Customer Ratings & Reviews
TripAdvisor Traveler Rating3249 reviews
We wanted to decompress for a couple of days following my brother’s funeral, before heading back home. This was just the place. Check-in was exceptional. Rose took good care of us. She was professional, kind and helpful. You can tell she loves her job and does it very well. Your first point of contact generally sets the tone. I knew right away we were in the right place! We decided to upgrade to a room with view of the ocean and pool. It was a great decision. We had a pretty large remodeled suite. It was spacious, beautiful, clean and comfortable. Breakfast included a great spread with an omelette station. Happy hour includes a light snack and free drinks. We were enjoying our stay so much we decided to stay two additional nights. After changing our flight, Rose took care of reserving the two additional nights for us. She is truly a gem. I can’t say enough about her. All in all we had an amazing stay. Just what I needed before returning home. I already miss the view and walks on the path along the beach. If you need some sunshine, a beautiful view and rest and relaxation, Embassy Suites Deerfield Beach is the place for you. We will be back and next time it will be for a longer stay! Thanks Rose! Also a special thanks to another member of the front desk team, her name begins with a D. We appreciate your kindness and assistance. Thank you!
Nice hotel- great staff
Hotel is under construction. We were on the third floor by the restaurant. Room was large. We were on the side of the building, heard a lot of banging and noise. Elevators on that side weren't working. So you had to walk to the other side of the building and those elevators were very crowded. So check out with luggage wasn't easy. Staff are incredibly professional and helpful. All in all we enjoyed our stay and will probably return when renovations are completed. Restaurant staff was wonderful. We enjoyed the food as well as the complementary breakfast.
Great Birthday weekend getaway
Check in started out rocky with issues we’ve never had before even though we book the same way each time. After speaking with a manager and coming to terms that a hold was put on the wrong credit card, everything else went great. Sophia at the front desk was so polite during our checkin ordeal and even wrote me a birthday card with a little present in our room - it made my day :) The breakfast buffet was great for a free hotel meal with pancakes bacon potatoes sausage eggs and made to order omelette station. A downside is how early the pool and hot tub closed! It’s a resort but closed before 9 :( Overall, the newly renovated rooms were spacious clean and comfortable. We would definitely be back.
Very Nice Vacation
Beautifully decorated and accomodating suites, happy, attentive, and helpful staff, plus a good location. A complete breakfast buffet including made-to-order omelettes was perfect. Nice size pool and jacuzzi with tiki bar completed the resort. The renovations taking place were never an issue. I have stayed before and hope to again.
Family Vacation to Boca
The remodeled rooms are really nice. Staff is great, great location, and breakfast is good. Everything in the hotel was clean. Restaurant for dinner was decent enough. For the price, it is hard to beat this place.