Property Information
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Resort Details
General Policies & Fine Print
Customer Ratings & Reviews
TripAdvisor Traveler Rating
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Club level is amazing
We recently stayed at the club level (for my birthday) and it was worth every penny. The club-level staff is amazing and I can highly recommend them to anyone, it's worth it!!! Not only was the staff amazing, but we also got to meet and know other travelers on a more personal level because of the exclusivity of the floor.
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Paradise found!
Beautiful resort here in paradise! The setting is poised in a lovely beach cove. Amazing attentiveness from the staff, particularly Josh who went above beyond making our beach days extra special, sharing wonderful information about Maui, everything from marine life, best scuba dive sites, secluded beaches and so much more. We never want to leave!
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Simply incredible
Incredible property. Four Seasons Maui checks all the boxes you would expect from a luxury resort. From the moment you arrive on property you are treated like royalty. The rooms are well appointed and comfortable. Fitness and activity center are all excellent. On property restaurants are all excellent with amazing service and exceptional food and drink. The adults only invisible edge pool is awesome with a swim up bar and multiple lounge chairs and cabanas there is plenty of space to relax. Excellent beach front property with easy access to ocean activities.
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Corporates over couples
Rarely feel compelled to leave a review but due to the cost per night of this hotel I felt it worth doing so. First - the obvious. The property is stunning. Exceptionally high quality food, pool areas, general amenities. At this price point you expect all that. Secondly and this is where the hotel falls down - this is a very corporate stay focussed hotel. During our week long stay there were at least two large groups of paid-for company employees and this is where the property loses its shine. As you’d expect for anyone on a freebie with kids left at home, they are a pretty raucous lot (as I would be in the same circumstance!). However, this renders the “serenity pool” completely useless for anyone looking to relax - couples looking for quiet are driven to sit on the (public) beach as the other two pools are family oriented. At the serenity pool think swim up bar packed from opening time (10am), shouting across the pool area and cabanas with 15-20 people spilling out of them next to honeymooners. Not quite Encore beach but certainly not the scene in the four seasons marketing materials. The signs around the pool request no mobile phone use, and conversations in quiet voices. Right. You simply cannot cater for both couples and corporate groups at this property in its current configuration, and management have chosen corporate groups. Families are a different story - well catered for with two decent sized pools. Most child free couples prefer an adult space though, so as mentioned above that leaves the public beach. To be fair to the staff, they did their best and the level of service from them across the property was the best I’ve experienced from any hotel. We raised our complaint and it was dealt with well, hence 4 stars not 3 in this review. We did enjoy our stay primarily because of the staff and service, but at this price point the hotel is tough to recommend to other couples.
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Best hotel on Maui, maybe the US?
We went to the Four Seasons on Maui for our babymoon. Yes, it’s expensive, but you absolutely 100% get what you pay for. Every single person there was so unbelievably welcoming and kind to us from the moment we set foot there to the moment we departed. They always went above and beyond to make sure every need was met. The grounds and poolside accommodations are so luxurious and gorgeous, and the cocktails and food are next level. Seriously, all three restaurants there are unreal. If you have been to Maui before, have seen the basic sites, and just want to go back to relax, there is literally no reason to leave this resort because it has everything you need in the most luxurious and high-quality fashion. We usually have FOMO if we don’t “do everything”, but decided this time to spend the bulk of our time in the resort, and did NOT regret it.