Resort Details
- Café MayaFrom sunrise to sunset this market café serves mouthwatering pastries, classic deli favorites, gourmet coffees and ice cream.
- El Puerto Restaurant
El Puerto Restaurant is the place to enjoy fresh Caribbean lobster, pastas, steaks grilled to perfection and daily fisher market delicacies. Open for dinner. Reservations required.
Consult the hotel for hours of operation, reservation policies and dress codes.
- In Room DiningEnjoy Fairmont's always satisfying menu selections 24-hours-a-day in the privacy of your room or the peaceful seclusion of your terrace or balcony.
- La Laguna Lounge
Featuring a cozy and casual decor with an indoor sitting area and an outdoor terrace with views of the lagoon and mangrove, La Laguna Lounge is the ideal place to relax before or after dinner. Live music in the evenings.
- La Laguna RestaurantLa Laguna offers a relaxed ambiance and live music with breakfast buffet and a-la-carte lunch and dinner served either inside or on the terrace. This relaxed yet enchanting location features a vast menu that includes light and healthy alternatives, and Mexican specialties.
- Las Brisas Restaurant and Lounge Bar
Beachfront restaurant offers an eclectic global contemporary cuisine menu under the heights of a graceful palapa and with views of the Caribbean Sea. Open for dinner.
Lounge Bar offers a specially crafted menu served alongside a variety of boutique wines and hand-crafted cocktails which can be enjoyed while taking in views of the Caribbean Sea.
Consult the hotel for hours of operation, reservation policies and dress codes.
- Las Brisas TerraceLocated on the terrace area of Las Brisas Restaurant, Las Brisas Terrace with its al-fresco concept, is the ideal place to indulge with all time favorite cocktails, fruit infused sangria, cold beer, Mexican wines and regional cold beverages.Our lunch menu offers a great selection of items, from our famous 100% beef burgers to local flavorful dishes and appetizers. Las Brisas Terrace menu is also available to be ordered at the beach and pools. Open for lunch.Consult the hotel for hours of operation, reservation policies and dress codes.
- Las Olas and Aqua Pool Bars
Located in the main pool area. Aqua Pool Bar is an adults only water lounge located on the Island Water Park.
- The Lobby LoungeTasty botanas (Mexican term for tapas) and siesta reviving afternoon refreshing drinks, tea and coffee service are served in an enchanting authentically local atmosphere. El Lobby Lounge features live music nightly.
- 24-hour front desk
- 24-hour room service†
- Accessible facilities
- Accessible rooms
- Babysitting†
- Bell staff/porter
- Bicycle rentals†
- Business services†
- Children programs†
- Concierge desk
- 24-hour front desk
- 24-hour room service†
- Complies with Local/State/Federal laws for disabled
- Accessible rooms
- Babysitting†
- Bell staff/porter
- Bicycle rentals†
- Business services†
- Children programs†
- Concierge desk
- Elevators
- Exercise gym†
- Golf†
- Housekeeping - daily
- Internet services†
- Laundry/Valet service†
- Lounges/bars†
- Meal Plan Type: European Plan
- Non-smoking rooms available
- Pool
- Restaurant†
- Sauna†
- Spa†
- Tennis court†
- Tour/sightseeing desk
- Valet parking†
- Water sports†
- Business Services†
- Internet Access†
- Contact Hotel for details.
† Fees may apply
- Bike rental †
- Children's program †
Discovery Club and Adventure Camp offers dynamic, cultural and educational activities to spark the creativity of even its youngest campers. Kids 4 to 12 can enjoy epic adventures in the sacred Mayan jungle and learn about planet Earth’s natural and cultural wonders, with the guidance of Iggi the iguana, Chamu the monkey and Balam the jaguar, create unique handcrafts such as “Penachos” (Mayan inspired head dress) or make colorful paper banners, piñatas or Origami, among many other fun activities.
- Direct access to a beach
Beach is reached via a pathway across the mangrove and gentle dunes - a pleasant stroll or ride from the main resort building and just steps from the beachfront casitas.
- Fitness center on-site †
- Golf †
Mayakoba Community is home to El Cameleon, an 18 hole, par 72 course designed by Greg Norman.
- Hot tub1 Indoor Hot Tub
- Non-Motorized Water Sports †Diving, snorkeling, kayaking, sailing, and fishing
- Pool
There are five swimming pools throughout the property including a 10,000 square foot free-form pool and waterslide, a children's play pool, and an adults-only infinity edge pool overlooking the lagoon.
- Sauna †
- Spa †Willow Stream Spa features 37,000 square feet of space and 20 treatment rooms.
- Steam bath †
- Tennis court †
- Playa Del Carmen
- Xcaret
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
8606 reviews
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Apr 03, 2026Beautiful resort - highly recommend
We recently spent 3 days in the Fairmont Mayakoba. It was our third time returning and once again - 10/10! The facilities are amazing and the beach is just gorgeous. We spent time at both the beach pool and the main pool. Restaurants were great - we loved lunch at he beach, and had fab dinners in the Laguna and Fuego. We were travelling with kids and they enjoyed the water slide, the kids club and loved the bikes cycling around the resort. The watersports centre was great as well - special thanks to Jerez for being so good with them with the catamaran and kayaking! We stayed in the main hotel this time (have tried different room types) and it was great - room was lovely and nice and spacious. Overall really loved it - a top class hotel and will definitely be back!
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Apr 01, 2026
Beautiful Mayakoba!
