Haab occasionally. With 2 adults-only properties next door, why wouldn't all the Generations options be available for kids? Beach really isn't an option for swimming with the rocky shore and seaweed was an issue this time of year, although they worked hard to keep it as clear as possible. Plenty of beds and chairs available. The more inclusive excursions were very enjoyable. They can fill up, so best advice is to book right away for the week. We did the Cenote/cave tour and had a good time. 90 minute drive, and some rough roads but worth it. Maroma beach/snorkeling was great. Snorkeling was a little rough with the waves, but catamaran and beach were good. Kids had a good time at AquaNick, maybe a little more geared towards younger kids, but still some good water slides for the 10+ ages. Ordered room service a couple times, once took 2+ hours and had to call multiple times, once it was right on time, so hit and miss. Room and whole resort were very clean and maintained, no issues. Talked with concierge about decorating for my son's birthday but it never happened, not sure why. Maybe because I declined presentation for Exotic traveler club? Overall good experience with a couple small issues.
- AdvisoryImportant Note: Although the hotel offers over a mile of sandy white beach, some of the area is not swimmable due to protected coral. There is a swimmable area and also a unique natural saltwater pool on property.
- AdvisoryImportant Information For Our Guests Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
- AdvisoryThe Municipality of Solidaridad will be charging an Eco Tax of 30.00 Mexico Pesos (approx. $1.60 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings. This fee is subject to change at any time without notice by the hotel.
- Check In: 3:00 PM
- Check Out: 11:00 AM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.