Resort Details
- VARIOUS BARSGUACAMAYAS BARCome enjoy cold Mexican beers, micheladas, exotic cocktails, and aged Tequila while listening to tropical music under a traditional palapa and relaxing on a bar swing.
COTORROS BAREnjoy the breeze of the ocean while sitting in the outdoor lounge and enjoying your favorite drink. Located next to the quiet pool, beside La Carreta Restaurant.
ARRECIFES SWIM-UP BARSwim-up pool bar offering a wide variety of drinks. Located in the main pool.
COLIBRI SWIM-UP BARSwim-up pool bar offering a wide variety of cocktails and drinks. Located next to villa 35
GAVIOTAS SWIM-UP BAR AND LOUNGEThis swim-up bar and relax area is located in the heart of the hotel where one can enjoy the sounds of the waterfall as well as singing birds.
GARCITAS SWIM-UP BARLocated in the Premium Section will pamper you with delicious gourmet bites.
LA CANTINA BARThis tequila bar features an exclusive selection of 16 different homemade flavored tequilas, hand-shaken or frozen margaritas, creative Tequila cocktails, and a variety of Tequila ranging from exceptional to extraordinary. In addition to this, there is an impressive selection of specialty drinks, beer, and wine readily available. Located inside La Carreta Restaurant.
MARGARITAS BARThis Margaritas bar features a great selection of flavored margaritas and cocktails, located inside Culinarium restaurant. - VARIOUS RESTAURANTSDRIFTWOOD GOURMET OCEANFRONT RESTAURANT & BBQ CORNERUnderneath the main pool, with tropical decor, this restaurant offers a great menu with an international fresh food selection.
SEASIDE MARKET – World CuisineGuests can choose from a welcoming lavish food display featuring cooking stations for breakfast.
MIA CASA DORADO- Contemporary Italian CuisineThe resort’s most romantic and intimate restaurant, Mia Casa offers couples and friends the ultimate dining experience. Enjoy indoor, air-conditioned dining in a typical Italian village decor. It serves all the Italian favorites, in an innovative and imaginative way.
KLAY TALAY – Oriental cuisineGuests will instantly be wowed with an impressive variety of Asian cuisine completed with house specialties entirely unique to this part of the world. Here you will find passion for creative, fresh, and unique tastes produced by our chefs.
ARRECIFES - International RestaurantInternational Cuisine served in an elegant air-conditioned atmosphere. With a great chef’s menu, Arrecifes offers something for everyone. Sit down and enjoy a lavish food display with different cooking stations for the 3 meals.
CULINARIUM – Latin Fusion cuisineEnjoy a perfect world of tastes, sights and smells to delight the senses from our a la carte menu for dinner; each preparation is full of flavor and creativity.
LA CARRETA – Authentic Mexican CuisineThis restaurant features a warm and intimate atmosphere with both contemporary and traditional cuisine, featuring a great dining experience delivered to your table with Mexican hospitality by the friendly staff.
GOURMET PUB – World cuisineAn array of creative dishes inspired from all over the world, in fine quality presentations invite you to enjoy and share a wide selection of food in a wonderfully rustic, relaxed environment.
LA SANDWICHERIE – Bites & moreLocated alongside the beautiful oceanfront, La Sandwicherie is a trendy open-air restaurant, shaded by palm trees. Our chefs’ superb creations are simple, renowned, and flavorful.
BEACH BARBECUELocated in the middle of the beach offering a different theme of delights every day such as Paella, hamburgers & hotdogs, chicken, and shrimp skewers, and more.
- 24-hour front desk
- 24-hour room service†
- Baggage hold
- Bell staff/porter
- Business services†
- Children not allowed
- Complimentary wireless internet
- Concierge desk
- Elevators
- Exercise gym
- 24-hour front desk
- 24-hour room service†
- Baggage hold
- Bell staff/porter
- Business services†
- Children not allowed
- Complimentary wireless internet
- Concierge desk
- Elevators
- Exercise gym
- Free parking
- Gift/News stand†
- Golf, Offsite†
- Housekeeping - daily
- Laundry/Valet service†
- Lounges/bars†
- Meal Plan Type: All Inclusive
- Non-smoking rooms available
- Pool
- Restaurant†
- Room service†
- Safe deposit box
- Spa†
- Tennis court
- Tour/sightseeing desk
- Valet parking
- Wakeup service
- Water sports†
- Business Services†
- Internet Access†
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El Dorado Seaside Suites features many beautiful wedding locations in front of the beach. Our onsite wedding coordinator is fully equipped to take the challenges of planning a wedding celebration and turn them into the joyous occasion that it should be. Our distinguished service was created to enhance the experience allowing the bride, groom, family, and friends to have not just a day celebration but a lifetime of memories
† Fees may apply
- Direct access to a beach
- Fitness center on-site
- Non-Motorized Water Sports
Kayaks - Paddle out past the sandbar and float along with current as you look back at the stunning landscape. Explore every inch of the coastline. From the reef to the deeper, dark turquoise waters.
Snorkeling gear is also available to guests.
- Pool
El Dorado Seaside Suites sits on a ribbon of soft, white sand directly on the Caribbean Sea. But sometimes, you just want to soak up the sun poolside. That’s why the resort boasts four freshwater swimming pools, with convenient swim-up bars.
- Cotorros*
- Arrecifes
- Colibri**
- Gaviotas***Features a Jacuzzi
**Features a lazy riverAlso featuring an additional pool in the infinity section, with a Swim Up Ocean Front Bar.
- Sauna
- Scuba diving †
- Spa †
Náay Spa is inspired by Mayan and worldwide traditions, philosophies, and modern techniques. Offering signature spa treatments including massages and facials.
