Step into an atmosphere of casual elegance and personalized service during visits to this inviting Family friendly beachfront retreat. Nestled in the heart of the Hotel Zone, guests enjoy contemporary Colonial-style décor complimented by a full-service spa, upscale restaurants, an exciting kid’s club and a bi-level sun-deck with three Jacuzzis and a massive swimming pool.

Location

Cancun - Beach
Cancun, Mexico (CUN) : 15 miles

Property Information

Year Built: 1989
Last Renovation: 2018
Accessible rooms: 1
Floors: 8
Total rooms: 507

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Resort Details

Amenities

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Activities

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Hotel Advisories

Advisory Important Information For Our Guests Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary
Advisory Effective immediately due to Mexico regulations we will no longer accept payment in US Dollars at the Hotels/Resorts. All services shall be in Mexican Pesos. When using a credit or debit card, the charges are being made in Mexican Pesos. Due to this same regulation, we are no longer accepting USD cash as a form of payment or to execute any money exchange; at our hotels/resorts. Guests are required to either use ATM or utilize any bank office nearby.
Advisory The Municipal Government of Benito Juarez will be charging all guests in the area of Cancun and Puerto Morelos an Environmental Sanitation Tax of a minimum $30.00 Mexican Pesos (approx. $1.60 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.
Advisory The state of Quintana Roo will be charging a sanitation tax of $4.20 USD, per room per night. This amount is not included in your vacation price and will be collected at your hotel. This fee is subject to change at any time without notice by the hotel.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 16639 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great views and even better service!

    We had a great time at this resort. The food was very good, with many options to choose from. The views were spectacular with wonderful ocean views, sunset views and even the overall architecture . While I wasn’t necessarily into the entertainment that was there each day, they definitely had fun options with variety for more party type people. The pools were very nice and relaxing, with options for kids and adults. Lastly, the staff was so nice and welcoming. Eladio, Angel, Jose and Edgar always went above and beyond to make us feel comfortable and crack some jokes with us. My girlfriend and I would be happy to go back in the future!

    Jan 19, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Crepes

    Please try the Crepes made by Paola. Best ones I’ve ever had. All of the staff is very friendly and caring…………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………..

    Jan 19, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Our Second Home

    We love FACC. I think we're close to about 20 stays. The people, the amenities, and the food are all fantastic. They go out of their way to consistently give you special service. Shout out to Pedro, Carlos, Sandro, Felix, Rosalindo, Rodolfo, Eligio, Joani, Cesie, Paula Fernanda, Isidro, and Chelito.

    Jan 19, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Best hotel/resort in Cancun!

    Eladio from the buffet was wonderful. Very attentive and polite. Helping us enjoy our visit at this hotel. We are looking forward to come back! The resort has everything you need to have a great time without leaving the hotel. From the food and drinks and entertainment there is always something to do.

    Jan 19, 2025
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Don’t forget to get a massage!

    Great place for groups, large or small. There is something for everyone 24/7. The spa may not have the look of super luxury, but the services are definitely top notch. I highly recommend the deep tissue massage, and have to name drop Daphne. She is AMAZING!

    Jan 17, 2025
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319