Resort Details
- Café MayaFrom sunrise to sunset this market café serves mouthwatering pastries, classic deli favorites, gourmet coffees and ice cream.
- El Puerto Restaurant
El Puerto Restaurant is the place to enjoy fresh Caribbean lobster, pastas, steaks grilled to perfection and daily fisher market delicacies. Open for dinner. Reservations required.
Consult the hotel for hours of operation, reservation policies and dress codes.
- In Room DiningEnjoy Fairmont's always satisfying menu selections 24-hours-a-day in the privacy of your room or the peaceful seclusion of your terrace or balcony.
- La Laguna Lounge
Featuring a cozy and casual decor with an indoor sitting area and an outdoor terrace with views of the lagoon and mangrove, La Laguna Lounge is the ideal place to relax before or after dinner. Live music in the evenings.
- La Laguna RestaurantLa Laguna offers a relaxed ambiance and live music with breakfast buffet and a-la-carte lunch and dinner served either inside or on the terrace. This relaxed yet enchanting location features a vast menu that includes light and healthy alternatives, and Mexican specialties.
- Las Brisas Restaurant and Lounge Bar
Beachfront restaurant offers an eclectic global contemporary cuisine menu under the heights of a graceful palapa and with views of the Caribbean Sea. Open for dinner.
Lounge Bar offers a specially crafted menu served alongside a variety of boutique wines and hand-crafted cocktails which can be enjoyed while taking in views of the Caribbean Sea.
Consult the hotel for hours of operation, reservation policies and dress codes.
- Las Brisas TerraceLocated on the terrace area of Las Brisas Restaurant, Las Brisas Terrace with its al-fresco concept, is the ideal place to indulge with all time favorite cocktails, fruit infused sangria, cold beer, Mexican wines and regional cold beverages.Our lunch menu offers a great selection of items, from our famous 100% beef burgers to local flavorful dishes and appetizers. Las Brisas Terrace menu is also available to be ordered at the beach and pools. Open for lunch.Consult the hotel for hours of operation, reservation policies and dress codes.
- Las Olas and Aqua Pool Bars
Located in the main pool area. Aqua Pool Bar is an adults only water lounge located on the Island Water Park.
- The Lobby LoungeTasty botanas (Mexican term for tapas) and siesta reviving afternoon refreshing drinks, tea and coffee service are served in an enchanting authentically local atmosphere. El Lobby Lounge features live music nightly.
- 24-hour front desk
- 24-hour room service†
- Accessible facilities
- Accessible rooms
- Babysitting†
- Bell staff/porter
- Bicycle rentals†
- Business services†
- Children programs†
- Concierge desk
- 24-hour front desk
- 24-hour room service†
- Complies with Local/State/Federal laws for disabled
- Accessible rooms
- Babysitting†
- Bell staff/porter
- Bicycle rentals†
- Business services†
- Children programs†
- Concierge desk
- Elevators
- Exercise gym†
- Golf†
- Housekeeping - daily
- Internet services†
- Laundry/Valet service†
- Lounges/bars†
- Meal Plan Type: European Plan
- Non-smoking rooms available
- Pool
- Restaurant†
- Sauna†
- Spa†
- Tennis court†
- Tour/sightseeing desk
- Valet parking†
- Water sports†
- Business Services†
- Internet Access†
- Contact Hotel for details.
† Fees may apply
- Bike rental †
- Children's program †
Discovery Club and Adventure Camp offers dynamic, cultural and educational activities to spark the creativity of even its youngest campers. Kids 4 to 12 can enjoy epic adventures in the sacred Mayan jungle and learn about planet Earth’s natural and cultural wonders, with the guidance of Iggi the iguana, Chamu the monkey and Balam the jaguar, create unique handcrafts such as “Penachos” (Mayan inspired head dress) or make colorful paper banners, piñatas or Origami, among many other fun activities.
- Direct access to a beach
Beach is reached via a pathway across the mangrove and gentle dunes - a pleasant stroll or ride from the main resort building and just steps from the beachfront casitas.
