These hotel rates have a non-refundable cancel penalty that goes into effect upon booking. Penalties will apply if the hotel reservation is cancelled or changed. Please reference the Hotel advisories for the specific hotel cancel penalty.
Resort Details
- Brisas - Coastal Grill & BarVisually beautiful set on the Mexico - Caribbean Sea, Brisas features an a la carte breakfast in the morning. During lunch and dinner, Brisas opens itself to ocean breeze where our wood-fire grill offers fresh seafood, fresh meats and vegetables. A full-service alfresco bar & terrace wait.
- Cafe MayaSelect a variety of freshly baked goods, sandwiched, salads and desserts for on the go - Beer, sandwiches, wine, sodas, and other personal needs.
- El PuertoAsian cuisine using local Mexican ingredients make for a unique and exciting experience. Chefs make house-made dim sum, sushi, and antojitos in a casual-elegant ambiance. Sip from a list of Sakes & tequilas before or after dinner.
- Hix - Bar, Lounge & TerraceBreathtaking panoramic views of the water canals and The Rivera Maya landscape. Mayan for jaguar featuring an array of fresh cocktails, sushi and bar snacks. Grab a cocktail and take in the local wildlife from above.
- Ki' Beach Bar & Korean BBQMayan for friendship and Korean for yummy, Ki’ is a vibrant beach bar by day with a curated rum selection and fresh juice cocktails. At night an intimate Korean grill experience with your feet in the sand. Kick back and take in the ocean breeze while sipping your favorite tropical inspired cocktails.
- La Laguna
Inspired by our Mexican Heritage La Laguna is nestled in the mangroves and water canals of Mayakoba. It offers an abundant breakfast buffet or a la carte, lunchtime tacos, ceviches and elevated Mexican plates by night. The bar features several regional spirits from mezcal to tequila.
- 24-hour front desk
- 24-hour room service†
- Accessible facilities
- Accessible rooms
- Babysitting†
- BBQ/Picnic area†
- Bell staff/porter
- Bicycle rentals
- Boutiques/stores†
- Business services†
- 24-hour front desk
- 24-hour room service†
- Complies with Local/State/Federal laws for disabled
- Accessible rooms
- Babysitting†
- BBQ/Picnic area†
- Bell staff/porter
- Bicycle rentals
- Boutiques/stores†
- Business services†
- Children programs†
- Concierge desk
- Elevators
- Exercise gym†
- Family plan†
- Golf†
- Housekeeping - daily
- Internet services†
- Laundry/Valet service†
- Lounges/bars†
- Meal Plan Type: All Inclusive
- Non-smoking rooms available
- Pool
- Restaurant†
- Sauna†
- Spa†
- Tennis court
- Tour/sightseeing desk
- Valet parking†
- Water sports†
- Business Services†
- Internet Access†
- Contact Hotel for details.
† Fees may apply
- Bike rental
Ride a bike throughout the resort with your family.
Mayakoba natural trail bike guided tour.
- Children's program †
-Foam Party Terraza Lawn: Kids also want to have fun and kids buffet with live DJ.
-Movie
-Socks War
-Iron Kid
-Jenga
-H2O Olympics at pool
-Happy nature walk
-Paper flowers
-Sand castle competition
-Board games
-Ping pong
-Boat Tour
-Recicling maze
-Jungle maze
-Complimentary cookies
-Beach sports
-Ginger bread house decoration at kids club-Foam Party Terraza Lawn: Kids also want to have fun and kids buffet with live DJ.
-Movie
-Socks War
-Iron Kid
-Jenga
-H2O Olympics at pool
-Happy nature walk
-Paper flowers
-Sand castle competition
-Board games
-Ping pong
-Boat Tour
-Recicling maze
-Jungle maze
-Complimentary cookies
-Beach sports
-Ginger bread house decoration at kids club - Dancing
- Direct access to a beach
Beach is reached via a pathway across the mangrove and gentle dunes - a pleasant stroll or ride from the main resort building and just steps from the beachfront casitas.
- Fitness center on-site †
-Willow Stream Spa
-Stretching
-Sun Salutation Yoga
-Bootcamp
-Core Workout
-Cardio Salsa
-Aqua Yoga
-Vinyasa Yoga
-Beginners Yoga - Golf †
Nature created the serenity of the tropical forest and the power of the mesmerizing sea. Greg Norman modeled nature’s gifts into 18 championship holes, and a golf story to live over and over again. El Camaleón Mayakoba hosts the Mayakoba Golf Classic every year, an official PGA Tour event.
