Resort Details
Customer Ratings & Reviews
TripAdvisor Traveler Rating
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Great Service!
Going to the beach was my favorite part of my entire vacation. I want to specially thank Gianni, who set up our chairs and towels. He is very patient and great at his job. I also want to specially thank Alberto. He is very attentive and also very kind. I loved his espresso martini suggestion. Thank you gentlemen, you are a wonderful addition to the team :)
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5 stars !
Had an amazing time at the pool with my family. Our server Jalen was on point from the moment we arrived! Very personable, attentive and overall helpful. Will absolutely return and request him. Miami often has questionable hospitality but my experience here was 10/10!
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Jalen saved my Experience
An unforgettable day at the Fontainebleau pool, made even better by Jalen! From the moment we arrived, Jalen’s energy set the tone—welcoming, attentive, and genuinely fun. He made sure we were comfortable, kept the good vibes flowing, and added that extra sparkle you want when you’re poolside in Miami. From perfect drink recommendations to always checking in at just the right time, Jalen went above and beyond. It wasn’t just service—it was an experience. Can’t wait to come back and do it all over
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Best day ever
I would highly recommend the fountainebleau. We hanged out by the pool in the opium and Jalen provided the best service ever. It was my first time in this place and he made our whole experience much better. He was friendly, attentive and his customer service skills are superb.
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best day at the beach!
Came to a day bed with my friend to enjoy the beach and Kat made our day so amazing! she was so nice and friendly. our food arrived so fast and she made sure throughout to keep an eye on us and put little cabana the whole day. we had so much fun, ask for her!!