Resort Details
- Various BarsCHANDELIER BARPositioned beneath the most authentically recognizable feature of the Fairmont El San Juan Hotel, Chandelier Bar has become the epicenter of the hotel's nightlife-a gathering place for locals and travelers alike for generations.
RUM BARTimelessly true to Puerto Rico, the Rum Bar radiates with a warm glow reflective of the island's national spirit, rum.
WINE BARStunning architecture and timeless décor meld seamlessly with excellent vintages from esteemed vineyards, along with more specialized varietals from local artisan wineries.
CHICO CABARETLive entertainment, music bands, bottle service and crafted cocktails for an unforgettable night.
SWIM-UP BARSwim up to the tiki hut in the middle of the pool for your favorite cocktails and beverages.
HEALTH AND WELLNESS JUICE BARVariety of health-conscious, heart-smart and nutritious juice and smoothies.
BRAVA Night ClubWhere San Juan's people, parties and performances come together. - Various RestaurantsChandelier Bar SushiPositioned by the most recognizable feature of the Lobby, Chandelier Bar is the epicenter of the hotel's nightlife-a gathering place for locals and travelers alike. Chandelier Bar invites guests to savor Sushi and signature cocktails.
EL BISTROEasy and convenient, El Bistro is located in The Lobby at Fairmont El San Juan Hotel. Stop by for daily breakfast, lunch and late-night offerings. At El Bistro, you'll find gourmet coffee and grab-and-go fare ranging from delicious baked breads to curated
EL SAN JUAN BEACH CLUBEnjoy beachfront dining at El San Juan Beach Club, nestled along the shore of San Juan's lively Isla Verde Beach. This San Juan restaurant offers coastal cuisine and inventive cocktails complimented by local Puerto Rican flavors.
Bar AmericanaBar Americana is an outdoor casual dinning bar and restaurant, perfectly position in front of the Well & Being Pool where guest and locals a like are invited to unwind with their favorite craft beer, cocktails and a selection of classic American fare.
CAÑAFrom the airy indoor space to the covered terrace overlooking the pool, the ambiance at Caña is a tribute to its coastal location. A renowned restaurant in Puerto Rico, Caña, seamlessly blends local flavors with signature style.
IL SOLE PIZZERIAThis casual, family-run restaurant is an ode to authentic Italian fare. Located within The Shops of El San Juan, Il Sole Pizzeria serves classic pizza, salads, and sandwiches to satisfy all your culinary cravings.
Crudo Sushi & Asian PlatesFeel immersed in a unique culinary experience featuring a variety of refreshing cocktails and signature Sushi Rolls.
BANYAN TREE GRILLA resort Clubhouse style restaurant & bar embracing our historic Banyan Tree dating from over 300 years at Fairmont El San Juan Hotel’s surroundings and pools. Enjoy comfort food from around the world including tacos, burgers and our local empanadas; worldly and with an approachable touch of our heritage flavors.
MEAT MARKETA truly contemporary steakhouse, boasting a sophisticated ambiance, sizzling with Miami and New York City style energy, a happening bar scene, and a pioneering menu featuring prime cuts of meat, exceptional seafood and other cutting-edge gastronomy.
RIVAA New York influenced fine dining restaurant offering both A La Carte, and a five-course prix fixe menu.
- 24-hour front desk
- Accessible facilities
- Accessible rooms
- Baggage hold
- Business services†
- Children programs†
- Children welcome
- Concierge desk
- Elevators†
- Exercise gym
- 24-hour front desk
- Complies with Local/State/Federal laws for disabled
- Accessible rooms
- Baggage hold
- Business services†
- Children programs†
- Children welcome
- Concierge desk
- Elevators†
- Exercise gym
- Housekeeping - daily
- Internet services†
- Laundry/Valet service†
- Lounges/bars†
- Meal Plan Type: European Plan
- Non-smoking rooms available
- Parking†
- Pool
- Restaurant†
- Room service†
- Safe deposit box
- Sauna
- Spa†
- Tennis court†
- Tour/sightseeing desk
- Valet parking†
- Wakeup service
- Water sports
- Wheelchair access†
- Business Services†
- Internet Access†
- Plan your destination wedding at our Fairmont El San Juan Hotel with 40,000 sq. ft. of event space, including lush outdoor areas and an elegant ballroom for up to 1,000 guests. Our expert staff is pleased to help with catering options and event details.
† Fees may apply
- Children's program, onsite †
- Direct access to a beach
- Fitness center on-siteTri-level, state of the art fitness and wellness center.
- Gambling †Foxwoods El San Juan Casino
The new Foxwoods El San Juan Casino is back with non-stop gaming action! Featuring 15,000 square feet of the best slot machines and table games, a world-class entertainment venue, and much more on the way! - Hot tubThere are 2 outdoor hot tubs.
