Resort Details
- VARIOUS BARSGUACAMAYAS BARCome enjoy cold Mexican beers, micheladas, exotic cocktails, and aged Tequila while listening to tropical music under a traditional palapa and relaxing on a bar swing.
COTORROS BAREnjoy the breeze of the ocean while sitting in the outdoor lounge and enjoying your favorite drink. Located next to the quiet pool, beside La Carreta Restaurant.
ARRECIFES SWIM-UP BARSwim-up pool bar offering a wide variety of drinks. Located in the main pool.
COLIBRI SWIM-UP BARSwim-up pool bar offering a wide variety of cocktails and drinks. Located next to villa 35
GAVIOTAS SWIM-UP BAR AND LOUNGEThis swim-up bar and relax area is located in the heart of the hotel where one can enjoy the sounds of the waterfall as well as singing birds.
GARCITAS SWIM-UP BARLocated in the Premium Section will pamper you with delicious gourmet bites.
LA CANTINA BARThis tequila bar features an exclusive selection of 16 different homemade flavored tequilas, hand-shaken or frozen margaritas, creative Tequila cocktails, and a variety of Tequila ranging from exceptional to extraordinary. In addition to this, there is an impressive selection of specialty drinks, beer, and wine readily available. Located inside La Carreta Restaurant.
MARGARITAS BARThis Margaritas bar features a great selection of flavored margaritas and cocktails, located inside Culinarium restaurant. - VARIOUS RESTAURANTSDRIFTWOOD GOURMET OCEANFRONT RESTAURANT & BBQ CORNERUnderneath the main pool, with tropical decor, this restaurant offers a great menu with an international fresh food selection.
SEASIDE MARKET – World CuisineGuests can choose from a welcoming lavish food display featuring cooking stations for breakfast.
MIA CASA DORADO- Contemporary Italian CuisineThe resort’s most romantic and intimate restaurant, Mia Casa offers couples and friends the ultimate dining experience. Enjoy indoor, air-conditioned dining in a typical Italian village decor. It serves all the Italian favorites, in an innovative and imaginative way.
KLAY TALAY – Oriental cuisineGuests will instantly be wowed with an impressive variety of Asian cuisine completed with house specialties entirely unique to this part of the world. Here you will find passion for creative, fresh, and unique tastes produced by our chefs.
ARRECIFES - International RestaurantInternational Cuisine served in an elegant air-conditioned atmosphere. With a great chef’s menu, Arrecifes offers something for everyone. Sit down and enjoy a lavish food display with different cooking stations for the 3 meals.
CULINARIUM – Latin Fusion cuisineEnjoy a perfect world of tastes, sights and smells to delight the senses from our a la carte menu for dinner; each preparation is full of flavor and creativity.
LA CARRETA – Authentic Mexican CuisineThis restaurant features a warm and intimate atmosphere with both contemporary and traditional cuisine, featuring a great dining experience delivered to your table with Mexican hospitality by the friendly staff.
GOURMET PUB – World cuisineAn array of creative dishes inspired from all over the world, in fine quality presentations invite you to enjoy and share a wide selection of food in a wonderfully rustic, relaxed environment.
LA SANDWICHERIE – Bites & moreLocated alongside the beautiful oceanfront, La Sandwicherie is a trendy open-air restaurant, shaded by palm trees. Our chefs’ superb creations are simple, renowned, and flavorful.
BEACH BARBECUELocated in the middle of the beach offering a different theme of delights every day such as Paella, hamburgers & hotdogs, chicken, and shrimp skewers, and more.
- 24-hour front desk
- 24-hour room service†
- Baggage hold
- Bell staff/porter
- Business services†
- Children not allowed
- Complimentary wireless internet
- Concierge desk
- Elevators
- Exercise gym
- 24-hour front desk
- 24-hour room service†
- Baggage hold
- Bell staff/porter
- Business services†
- Children not allowed
- Complimentary wireless internet
- Concierge desk
- Elevators
- Exercise gym
- Free parking
- Gift/News stand†
- Golf, Offsite†
- Housekeeping - daily
- Laundry/Valet service†
- Lounges/bars†
- Meal Plan Type: All Inclusive
- Non-smoking rooms available
- Pool
- Restaurant†
- Room service†
- Safe deposit box
- Spa†
- Tennis court
- Tour/sightseeing desk
- Valet parking
- Wakeup service
- Water sports†
- Business Services†
- Internet Access†
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El Dorado Seaside Suites features many beautiful wedding locations in front of the beach. Our onsite wedding coordinator is fully equipped to take the challenges of planning a wedding celebration and turn them into the joyous occasion that it should be. Our distinguished service was created to enhance the experience allowing the bride, groom, family, and friends to have not just a day celebration but a lifetime of memories
† Fees may apply
- Direct access to a beach
- Fitness center on-site
- Non-Motorized Water Sports
Kayaks - Paddle out past the sandbar and float along with current as you look back at the stunning landscape. Explore every inch of the coastline. From the reef to the deeper, dark turquoise waters.
Snorkeling gear is also available to guests.
- Pool
El Dorado Seaside Suites sits on a ribbon of soft, white sand directly on the Caribbean Sea. But sometimes, you just want to soak up the sun poolside. That’s why the resort boasts four freshwater swimming pools, with convenient swim-up bars.
