Find all you need for a rewarding stay at Four Points by Sheraton Columbus - Polaris. Our hotel is located off I-71 on Polaris Parkway, providing easy access to an array of shopping, dining and entertainment options in the Polaris area. Visit top area destinations, including Polaris Fashion Place, the Quest Conference Center, the Columbus Zoo and Hollywood Casino. Business travelers will appreciate an easy commute to local corporations, such as JP Morgan Chase and Vertiv. At the end of a full day, retreat to our modern rooms featuring luxury bedding, free Wi-Fi access, ergonomic workspaces and flat-screen TVs. Savor a delicious meal, whether ordering room service or visiting our on-site restaurant, for breakfast and drinks. During free time, fit in a workout at our fitness center or take a refreshing swim in our outdoor pool. If you'll be hosting a business or social function during your stay, book our flexible event venue. Experience a successful Ohio trip at Four Points by Sheraton Columbus - Polaris.

Property Information

Year Built: 2000
Last Renovation: 2013
Floors: 4
Nonsmoking rooms: 100
Suites: 3
Total rooms: 97
Total rooms and suites: 100


Resort Details


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Hotel Advisories

Advisory Prices are based on single or double occupancy. You will incur additional charges at the time of check-in for additional room occupants. The Front Desk will verify the age of the guest to determine whether the extra fee would apply.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 11:00 AM
Pet Policy Pets Allowed: USD 50 non-refundable cleaning fee Per Stay; maximum of 1 pets allowed; maximum weight per pet is 50 pounds

Customer Ratings & Reviews

TripAdvisor Traveler Rating

3.0 219 reviews
  • 1.0 star tripadvisor rating
    Worst Four Points

    When you pull into this property you can obviously see that it has no outside maintenance happening. The grounds makes it look like it belongs in a bad neighborhood. Construction has been going on for over a year. Property is in total disarray. Walked into the hall 1st morning and drywall tape and mud were hanging from the ceiling. Only 1 elevator car was operating. Gym is closed for remodel but nothing going on in the gym Pool has been filled in with concrete. I was told so they could have a bigger patio. 💁‍♂️💁‍♂️💁‍♂️. I doubt that. Breakfast was 1 star. In years past it was a nice presentation. Not here. Tucked in a corner, prepackaged muffins a small microwave and mini fridge and coffee. The equivalent of a super 8. Which is what this property reminds me of. I dare say if Marriott does a surprise visit here they will not be carrying the four points brand within 60 days.

    Jun 08, 2024
  • 1.0 star tripadvisor rating
    Do NOT stay in this hotel

    Please do NOT make a reservation at this hotel. It is presently undergoing a major renovation and is not a place you want to stay. When we walked through the front door after many hours of driving we felt like we walked into the twilight zone. There was a a bare check in counter and the rest of the room was decimated. We stood in awe not believing our eyes. There was a sign saying the attendant would return soon. She did return and was wearing a hat and coat because there was no heat in the “lobby”. She was very nice and assured us there would be heat in our room, which we were going to “like very much”. The room was on the 4th floor which is the only floor that has rooms that are inhabitable. This hotel should not be allowed to continue to rent out rooms to people. I am saddened to see Marriott allow it to represent their brand. This may one day be a beautiful hotel, but right now do NOT stay there. Some one needs to close them down.

    Feb 18, 2024
  • 1.0 star tripadvisor rating

    I booked this hotel specifically for a certain room design I saw on their website. We were arriving late after 10:30pm and I checked in on the app around 9pm. We arrived at the hotel to be told they did not have the room type available. When I asked why they did not have the specific room available based on my reservation, I was just told that others had arrived before me and they gave those rooms away. We went to the room we were given, but it didn't work for 2 people needing to work from the room. The front desk offered to cancel our reservation, but did not offer us any help in finding another hotel to stay at. I was frustrated and very disappointed in this hotel.

    Sep 27, 2023
  • 1.0 star tripadvisor rating
    Lies on the Sheraton Four Points Columbus-Polaris website

    Avoid at all costs! The hotel is under renovation - no pool, no restaurant, no bar, and in shambles - and yet, no mention of these obvious deficiencies on the website??? My wife and I were shattered beyond belief at the mother of three we encountered in the elevator who discovered there was no pool available for her kids, despite the hotel's website's information. How can the hotel lie to its customers?

    Jul 15, 2023
  • 2.0 star tripadvisor rating
    Four Points? More like 2 Points.

    Is this the Four Points Sheraton (Marriott) forgot they owned?! The hotel is currently under renovation (not disclosed on the website). No bar or anything despite them being depicted as available on the website. The whole hotel seemed outdated. The third floor hallway looked like I was staying at an “America’s Best” or a motel. The shower was tiny, water pressure was absent and you either got burned or frozen by the temp. The toilet literally sat maybe less that two feet off the ground. This was apparently an adjoining room suite i which I got to listen to the neighbors tv and other noises all night long. If I were you I’d spend more money to stay somewhere else.

    Jun 04, 2023
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319