- Motorized Water Sports †
- Non-Motorized Water Sports †
- PoolThere are 4 pools on-site. This property has swim-up bar.
- Sauna
- Spa †Well & Being offers a palette of uniquely rewarding and deeply personalized experiences in an amazing spa and wellness setting, which infuse life with a greater sense of vitality. You’ll always go home enlightened, empowered and ready to live your life more playfully and healthfully. Here, you will experience unparalleled service, unrivaled presence and attention to detail.
- Steam bath
- Tennis court †There is a tennis court on-site.
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
1931 reviews
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Apr 13, 2026Beautiful ocean view room, no balcony
The property is beautiful, there are plenty of restaurants, shops, and even a Starbucks. The pool area was clean and staffed, same for the beach. It was a 15 minute Uber ride to Old San Juan and 15 minutes from SJU.
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Apr 02, 2026
Great Experience
I stayed at this hotel in early march. We honestly loved our stay! Our room in the tower was exceptionally clean ( 7th floor) and the cleaning staff were very nice. Riccardo, one of the managers in the lobby is incredible. He was so helpful the entire stay and gave us many tips on where to go. The beach was lovely. The food was ok but could be more diverse in options. The steak restaurant is a must!!! Overall, really enjoyed our stay.
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Apr 01, 2026You should know what your getting yourself into booking here
I hate leaving negative reviews, but with how expensive this hotel is, people deserve to know what they’re walking into. Our first room was in the Towers (Room 807), and it had black mold. I noticed it within about two hours of being in the room. I’m currently detoxing from mold exposure, so I’m very sensitive to it, and this was not subtle. To their credit, Sara (the manager) at the front desk was very helpful and quickly moved us to a bungalow (Room 105), which I was initially excited about. However, when we walked in, there was a strong smell. I later found out why. I asked about it right away and was told it was from the Banyan trees. Unfortunately, the issues didn’t stop there. The ceiling in the bungalow was visibly warped, and the air conditioning was stuck at 64 degrees. We froze the entire first night. The next day, maintenance had to replace the thermostat three separate times just to get the temperature to regulate. Later that afternoon, I heard what sounded like heavy rain, only to realize the air conditioning unit in the ceiling was actively pouring water into the room. When I asked if they would bring in fans to properly dry out the ceiling, I was told no. At that point, I could clearly see why this hotel has mold issues, they do not take water damage seriously. At that point, it became clear this isn’t just a one-off issue. It feels like the property is dealing with more maintenance problems than they have the staff to handle. We were two for two on rooms with serious issues, which is unacceptable at this price point. I would not recommend staying here if you’re expecting a clean, well-maintained environment. I would genuinely like a response from management regarding the negligence of exposing guests to water damage that is not being properly addressed or remediated.
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Mar 30, 2026
Poolside area poorly managed
I arrived at the pool at 8:30 am and chose two chairs that were not reserved. Several were marked as reserved and I carefully avoided those. I was told by staff that I was sitting in a reserved area (despite it not being marked as such) and would need to spend 199 dollars to stay there. They moved me to an unshaded area. Seemed to blame me. Didnt offer an apology. I had arrived plenty early to find any chair and would have chosen any other had the chairs I selected been marked as reserved.
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Mar 28, 2026Not What I Expected...At All!
My husband and I chose the El San Juan Resort based on our previous experiences at Fairmont Hotels We are members of their rewards club and have always enjoyed their 5 star service It was quite the opposite here! As I realize the hotel has been in operation since the "50's I assumed we would be having a similar Fairmont experience. On a positive note the resort was very clean and the staff very friendly...on a not so positive note the beach is very narrow and very overcrowded with lounge chairs on top of one another. The beach itself is not keep clean and the beach furniture quite old and tatered . The food was terrible and in the 7 days we were there we never had a decent drink! So disappointed!!!
- AdvisoryThe following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Resort fee: US $120 (Plus tax) per room, per night. Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
- AdvisoryThe following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Resort fee: 23.31% per room, per night + Tax Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
- AdvisoryThe following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Resort fee: US $85 (Plus tax) per room, per night. Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
- AdvisoryBAGGAGE HANDLING FEE: Payment of bag handling/porterage fees is the responsibility of the individual guest. As a guideline, the current fee is $10.00 per person, roundtrip. If baggage handling is requested, Company must provide the guest’s arrival and departure time.
- AdvisoryThe following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Resort fee: US $110 (Plus tax) per room, per night. Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
- AdvisoryThe following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Resort fee: US $85 (Plus tax) per room, per night. Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
- Check In: 4:00 PM
- Check Out: 11:00 AM
- Minimum Check-In Age: 21
- General Policies: Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
General Information - Room taxes are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
- Pet Policy : Pets Allowed