Puerto Vallarta's most recognized hotel zone features the Friendly Fun Vallarta , an oceanfront property that not only boasts a beautiful beach lined with palm trees but is only minutes away from the international airport and the charming cobble stoned streets of this town's magical downtown area. With a 24-hour all-inclusive operation, the friendliest service on the Pacific coast, newly renovated accommodations, a grand SPA and highly personalized service, Friendly Vallarta offers a vacation like no other. The focus of the friendliest service in the industry all set in an atmosphere of fun and relaxation under the sun: our client's satisfaction is our first priority. The operation of our resort is based on the Friendly service of our staff. The focus of our service is based on hospitality, personal relations and warm services. This philosophy is what marks a difference between Friendly Vallarta and our competitors.
General Policies & Fine Print
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.
A price may display when children stay free, if your vacation includes transfer to your hotel.
Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating5413 reviews
Many positives and one easily fixed negative!
Spent 13 days at the Friendly early January/23. My 3rd time and my gf's 2nd time. Pretty well exactly what we expected. Good points: friendly staff/good drink service/good customer service! Shoutouts: Double double at the beach restaurant buffet and drink service on the beach. Myra at the beach buffet was outstanding. Hugo and Tommy for beach drink service. Jorge at the front desk/customer service. Also, Enrique as bell hop. I would like to exhort the Friendly to increase the number of beach loungers and beach umbrellas as the competition for loungers and shade was VERY frustrating and actually led to arguments among paying customers! Other than this glaring need for improvement, we had a good time, met some great people, and would go back for a value oriented all inclusive vacation.
Well we still had a couple of issues with some less than friendly staff, all was forgotten because of one server alone. Ana-Christina was an absolute treasure and made our stay a true delight. We have never experienced such wonderful kindness before this trip. If you go to the Friendly, you won’t miss Ana-Christina - she’s the one with the brilliant smile that will warm your heart. There was lots of (Friendly) Friendly staff as well. The food was pretty standard, but nothing to complain about. We would recommend this hotel as a great place to stay.
Better before Covid
Date 2020 Visited 2019 and was fantastic. Went again December 2020 during Covid and was awful. May try again though. Is better than other resorts in price range. Good variety of options to eat at!
Good stay! Friendly Staff!
I'm not one for writing reviews but based on some of the negative comments I've seen I just have to! Man, people sure like to complain! We booked this resort strictly on location as we wanted to be closer to the Malecon, we went in with no expectations other than location and it was better than we anticipated based on some reviews we read online before we left! Yes, the resort is under new management so of course there will be some changes - sometimes change is good! The food is ok, not the best we've ever had, but we had no complaints other than some meals were luke warm - we never starved though that's for sure! And guess what? We are on HOLIDAYS so it sure is nice to not have to cook and clean up after yourself. They still do have the pizza bar, burger bar, snack bar - you just have to look for them as location may have changed! They have brought back some resort entertainment since covid, it was a nightly show on the Pier to watch the sunset from 6 - 8 pm daily - fire show, live music etc with a daily cocktail to match - flavored mojitos, margaritas, palomas etc. If there is a sporting event they host a party in the lobby bar - NFL Mondays, World Cup finals etc. We were there from a Wednesday to a Wednesday and we only saw 2 weddings, Friday & Saturday. But guess what, they both were done by 11:00pm so what's the big deal? They were very courteous, friendly and one of the Mother In Laws even invited us to join in & dance with them on the dance floor to keep the party going! I think people just stay in their rooms after dark and miss the little touches the Friendly still offers - then they complain because they missed out. The BEST part about our trip was at the end - we were one of the unlucky Canadians that had our flight home cancelled due to weather and the Friendly went ABOVE AND BEYOND to extend our stay as long as possible - we are beyond grateful for the help they gave us when we were a little nervous not being able to get home. They put our minds at ease with accommodations while we figured out a way home. Big props to them! Overall, yes, we would stay here again - it's a cheap 80 pesos to the Malecon and 350 to Bucerias if you feel like leaving the resort!
A lot of folks are saying that much has changed over the last few years at the Friendly. Yes , there are more events hosted, and they have done away with Fiesta night, but on the other hand, there is now Wood Fired pizza, ice cream, and Espresso drinks available. One thing that has remained constant however, is their EXCELLENT staff. This resort employs, well...the friendliest people I've ever encountered travelling (yes - Doubledouble is still there), to the point where coming back to the resort feels like coming home. I think it says something when almost everyone you meet at a resort has been there over and over, and plans to return again. The staff really is that good. We will be back.