Resort Details
- Various Lounges/BarsKahakai Bar
Luana's Lounge - Various Restaurants
Brown's Beach House Restaurant
Binchotan: Bar + Grill
Brown's Deli
Hale Kai Restaurant
The Orchid Court
- 24-hour front desk
- Accessible facilities
- Accessible rooms
- Airport shuttle service†
- ATM/Cash machine†
- Babysitting†
- Baggage hold
- Bell staff/porter
- Bicycle rentals†
- Business services†
- 24-hour front desk
- Complies with Local/State/Federal laws for disabled
- Accessible rooms
- Airport shuttle service†
- ATM/Cash machine†
- Babysitting†
- Baggage hold
- Bell staff/porter
- Bicycle rentals†
- Business services†
- Children programs†
- Children welcome
- Children's play area
- Concierge desk
- Elevators
- Exercise gym†
- Golf, Offsite†
- Housekeeping - daily
- Internet services†
- Laundry/Valet service†
- Lounges/bars†
- Non-smoking rooms available
- Parking†
- Pets allowed†
- Pool
- Restaurant†
- Room service†
- Safe deposit box
- Sauna
- Shopping mall†
- Spa†
- Tennis court†
- Tour/sightseeing desk
- Valet parking†
- Wakeup service
- Water sports†
- Wireless internet connection in public areas†
- Business Services†
- Internet Access†
- Full service Wedding department on property. Weddings small or large can be arranged. Banquet services available. Reception facilities, entertainment can be arranged.
† Fees may apply
- Bike rental †
- Children's program, onsite †OPTIONAL KEIKI ALOHA CHILDREN'S PROGRAM - fee applies, payable directly to hotel.
This program is available for children ages 5-12 years of age. Supervised activities include lei making, petroglyph hikes, tennis, beach activities, storytelling. - Direct access to a beach
- Fitness center on-site †Features the lastest in fitness equipment with views of the expansive lawn and pool beyond. Other fitness activities include daily seaside yoga, pool aerobics, and more. Some activities may incur additional cost, payable to hotel directly. Please consult with hotel upon arrival for specifics.
- Golf location (onsite/nearby) †36 Holes
- Hot tub2 Outdoor Hot Tubs
- Non-Motorized Water Sports †boogie boards, view boards, canoes, kayaks, floatation devices
- PoolThere is 1 pool on site. 10,000 square foot heated free-form pool on the oceanfront with 20,000 square foot sundeck.
- Sauna
- Spa †Spa Without Walls is a full service facility with private outdoor venues that allow the natural beauty and healing properties of Hawaiit to contribute to your wellness treatment. Indoors, there are treatment rooms, a steam room and separate dry sauna.
- Steam bath
- Tennis court †There are 10 tennis courts onsite. There are 7 lit tennis courts onsite.
- Golf †Golf Course located within 5 Miles of Property.
- On-site EntertainmentGATHERING OF THE KINGS POLYNESIAN FEAST (Luau)
Introducing the Big Island’s newest Polynesian Feast
The Fairmont Orchid and Island Breeze Productions announce a partnership that combine the Big Island’s finest cuisine with its most spectacular Polynesian production.
Every Saturday, guests are invited to gather for an evening that begins under the stars dining on culinary treasures from Hawai’i, Tahiti, New Zealand and Samoa on the beautiful grounds of The Fairmont Orchid at Plantation Estates.
Using a fusion of both traditional Polynesian and modern dance choreography, the dancers of Island Breeze retell the story of the settlement of the Pacific. Displayed in its fullness is the mana (power) of the ali’i (chiefs) and how each would be forever linked to the one star that guided them.
Reservations may be made directly with the Hotel Concierge at 808-885-5778.
Hula dancing and Hawaiian trio perform nightly at Brown's Beach House
- Marine Sanctuary of Kealakekua Bay
- Mauna Kea Observatory
- Parker Ranch
- Volcano
- Other Local AttractionsScuba, snorkeling, hiking, shopping, helicopter tours, kayak tours, ATV, whale watching, fishing
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
6229 reviews
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Feb 07, 2026Not what this hotel used to be
This is our third trip to the Fairmont Orchid. And the most disappointing. The location, the grounds, the water, the sunsets - beautiful. Kudos to the beach staff and housekeeping staff - they were excellent. If not for these things, the rating would have been a 3. When we pulled up to check in , the valet staff did not approach us, they stood by the stand talking and laughing. Only when we asked for help, did they approach. Our partial ocean view room was very clean - but the shower did not have hot water. We notified the front desk two days in a row, it was never fixed. On the third day, we asked for the manager. The shower was not fixed. The next day they moved us to a so called "better" room on a higher floor and gave us a small credit to our bill, But...the shower did not work in the better room - the shower head only dribbled water. The manager, whom we are now on a first name basis, had the shower head fixed that night and gave us a restaurant credit. The manager did a great job of staying in contact with us but given that this is an expensive hotel, the hassle of four days of dealing with this and changing rooms, the credit was not up to the inconvenience. It seems that the upkeep and maintenance of the rooms is not being attended to. We previously stayed on the Gold Level on two occasions - maybe these rooms are maintained. We loved staying here - have to say that after this visit, we are disappointed that things have been allowed by managment to slip and not up to the expectations of guests who will pay to stay at the Orchid.
