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Resort Details
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Customer Ratings & Reviews
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1988 reviews-
Location great, hotel...ok
I have stayed at a lot of Embassy Suites, and this one is, well, ok. Staff are very friendly and if you are going on a cruise, it is a great location. I am not sure it is worth the $260.00/ nt. being charged. Our 2 Room suite was small. Our king bed was really a queen, which was fine but described as a king. Our shower toiletries pump bottles were empty of conditioner and body wash. The shower had mildew around the soap dispenser and ceiling. I recommend they add a night light in the bathroom; the motion activated light at full strength is a bit much in the middle of the night. Keurig coffee makers, which are a plus, but the cord was fished through a counter hole to a non existing outlet. I had to pull the cord through and move to another table to make coffee...strange, but it worked. The bathroom is old and dated. Nice luxury vinyl flooring... no carpet is a plus! Our room was on the Julia Street side, and it was kind of loud in the night from street traffic, but there is a balcony, and you can see ships at port and the river bridge. Some chairs on the balcony would be a nice touch. Next time, I would choose a room in the tower section. It has the usual managers' reception and the made to order breakfast, which is why I often choose Embassy. Food was good, decent selection if you don't have the cooks make you eggs or omelet. Bar on site. Would we stay here again? Probably. It is within walking distance of a lot of downtown stuff. I would give it another try. Happy Travels!
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Marvin… front desk
Marvin was excellent… very helpful and very friendly. Thank you Marvin for making our stay so special. 👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍
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Magnificent
I enjoyed this hotel. The drinks was excellent. The room was magnificent. The breakfast was to die for. I loved the valet parking very convenient. Marvin checked us in and was so friendly. He made us want to come back amd visit again. I give him a 10. Very curtesy and knowledgeable. We will return in the spring because of him. Beautiful scenery
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Excellent
Super friendly.. Marvin treated me like a family. Be back again . Even this place little far from the French quarter. But good for family especially for kid. Far away from the noice . The breakfast is excellent and free. You definitely need to try it.
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Stayed 2 nights in Dec to tour city and cruise out of port. Convenient location for both.
We had a pleasant 2 night stay before our cruise. Hotel is dated, but rooms were clean and service was great. I always enjoy hot breakfast buffet at Embassy Suites and Manager's reception was nice touch with complimentary drinks! Would stat again. Great staff!