- Fitness center on-site †
- Golf †
Mayakoba Community is home to El Cameleon, an 18 hole, par 72 course designed by Greg Norman.
- Hot tub1 Indoor Hot Tub
- Non-Motorized Water Sports †Diving, snorkeling, kayaking, sailing, and fishing
- Pool
There are five swimming pools throughout the property including a 10,000 square foot free-form pool and waterslide, a children's play pool, and an adults-only infinity edge pool overlooking the lagoon.
- Sauna †
- Spa †Willow Stream Spa features 37,000 square feet of space and 20 treatment rooms.
- Steam bath †
- Tennis court †
- Playa Del Carmen
- Xcaret
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
8451 reviews
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Jan 02, 2026Dinner at Gaia
The food was amazing. The highlight was out server Leonardo. His recommendations were spot on, he was extremely knowledgeable about our wine selection, and generally went above and beyond. We would absolutely make a point to make a reservation here again.
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Jan 02, 2026
Beautiful restaurant - Leopardo is excellent
Leonardo is an excellent waiter. It’s a wonderful restaurant, but would be great to have some more non-fish choices and some pasta choices for kids.
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Jan 01, 2026Didnt live up to the hype
This hotel came highly reccomended. I was really dissapointed. Ill start with the good , food is very good we loved the breakfast buffet. Nice touches they serve complimentary baked good and coffee while waiting. Our favorite restaurants were Tauro , Casa Azul at the Rosewood and Italian Casa del lago. The staff everywhere were friendly and accomadating. The bad - this property is in desperate need of a refresh reno. The first room we were given reeked of mold. The second didnt smell but the screen window in bathroom was broken and banged and made noise all night. The deck was about a month away from falling apartloose floor boards , I wouldnt even go on it. The pool/ beach towels were all falling apart with rips and stains. Pool at main area had palapas that were falling apart also. Overall I think you would do better at another hotel for the same or better price.
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Dec 31, 2025
Pure Magic
We are waiting in the airport to return home after the most magical week at the Fairmont Mayakoba. I’m not sure I can truly capture just how incredible this resort is or how truly exceptional the people that work there are but I’m going to try because this place is beyond incredible and in a class of its own. We are family of four from NYC with 2 kids ages 8 and 10 and were visiting Mexico for our first time as a family the week between Christmas and New Years. The pre-arrival coordination was seamless and set everything up for a fantastic trip. A few weeks before our arrival, our absolutely AWESOME butler team, Fernanda and Javier (more to come on these guys below!) reached out to assist with reservations for dinning and activities. We got set-up with our requested reservations and things were easily moved around as we needed after arriving. Super easy planning process. We stayed in a villa in the Heritage area of the resort. The room was stunning with a ton of space, gorgeous deck and all the amenities of home- kitchen, washer dryer, cozy couches, TVs etc. Each room had its own terrace, giant bathrooms including outdoor showers and the most insanely cozy beds. All this tucked into some of the most exquisite nature I’ve ever seen. You wake up to gorgeous trees, birds chirping and we were lucky enough to get a visit from a very cute family of monkeys which was a highlight of the trip. The resort is spacious and despite being peak season, it never felt crowded. You can move throughout the resort via foot, bikes or the many golf carts that shuttle guests around. The trails throughout the resort were the favorite part of the trip for me. There are these incredible mangroves and some of the most beautiful plants I’ve seen in my life. It truly feels like a dream, especially with all the holiday lights. The pools and beach are exceptional. We are more beach people so spent most of our time there but our daughter really enjoyed the slide at the pool. The beach is wonderful. Clear Caribbean water, perfectly maintained sand and shore. They have complementary activities along the beach such as paddle boards, kayaks and bogey boards which we loved. Kids can also grab footballs, volleyballs etc for the day and the beach staff could always be counted on to entertain the kids with a pick-up volleyball game! There are additional activities you can pay for all also arranged for at the beach, including jet skis, sea bobs and an awesome tubing ride. We did all 3 of these and had an absolute blast. The ocean is perfect for swimming, with very little waves and lifeguards on staff. There are ample pools throughout the resort and we really appreciated the small pools just off