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Feb 01, 2026What a place!
First class resort. Stunningly beautiful. Shout out to Samson; what a true ambassador of the Aloha spirit! I can’t imagine staying anywhere else.
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Jan 31, 2026
Needs Service improvement
The grounds were beautiful. This Fairmount lacks service. Gym was not clean; when we asked for wine glasses they never showed up. Housekeeping did not replace glasses when they cleaned. Front desk has to be the worst; One person at the desk; long line-ups. We had gold status and were never advised regarding concierge service on the 6th floor or the room until we checked out. Room had nice view; breakfast was excellent. Spa service was good; Spa itself very small and amenities not the same as other Fairmounts considering we paid $1500 for treatments.
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Jan 26, 2026
Thanksgiving 2025
Beautiful resort & grounds. Enjoyed the gold breakfast (only went once for the night experience). Snorkeling was great in the cove on a clear day (better than our excursion to the "best" area). Sam in gold concierge was especially helpful with planning & recommendations. Did the photography session & it was a great experience. Photos turned out great. Very polite & professional photographer. Quick response time.
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Jan 26, 2026
Fairmont Orchid Jan 2026 review
This is our 3rd time to the Fairmont Orchid. The property needs a refresh, but it is still very nice. Special thanks to Lynn Abella, who helped us navigate some check in issues and service issues. She was professional & accommodating.
- AdvisoryPrices are based on single or double occupancy. You will incur additional charges at the time of check-in for additional room occupants. The Front Desk will verify the age of the guest to determine whether the extra fee would apply.
- AdvisoryA minimum Self-parking fee of $40 and Valet-parking fee $60 (plus tax) per room, per night, per vehicle will be charged and collected by the hotel at check-in or check-out. Parking fees are subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for, but not a guarantee of the final amount due.
- AdvisoryThe following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Resort fee: $50 (plus tax)per room, per night Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
- Check In: 4:00 PM
- Check Out: 11:00 AM
- Minimum Check-In Age: 18
- General Policies:
Holiday cancel penalty applies when any portion of reservation falls under holiday period, including all stay-throughs.
Minimum night stay requirements may apply to your reservation.
A major credit card imprint is required upon check-in with the front desk before signing privileges on incidentals will be extended. At the time of check-in, the front desk will also pre-authorize the credit card for incidentals based on the length of stay.
Convention attendees cannot book this property for their convention stay, they must book through the proper convention source. Convention attendees that violate this policy will be responsible for paying any higher rates and may not be eligible for any promotional offerings.
Room taxes are included in vacation price.
Room requests are not guaranteed and are based upon availability at check-in.
Resort Fee - A mandatory hotel-imposed fee is charged and collected by the hotel either at check-in or check-out.
Hotel Mandatory hotel-imposed resort fee inclusions:
- Wellness classes. Weekly wellness activity calendar available at fairmontorchid.com
- Shuttle bus service within the Mauna Lani Resort.
- Golf Valet. Handling and storage of personal golf clubs during your stay.
- Branded reusable water bottle for each registered guest per stay, to be filled at purified water stations located throughout the resort.
- Coffee and tea service in the lobby between 5:00 a.m. and 6:30 a.m. (New)
- Hawaiian Cultural Classes & Resort Activities. Weekly activity schedule available at fairmontorchid.com.
- RunGo guided tours. (NEW)
- Lei greeting upon arrival.
- Snorkel equipment rental for one hour (available to each guest, per day—resort use only). Guests who purchase Fun & Sun passes may sign out snorkel equipment multiple times per day.
- Pool amenities (sunscreen, water, and fruit service).
- Washer and dryer usage, including product. (NEW)
- 45-minute photo session with Pacific Dream Photography. Reservations required. Photos available for purchase.
The Resort Experience Fee will not include overnight valet or self-parking. Nightly parking charges will be:
Self-Parking: $38.00 plus tax
Valet-Parking: $45.00 plus tax
- Pet Policy : Pets Allowed