Play where the PGA Tour professionals play! Book your tee time and enjoy exclusive rates for guests staying at Fairmont Mayakoba.
Transportation provided on a complimentary basis from our main lobby to El Camaleón.
- Hot tub1 Indoor Hot Tub
- Non-Motorized Water Sports †Diving, snorkeling, kayaking, sailing, and fishing
- PoolThere are five swimming pools throughout the property including a 10,000 square foot free-form pool and waterslide, a children's play pool, and an adults-only infinity edge pool overlooking the lagoon.
- Sauna †
- Spa †
Willow Stream is energy for life. We guide our guests on an energy journey to recover their body and balance. When nature joins forces with a human touch in a luxurious but lighthearted atmosphere, energy expands. This connection reminds us to keep personal harmony – an internal balance of mind and body.
Willow Stream Spa offers treatments based on local tradition and flora, ranging from signature experiences to uniquely Mayan legends featuring local herbs, essential oils, and extracts. The healing touches of our Willow Stream experience will guide you to renewing your energy.
- Teen programs †
-Sand castle competition
-Board games
-Boat Tour
-Ping pong
-Beach volleyball
- Tennis court
- Water activities †-Catamaran Guided Tour
-Beach Soccer Tournament
-Beach Volleyball Tournament
-Use of Kayaks, stand up paddle boards, sand toys and boogie Boards
-Coral Reef Snorkel
-Kite Surf
-Getaway picnic
-Van Dutch Yacht
- Playa Del Carmen
- Xcaret
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
8431 reviews
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Dec 13, 2025Gaia is The Best
This is the best restaurant in Fairmont, and by having a Diamond Status I know what I am talking about! The service is great, my favorite waiter Adan is so welcoming and friendly, that I had about 8 dinners from my two weeks vacation in this amazing place
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Dec 13, 2025
Early Christmas holiday family trip
Great food and service. Cesar at the Gaia restaurant was great. Will definitely come back and highly recommend for families and couple trips.
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Dec 13, 2025
BEST HONEYMOON EVER!!!!!!
We came to the Fairmont, Mayakoba for our honeymoon & it exceeded our expectations! From the second, we stepped foot into the resort it has been the most incredible luxurious experience! The service is above and beyond, the hospitality is so incredibly kind, and a special shout out goes to Vanessa & Augustine, who went above and beyond for any of our needs! Special special shoutout to Augustine, he really is absolutely top of the top & made us want to immediately book our next trip here! Food is absolutely incredible, highly recommended Toro the steakhouse!
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Dec 13, 2025
Lovely resort, great value on inclusive plan
We had a 4 night stay over Thanksgiving in a Signature Casita on the all-inclusive plan. Overall, we had a really good time. I’m really glad we did the inclusive plan. The food at all venues was much better than I expected, but super expensive. Our dinners for two were in the $400 USD range, breakfasts over $100, with lunch/pool bills in the $150-250 range. That includes a lot of mezcalitas. But still. Our casita was number 236. A second floor unit at our request, one of the most private balconies in the resort, facing the Banyan Tree but only one single rooftop was visible. However, the “canal” was just a small tributary and hidden by trees. I found the room mostly very comfortable and in good condition. We had two butlers on different shifts, they were very responsive via WhatsApp, though I had made our dinner reservations in advance via OpenTable. That’s something everyone should do a few weeks in advance, especially during more crowded times. Oddly there were always empty tables at the restaurant venues even though they weren’t accepting additional reservations, so they clearly don’t have the staff to run them at capacity. Breakfast generally was at La Laguna inside, which was my least favorite venue/meal. The buffet was extensive and included some local specialties, but the restaurant is crowded, loud and full of kids. Actually the whole resort was full of kids, that was for us the worst part of the visit - there were very few couples evident. Three mornings they opened Bassano for breakfast as well to handle overflow, which we figured out the second morning. The room was much more pleasant, though still crowded. We were not big fans of the Las Olas pool complex. Again, crowded and full of kids. It was odd that the swim up bar was in this area in the main pool and not the adults-only pool. The adults-only pool area was okay, with decent service and a nice infinity edge over the mangroves, but the pool itself wasn’t heated and the vibe was kind of second fiddle to the bigger Las Olas