- Cotorros*
- Arrecifes
- Colibri**
- Gaviotas***Features a Jacuzzi
**Features a lazy riverAlso featuring an additional pool in the infinity section, with a Swim Up Ocean Front Bar.
- Sauna
- Scuba diving †
- Spa †
Náay Spa is inspired by Mayan and worldwide traditions, philosophies, and modern techniques. Offering signature spa treatments including massages and facials.
- Tennis court
Hard surface tennis court, rackets and balls provided free of charge at the front desk.
- VolleyballHead down to the beach for a friendly game of beach volleyball. Perfect your serve in the soft sand while working up a sweat. Then take a plunge in the ocean to cool off
- Golf †Golf Course located within 10 Miles of Property.
- On-site Entertainment
Daily and nightly activity program with live music and night entertainment
- Playa Del Carmen
- Ruins of Tulum
- Xcaret
- Xel- Ha
- Other Local AttractionsChitzen Itza Piramides, Cozumel Island
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
6535 reviews
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Mar 25, 2026Disappointing stay – not 5★ and not suitable for a special occasion
Disappointing stay – not 5★ and not suitable for a special occasion We booked El Dorado through TUI to celebrate our daughter’s 20th birthday – a three-generation holiday for three women. Unfortunately, this was not the experience we had hoped for. We stayed in two rooms (a swim-up pool room and a garden view room). Both were in very poor condition and certainly not what I would consider 5-star standard. The rooms were sparse and dated, with visible wear and tear – including exposed wires and fixtures coming away from the walls. An iron in our room even fell apart whilst in use. That said, the rooms were clean, and the housekeeping team were consistently excellent. The same applies to the public toilet areas, which were well maintained throughout – this was definitely a positive. Our room (3806) was incredibly noisy, which made it difficult to relax. The general atmosphere of the resort felt chaotic at times. Guests were setting alarms for 5am to reserve sunbeds with towels, often not returning to them until much later in the day. There was a lot of excessive drinking, and the overall environment didn’t feel particularly refined – more like forced entertainment and party culture than a luxury experience. Food quality was disappointing overall. The Seaside Market breakfast buffet was probably the best option and was reasonable. However, other dining experiences were poor – we left the Japanese restaurant as the food was not of an acceptable standard. Staff were mixed – some were polite and helpful, but others came across as quite rude, which impacted the experience. We also felt there was a lack of attention to detail. This was booked as a special birthday celebration, and nothing was done to acknowledge that, which was disappointing. Overall, this hotel does not reflect a 5-star standard, and I do feel it has been mis-sold by TUI. Sadly, we would not return.
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Mar 20, 2026Spring Break Trip 2026
We had the most amazing girls trip for our spring break. Pre arrival was amazing at setting up everything we needed for our trip. The food and drinks were great, Klay Tlay is a must and definitely try the spring rolls. We had the best time with our AMAZING butlers, Victor, Angel, and Carlos. If you are visiting you must request them. They were extremely responsive, welcoming, and attentive. They handled all our reservations, picked us up from every location, got us everything we could have needed in our rooms, and check on us frequently. We looked forward to seeing them every morning and they truly made our stay so special and we will miss them!! I can say our trip would not have been the same without them! Benjamin and Luna were so much fun at the pool games, volleyball, and karaoke. We had so much fun and will definitely be back!
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Mar 20, 2026
Second Visit to Mexico
Stayed here for 2 weeks with Friends. Had an amazing time. Hotel was great, loads to do if you want or just chill. Food was great with lots of choice. Staff are amazing. Rooms are spacious and really well kept. Large complex so sometimes need the golf buggies to take you places. Seaweed is an issue but the lads work on it all day. Special mention to Luana who kept us entertained.
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Mar 19, 2026
Excellent staff......especially the Gym Team
We had an excellent two weeks here at Eldorada Suites. Couldn't really fault anything from start to finish. Although we had a total chill we also still like to exercise whilst on holiday. The gym staff were so friendly and chatty and always happy to give advice on everything. Special mention goes to Luana and Leandro who are a credit to El Dorado. Outwith the gym all staff were excellent particularly Daphne from the concierge team, nothing ever being any trouble for her. When travelling such a distance we wouldn't normally go back to the same place however would definitely be back here.
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Mar 12, 2026
First time at El Dorado seaside/palms
First time here and we were mind blown. We have traveled to Mexico many times and the food, the staff, the location, rooms, all the amenities were 10/10. Really a hidden gem at this place. We actually stayed at the Palms Side vs the Seaside which didn’t matter because you can enjoy both. We plan on coming back in a few months. Hopefully every year after that because the people here really made the trip. It’s very safe and clean. Loved the Mezcal bar and the ladies making fresh tortillas everyday. I also loved how they have pop ups everywhere of drink stands to go along with whatever theme was going on.
- AdvisoryImportant Note: The beach in front of the hotel is a natural coral reef and is great for snorkeling. There is a modest section of beach that is suited for swimming and other water activities.
- AdvisoryImportant Information For Our Guests Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Guests at the El Dorado Seaside Suites have full exchange privileges at the El Dorado Seaside Palms. Note, for access to Hidden Beach guests must obtain a day pass.
- Pet Policy : Pets Not Allowed