We returned from our 13th visit to Fairmont Mayakoba since 2009 and the resort is consistently exceptional. We again enjoyed a memorable visit and great weather for most of our stay. I have written detailed reviews after some previous visits, so I won't repeat everything here. First, I'd like to recognize Carmen Cortes in the Reservations Team for her help during our booking process for this visit and our 14th coming up in June. She was patient and attentive in answering our questions. She was able to offer suggestions and help where the Accor/Fairmont website experience falls short. She is a credit to the resort. We spent most of our time at the beach during this visit. There was a little sargassum in the water during our stay, but as always, it was quickly cleaned up. We'd like to see the sargassum updates posted again on Instagram and the website as the information was useful in trip planning. The hotel was at capacity during our stay and other than one day where beach service was a bit slow, we never had issues finding a palapa at the beach or space at restaurants. The beach club pool is a beautiful space and gets busy with kids. It’s unfortunate that some guests monopolize the space with toys and diving into the pool. Perhaps it should be an adult pool. The resort is as good or better than anywhere we've been in the Caribbean, and it's why we keep coming back. The maintenance and cleanliness of the grounds, common areas, and especially the housekeeping is excellent; and the staff deserves recognition. We enjoyed the water taxi service between the Mayakoba resorts. It was a great way to get to dinner at Banyan Tree one evening. We enjoy staying in the 700’s with a view of the golf course. It provides a great view while enjoying a morning coffee and a chance to see wildlife on the resort. Overall, the food is at a high standard. Drinks selection and quality are top shelf, but for our taste cocktails could be less sweet. All servers were happy to accommodate our preferences. Our favorite restaurants were Tauro and Fuego. We ate at both twice. We took the cocktail mixology class at Cielo. Arnoldo was a patient and engaging teacher. We also enjoyed the boat tour. Iker was very knowledgeable. We did find a few issues during this stay. I mention these as suggestions for improvement: -the water at the main adult pool was colder than we experienced in our previous stays. This could be improved on days when the beach is not usable. -Wi-Fi could be improved at the beach as it can be spotty. We’d like to recognize several staff members that stood out during this visit. Service very good overall and staff do their best to help. I hope I have the correct spelling: -Emilio at Hix lobby bar provided quick service and a familiar smile when we arrived. Maria and Areli took good care of us too. -Rudolpho at the adult pool was engaging and recognized our repeat visit. We’ve known Rudolpho for many years, and it is nice to see the resort has a number of long-term staff. -Erick at the beach was the first to greet us almost every day. He was attentive and went out of his way to accommodate our requests, even on his days off. Marlon, Humberto, Joel , Hugo, Luis and Alberto work hard to look after beach guests. All were great. -Jeronimo at the Brisas bar made us feel welcome at lunch and was happy to customize drinks for us. -our experience at Tauro was exceptional. We went twice for dinner. We are cocktail lovers and went early to spend some time at the bar. The drinks are top shelf and creative. Ulises was great took pride in explaining Mexican liquors and Israel made us feel welcome. Dinner service was perfect with Sebastian. -we also enjoyed the flavours at Fuego. Dimitri was welcoming and engaging, and Angel was our server both visits. Top marks to both for their attentive service. We very much enjoyed our stay and look forward to coming back again in June!
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Mar 31, 2026
Dream location
Fairmont Mayakoba is a dream location. I cannot say enough wonderful things about the entire staff and our exceptional Director of Events, Ana Garcia!
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Mar 30, 2026
Unforgettable stay
Hotel is absolutely amazing! All the staff at the front desk and restaurants are professional and friendly people. Great service! Darwin and Jezer were excellent with catamaran! Oscar with the boat tour at the river! Beautiful experiences! We had so much fun at the resort by the pools, beach and with overall experiences with mezcal tasting with Kevin and mixology class with Kikey! Highly recommend to stay as it’s the best hotel in the whole Mayakoba!
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Mar 28, 2026
Great experience
Great customer service, the food was amazing. I had a great time with my family, Leobardo was great with us.
- Advisory***Important Information For Our Guests*** Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
- AdvisoryThe Municipality of Solidaridad will be charging an Eco Tax of 30.00 Mexico Pesos (approx. $1.10 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings.
- AdvisoryThe state of Quintana Roo will be charging a government fee of $1.90 USD, per room per night. This amount is not included in your vacation price and will be collected at your hotel. This fee is subject to change at any time without notice by the hotel.
- AdvisoryThe following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Resort fee: $38.00 USD (Plus Taxes) per person, per night. Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
General Information - Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Resort Fee: A mandatory hotel-imposed fee is charged and collected by the hotel either at check-in or check-out.
Resort Fee Inclusions:
• High-speed internet Access
• Valet Parking (1 vehicle per room)
• Guided catamaran tour
• On-property birdwatching boat tour
• $20 Credit for Sweet Spot per room per stay
• $25 Credit to Sports Activities (Yoga, Fitness Classes, TRX Classes) per room per stay
• $40 spa treatments credit per room per stay
• Beach volleyball, beach games, and competitions
• 24/7 on-property transportation via chauffeured golf carts
• Use of sea kayaks, stand-up paddleboards, traditional snorkeling masks, boogie boards, beach balls, and sand toys
• Access to the Discovery Club for children ages 5-11 from 10:00 am to 1:00 pm or supervised game room from 2:00 pm to 5:00 pm
• Use of bicycles throughout the resort. Transportation to El Pueblito, El Camaleon, and other Mayakoba resorts.
The above list may not be comprehensive. Mandatory hotel-imposed fees may not include tax and are subject to change. The hotel can provide current fee and inclusions when you check-in. - Pet Policy : Pets Not Allowed