pool. We loved the beachfront area. The beach at this area of Mayakoba is both long and wide so there were plenty of palapas and loungers for everyone who wanted them. The larger beach pool was beautiful but there was very little seating - Sunday after most folks left we were able to get a lovely spot in the shade for the day but earlier in the weekend it was mobbed. There were also three other small pools directly on the beach to the right of the main pool in front of the beach area casitas, I think they were free for anyone though I didn’t see anyone in them when I walked by. Whether at the beach or the pool the food was really good for beach food, and huge portions - ceviche, tacos, all the standards, but for the most part a step elevated. The drinks weren’t super strong but the friendly wait staff kept them coming. On arrival we had sushi at Hix while waiting for our room. First night we had a lovely seafood dinner beachfront at Gaia. Second night we ate fire grilled food on the beach itself at Fuego. Third night we had steak at Tauro. Last night we had Mexican food at La Laguna - nighttime on the deck by the canal was a wholly different experience than breakfast buffet inside. In general, we were highly impressed with our dinners. All were somewhat elevated - not Michelin quality but still very good and not at all run of the mill - though as mentioned before, without the inclusive plan we would have choked at the prices. And we’re used to DC/NYC pricing. We enjoyed pre-dinner rooftop cocktails at Cielo a couple of times. Lovely venue. It seems like they plan for much bigger crowds than were actually there, probably because of the family-heavy occupancy during our visit. We had no problem getting in and usually there were only a couple of other groups there. The inclusive liquor menu there and at all venues was fine, but the included wines by the glass were a little weak. The resort is big. We walked everywhere to get our steps in, though most folks took buggies down to the beach area. We enjoyed the activity. Definitely book the free boat ride through the mangroves with your butler, which gives you a nice view of some nature and the other Mayakoba properties. Not a perfect stay, but very good. We probably wouldn’t return mostly because the kid to adult ratio was a bit much for us, and we like to visit different places every time we travel. However, the resort is lovely and the value of the inclusive plan was extremely good given the high quality of the food.
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Dec 12, 2025
Boat tour through Mayakoba
The boat tour we took with Iker in Mayakoba was absolutely incredible! I highly recommend this activity if you’re staying at the Fairmont.
- Advisory***Important Information For Our Guests*** Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
- AdvisoryThe Municipality of Solidaridad will be charging an Eco Tax of 30.00 Mexico Pesos (approx. $1.10 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings.
- AdvisoryThe state of Quintana Roo will be charging a government fee of $1.90 USD, per room per night. This amount is not included in your vacation price and will be collected at your hotel. This fee is subject to change at any time without notice by the hotel.
- AdvisoryThe following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Resort fee: $38.00 USD (Plus Taxes) per person, per night. Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Hotel Deposit Requirements - A credit card imprint and photo I.D. will be required at check-in for telephone and incidental charges.
Hotel Spring Break Policy - Information is not available at this time. Contact the hotel for current policies.
Transfer Policy - A price may display when children stay free, if your vacation includes transfers to your hotel.Resort Fee: A mandatory hotel-imposed fee is charged and collected by the hotel either at check-in or check-out.
Resort Fee Inclusions:
• High-speed internet Access
• Valet Parking (1 vehicle per room)
• Guided catamaran tour
• On-property birdwatching boat tour
• $20 Credit for Sweet Spot per room per stay
• $25 Credit to Sports Activities (Yoga, Fitness Classes, TRX Classes) per room per stay
• $40 spa treatments credit per room per stay
• Beach volleyball, beach games, and competitions
• 24/7 on-property transportation via chauffeured golf carts
• Use of sea kayaks, stand-up paddleboards, traditional snorkeling masks, boogie boards, beach balls, and sand toys
• Access to the Discovery Club for children ages 5-11 from 10:00 am to 1:00 pm or supervised game room from 2:00 pm to 5:00 pm
• Use of bicycles throughout the resort. Transportation to El Pueblito, El Camaleon, and other Mayakoba resorts.
The above list may not be comprehensive. Mandatory hotel-imposed fees may not include tax and are subject to change. The hotel can provide current fee and inclusions when you check-in. - Pet Policy : Pets Not Allowed