the beach which allowed for some of family to be in pool while others in the ocean. Beach service was equally awesome. We never any issues getting a great spot in the morning and had super attentive servers. Thank you Jorge, Erick and Alexander! The property has some incredible restaurants and a really good mix of cuisine. They generally have kids menus at each offering standard kid food but we really appreciated the fact that kids menus had some element of the cuisine for the respective restaurant. This allowed the kids to try some new things and feel a bit more immersed in the experience. For breakfast, we mainly did the buffet which offers a super wide selection of traditional American and Mexican breakfast foods and really stellar coffee. The buffet can have a bit of a wait so just prepare accordingly. For lunch we always ate at the beach which had great salads, sandwiches, tacos etc. Beach bar was awesome- be sure to try the Shark Bite! For dinners, we did different restaurants each night- all really special and truly beautiful. A highlight was La Laguna and seeing sea turtles just below us throughout our dinner… and my kids enjoyed watching me eat a grasshopper. My husband and son golfed and raved about the course, which was fun to play and equally beautiful. Dining and activities were all super accessible, family friendly and just all around enjoyable. Now let’s talk about this staff. No matter where I go or what type of trip I’m on, I’ve found the people are what truly makes the experience. We were fortunate to have Fernanda and Javier for our butler team and boy did we love these two! They absolutely made our trip and we really could not thank them enough for all they did for us during our stay. They are so warm, caring, knowledgeable and so genuine. We woke up each morning to a lovely text letting us know they were around to assist, they were never more than a few minutes to respond to a request and did everything they could to make our stay relaxing, fun and stress free. Our kids also really enjoyed speaking with them in Spanish and learning some new phrases. Overall, this was an amazing resort in a stunning setting with fun activities, delicious food and world class service. We were sad to leave and look forward to returning to this magical place soon.
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Dec 31, 2025
A beautiful family vacation! 5⭐️ service!
We stayed at the Heritage side of the Fairmont Myakoba. Our trip was so memorable. The food, the beautiful property and the service was impeccable. Daniel and Alejandro took care of us and I can’t say enough good things about them. The service they provided our family was a top tier 5 star experience. Anything we needed they were there. They arranged all of our dinner reservations, checked in with us every morning to see what we needed and made our check out experience so seamless. They were both so personable and friendly. I lost my sweater at the resort and Alejandro had it delivered to my room within a few hours. We’ll definitely be back to this beautiful resort!
- Advisory***Important Information For Our Guests*** Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
- AdvisoryThe Municipality of Solidaridad will be charging an Eco Tax of 30.00 Mexico Pesos (approx. $1.10 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings.
- AdvisoryThe state of Quintana Roo will be charging a government fee of $1.90 USD, per room per night. This amount is not included in your vacation price and will be collected at your hotel. This fee is subject to change at any time without notice by the hotel.
- AdvisoryThe following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Resort fee: $38.00 USD (Plus Taxes) per person, per night. Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
General Information - Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Resort Fee: A mandatory hotel-imposed fee is charged and collected by the hotel either at check-in or check-out.
Resort Fee Inclusions:
• High-speed internet Access
• Valet Parking (1 vehicle per room)
• Guided catamaran tour
• On-property birdwatching boat tour
• $20 Credit for Sweet Spot per room per stay
• $25 Credit to Sports Activities (Yoga, Fitness Classes, TRX Classes) per room per stay
• $40 spa treatments credit per room per stay
• Beach volleyball, beach games, and competitions
• 24/7 on-property transportation via chauffeured golf carts
• Use of sea kayaks, stand-up paddleboards, traditional snorkeling masks, boogie boards, beach balls, and sand toys
• Access to the Discovery Club for children ages 5-11 from 10:00 am to 1:00 pm or supervised game room from 2:00 pm to 5:00 pm
• Use of bicycles throughout the resort. Transportation to El Pueblito, El Camaleon, and other Mayakoba resorts.
The above list may not be comprehensive. Mandatory hotel-imposed fees may not include tax and are subject to change. The hotel can provide current fee and inclusions when you check-in. - Pet Policy : Pets Not Allowed