Resort Details
- 24-hour front desk
- ATM/Cash machine
- Bell staff/porter
- Concierge desk
- Conference facilities
- Dry cleaning
- Elevators
- Exercise gym
- Free high speed internet connection
- Meeting rooms
- 24-hour front desk
- ATM/Cash machine
- Bell staff/porter
- Concierge desk
- Conference facilities
- Dry cleaning
- Elevators
- Exercise gym
- Free high speed internet connection
- Meeting rooms
- Multilingual staff
- Onsite laundry
- Safe deposit box
- Valet parking
- 2167
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
4858 reviews
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Apr 01, 2026Great place
Wonderful hotel. Very close to restaurants, metro, activities. Very nice staff, clean and safe. Great breakfast and comfortable, clean atmosphere
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Mar 29, 2026
A Wonderful Hotel Experience Thanks to an Amazing Team
I traveled from another country and, as a 60-year-old woman, I can honestly say I’ve rarely felt this satisfied with a hotel experience. I chose this hotel based on a recommendation, and it completely exceeded my expectations. From the very first moment, I was amazed by the service, the facilities, and the warm, welcoming atmosphere. Everything was spotless and thoughtfully maintained, which made my stay truly special. I would especially like to highlight Diego at the front desk, who was incredibly kind, attentive, and professional every single day. His service made a big difference in my experience—he was always ready to help with a smile. Without a doubt, thanks to him and the entire team, I will be returning on my next vacation—this time with my whole family. I highly recommend this hotel with complete confidence.
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Mar 27, 2026
Professional and friendly welcoming Staff
Professional friendly courteous staff Willingness to assist me for a variety of questions in making my stay more pleasant and worry-free stay
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Mar 27, 2026
Excellent stay!
I stayed at this hotel for one week and had a wonderful experience. The room was comfortable, clean, and well-maintained, making it easy to relax after a full day in the city. Breakfast each morning was excellent, with a great variety and quality that really stood out. Overall, it was a great stay and I would happily return on my next visit to Mexico City.
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Mar 26, 2026
Great experience
My stay at Hotel Plaza Galerías was truly a great experience. The hotel is beautiful, clean, and very comfortable. The rooms were spacious and well-maintained, making it easy to relax after a long day. What really stood out was the excellent service from all the staff. Everyone was friendly, attentive, and always willing to help, which made me feel very welcome throughout my stay. The location is also very convenient, close to shopping areas and attractions, which made getting around easy. Overall, I highly recommend Hotel Plaza Galerías for anyone looking for a comfortable and enjoyable stay. I would definitely come back again!
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Checkin Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThe name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservationThis property accepts credit cards, debit cards, and cashCashless transactions are availableSafety features at this property include a smoke detectorPlease note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Special Checkin Instructions: Front desk staff will greet guests on arrival at the property.
Know before you go: One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. Cashless payment methods are available for all transactions.This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Optional Fees: Fee for buffet breakfast: approximately MXN 415 for adults and MXN 270 for childrenValet parking fee: MXN 130 per dayHousekeeping is available for an additional fee The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.