Stretched across an expansive landscape of lush gardens and beautiful vistas, this stunning resort provides the perfect setting for fun and relaxation. An exciting alternative to the everyday, it offers inspired restaurants, an elegant spa and an exemplary selection of exciting amenities including an 18-hole Greg Norman golf course and sparkling pools including a children’s pool and waterslide.


Riviera Maya - Beach
Cancun, Mexico (CUN) : 60 miles

Property Information

Year Built: 2005
Floors: 3
Total rooms and suites: 401


Resort Details


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Hotel Advisories

Advisory ***Important Information For Our Guests*** Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
Advisory The Municipality of Solidaridad will be charging an Eco Tax of 30.00 Mexico Pesos (approx. $1.10 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings.
Advisory A minimum mandatory hotel-imposed Resort fee of $30 USD per adult (18+), per day, will be charged and collected by the hotel at check-in or check-out. The fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for but not a guarantee of the final amount due. For a detailed description of what is included in the mandatory fee, please see hotel policies.
Advisory The state of Quintana Roo will be charging a sanitation tax of $1.65 USD, per room per night. This amount is not included in your vacation price and will be collected at your hotel. This fee is subject to change at any time without notice by the hotel.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Hotel Deposit Requirements - A credit card imprint and photo I.D. will be required at check-in for telephone and incidental charges.

Hotel Spring Break Policy - Information is not available at this time. Contact the hotel for current policies.

Transfer Policy - A price may display when children stay free, if your vacation includes transfers to your hotel.

Resort Fee: A mandatory hotel-imposed fee is charged and collected by the hotel either at check-in or check-out.

Resort Fee Inclusions:
• High-speed internet Access
• Valet Parking (1 vehicle per room)
• Guided catamaran tour
• On-property birdwatching boat tour
• $20 Credit for Sweet Spot per room per stay
• $25 Credit to Sports Activities (Yoga, Fitness Classes, TRX Classes) per room per stay
• $40 spa treatments credit per room per stay
• Beach volleyball, beach games, and competitions
• 24/7 on-property transportation via chauffeured golf carts
• Use of sea kayaks, stand-up paddleboards, traditional snorkeling masks, boogie boards, beach balls, and sand toys
• Access to the Discovery Club for children ages 5-11 from 10:00 am to 1:00 pm or supervised game room from 2:00 pm to 5:00 pm
• Use of bicycles throughout the resort. Transportation to El Pueblito, El Camaleon, and other Mayakoba resorts.
The above list may not be comprehensive. Mandatory hotel-imposed fees may not include tax and are subject to change. The hotel can provide current fee and inclusions when you check-in.

Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.5 7404 reviews
  • 5.0 star tripadvisor rating
    Best family vacation!

    Just returning from paradise, what a great experience!! The resort is finishing an amazing remodeling, Our room was fantastic, great spaces, decoration and amenities. All of the public areas feel cozy and very elegant and well appointed. Since we arrived all the team was wonderful. A very warm welcome for my family and me. All of the F&B outlets are amazing. We enjoyed great breakfast at La Laguna, dinner at Gaia (incredible seafood and great attention to detail from our server Leonardo), Tauro - the best tuna crudo in the whole area and Basano an amazing risotto rounded up with a very warm and outstanding service from Carlos & Eduardo .. The beach was pristine. The Brisas Restaurant is beautiful and food is outstanding. All of the team at the beach is super friendly. A big thank you to Alexander. He was just amazing! Always with a smile, and trying to make our days at the beach super enjoyable. All of this experience would have not been possible with out David - head Butler at Mayakoba. WOW, simply breathtaking. He accompanied us all the way of our stay. Always present, looking out for us, helping us with reservations and small details that made our stay EXTRAORDINARY! Gracias team Fairmont Mayakoba! We had the best vacation ever :)

    Jun 05, 2023
  • 5.0 star tripadvisor rating
    Excellent evening with friends

    Enrique and his team were so wonderful! We had a great birthday celebration for friends, the food and service were all excellent, and the whole fairmont renovation by the beach looks incredible. A really special night we will never forget.

    Jun 04, 2023
  • 5.0 star tripadvisor rating
    A perfect way to end our stay in Mayakoba

    This was the final meal of a four-night group trip for our friends’ birthdays and it couldn’t have been a better way to cap off our trip. They were beyond accommodating with our party of 8, the food was amazing (the seafood tower was a SHOWSTOPPER and we all got a special tour of the seafood options at the beginning) and the desserts (the Textures plate specifically) really made it feel like a celebration.

    Jun 04, 2023
  • 5.0 star tripadvisor rating
    Dinner at Gaia

    Best meal with friends during our trip! We celebrated birthdays and anniversaries and Enrique treated us perfectly. Get the oyster as your starter and the textures of Mexico as the dessert. Will definitely be back!

    Jun 04, 2023
  • 5.0 star tripadvisor rating
    Fish frenzy

    Gaia had an amazing selection of fresh seafood. Out waiter, Leonardo, was extremely helpful in explaining everything on the menu in detail and even helped us navigate the skin/no skin debate for fish. The food was delicious, blue fin tuna - so much, but so good and the tasty seafood casket was ordered by my husband. Lovely amuse bouche and a special chef sample of sardines was also brought out. Best cocktail I’ve had so far, Rhubabrb Smash. Would definitely make reservations here.

    Jun 02, 2023
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319