Customer Ratings & Reviews
TripAdvisor Traveler Rating3056 reviews
Best stay in years
The place is beautiful from the time you drive up and check in. The grounds are immaculate, pool area huge, clean and nicely set. The rooms are spacious only drawback is small bathrooms, cramped. Breakfast was delicious and amply available
Terrible smell in the room as if there was a rat, very noisy at night it is impossible to fall asleep normally, everything in the room is old, terrible service, terrible breakfast there is nothing good for breakfast, not even vegetables, bananas, apples and cheese, if you want to look for a hotel in this area there are good ones nearby do not take this hotel or you will regret it later
Booked here For your traveling needs in Orlando!!
This is a prime Location for Universal Studios and Disney. I truly enjoyed the breakfast/Pizzeria here at this location! All the amenities were AWESOME! Shout-out to the Asst Front office Manager and Agent who checked me out (excuse me as I forgot the names).
This is a very kid friendly, reasonably priced hotel. Great place to stay with family and friends. The splash pad is amazing. My 3 year old enjoyed himself. Close to all attrations. Will definitely visit again.
Fourth visit to this Hotel and the first time I've had this many issues.
For clarity I stayed in Room 555 for 7 nights which is located in the annex circling the pool. 1. Toilet kept blocking for the first 3 days 2. There were 6 of us, 2 adults and 4 teens, Housekeeping just didn't seem to know this, they would take our bath towels and not replace them or would only leave 3 or 4. If we need toilet paper they brought 1 roll. 3. The AC Units seem to be aged and are not cooling the room, we made mention of this twice with no improvement. Generally the place needs a good make over and they also seem short staffed. Otherwise, we love this location, breakfast offering is great and the in house dining is good as well. I hope to see improvements.