- Tennis court
Hard surface tennis court, rackets and balls provided free of charge at the front desk.
- VolleyballHead down to the beach for a friendly game of beach volleyball. Perfect your serve in the soft sand while working up a sweat. Then take a plunge in the ocean to cool off
- Golf †Golf Course located within 10 Miles of Property.
- On-site Entertainment
Daily and nightly activity program with live music and night entertainment
- Playa Del Carmen
- Ruins of Tulum
- Xcaret
- Xel- Ha
- Other Local AttractionsChitzen Itza Piramides, Cozumel Island
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
6500 reviews
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Dec 29, 2025Christmas getaway
Absolutely loved going to the El Dorado! The resort was beyond expectations! Loved Riccardo Renteria, he was amazing at his job and was such a lovely person to be around, the time we were there.
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Dec 28, 2025Beware of trying to get a refund for cancellation from this hotel.
We made a reservation for this hotel. I paid extra money to get a refundable booking. I hurt my hip the following day and will need surgery so I called to cancel the reservation. They made it extremely difficult for me. I had to write in an email why I was canceling and then the email would be forwarded to their accounting department who would then make a decision as to whether my booking could be refunded. I waited a week and didn’t get my refund. I called and was told that it takes several weeks to hear back with the decision. This was absolutely unacceptable. We have had to cancel reservations at other hotels and it has been done automatically and immediately. I read very poor reviews about this hotel and this is another one, do not book with this hotel.
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Dec 27, 2025
Yearly Friend Trip to Seaside Palms
I visit this resort every yr. Part of my Travel Club. We love it here. The beach is beautiful and I am an ocean person!! My trips are always with a friend or a few friends! There a a few amazing people that look after us every yr. Their service and helpfulness are outstanding. They make our holiday stress free , very relaxing and fun. No worries. Our butlers, ANA, Arturo, Julian and Azul checked in with us every day. Our beach butlers in the members area, Kalvin and Gabriel, made every day at the beach very relaxing . And our absolutely favourite waiter at the Seaside Market breakfast restaurant, Heriberto!!! All of these amazing people went out of their way to make every day special for us.
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Dec 22, 2025
Ocean View Swim Out Suite, Yes Please!
This was our first All Inclusive and our first time to Mexico! We loved our stay at El Dorado Seaside Suites! An Oceanview Swim-out Suite, yes please! We enjoyed everything that this resort had to offer including the Roundtrip transportation through Lomas to and from the resort/ airport! The resort is a 55 min ride away from the Cancun airport (depending on traffic and shared transportation) Once we arrived on the resort we were warmly welcomed by Miriam and Fernando! Gerardo checked us smoothly and then we were guided to our suite! We were in 7511 on the suites side and our room was amazing! So spacious and clean! The views were stunning and the swim out was perfect! The only negative in our suite was the jets in the jacuzzi tub did not work for us. We spent 7 nights at the resort and fell in love with everything! The resort is beautiful and every single employee works so hard! They always spoke to us and made us feel at home / welcomed. We loved catching the shuttle when we didn’t know where something was located. Mateo was our favorite shuttle driver, he would always pick us up even if we were walking somewhere! He was exceptionally friendly. We participated in a few activities and our host was Luis, his energy and excitement was refreshing! Luis made the activity enjoyable! The signature drink (chocolate / flower pot) is a must! So delicious. I truly enjoyed learning about mezcal at the margarita making class with Jesus! We enjoyed the more inclusive excursions too! We did the catamaran boat ride / day trip to Maroma Beach and it was amazing! Book the trip we cannot wait to return! The food was great and we could always find an available Bali bed!
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Dec 20, 2025Decent room but poor food and daily information
Stayed for 14 nights and would not return The positives: Generally the staff are v friendly and helpful The room was 9/10 for us. It was quite dated but big comfortable bed, plenty of space, good sized bathroom with a big shower, plenty of hot water and good pressure. Lots of wardrobe space and draws for clothing etc. Did however have a giant jacuzzi in the middle of the main living area for some reason ? Maid service each day and they did an impeccable job. The grounds were kept impeccably Plenty of Bali beds and sun beds on the beach and the beach also kept clean. The negatives: The food generally was exceptionally poor. Very little choice and either overcooked and dry or semi raw. Also they don’t seem to season anything ? So mostly tasteless. Had curry one night and even that managed to have zero taste ? We ordered room service 3 times as restaurant food was so bad. Even that took best part of an hour and was stone cold when it arrived. One evening after wandering around trying to find what restaurants were open we found one (seaside market) had a massive queue and when we got to the front we were informed it would be another 45 minutes wait for a table. We just left and went to bed hungry. The daily information on which restaurants are actually open and where activity’s take place is v poor. They give you a map of the hotel complex when you arrive. The map appears years out of date, restaurants etc no longer exist or have moved locations and even changed names. It takes a few days to redraw the map and find your way round. It’s a shame as the place still has potential
- AdvisoryImportant Note: The beach in front of the hotel is a natural coral reef and is great for snorkeling. There is a modest section of beach that is suited for swimming and other water activities.
- AdvisoryImportant Information For Our Guests Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Guests at the El Dorado Seaside Suites have full exchange privileges at the El Dorado Seaside Palms. Note, for access to Hidden Beach guests must obtain a day pass.
- Pet Policy : Pets Not Allowed