Resort Details
- Beach Club Snack BarThis swim-up bar serves hamburgers, snacks, sandwiches, and cold drinks.
- Castilla Lobby BarA lively bar with plasma-screen TVs and pool tables.
- Club de PlayaSwim-up bar in one of the pools.
- El AlcazarThis restaurant serves elegant Italian cuisine and a la carte dinners. Reservations are required for dinner 24 hours in advance.
- El Campeador
This restaurant serves an extensive breakfast buffet and transforms to La Pergola dinner theater at night.
- La Alhambra RestaurantThis restaurant is a popular oceanfront buffet.
- La Pergola Dinner TheaterThis restaurant offers live entertainment with different shows every night of the week.
- 24-hour front desk
- Accessible facilities
- Accessible rooms
- ATM/Cash machine†
- Babysitting†
- Baggage hold
- Bell staff/porter
- Business services†
- Children programs†
- Children welcome
- 24-hour front desk
- Complies with Local/State/Federal laws for disabled
- Accessible rooms
- ATM/Cash machine†
- Babysitting†
- Baggage hold
- Bell staff/porter
- Business services†
- Children programs†
- Children welcome
- Children's play area
- Concierge desk
- Elevators
- Exercise gym†
- Free parking
- Game room
- Golf, Offsite†
- Housekeeping - daily
- Internet services†
- Laundry/Valet service†
- Lounges/bars†
- Meal Plan Type: European Plan†
- Non-smoking rooms available
- Outdoor pool
- Pool
- Restaurant†
- Room service†
- Room service - limited hours†
- Safe deposit box
- Sauna†
- Shopping mall†
- Spa†
- Tennis court†
- Tour/sightseeing desk
- Valet parking
- Wakeup service
- Water sports
- Business Services†
- Internet Access†
- There is a ballroom with capacity from 100 to 500 people, along with set-up for tables, chairs and red carpet.
† Fees may apply
- Children's poolThere are 2 children's pools on-site.
- Children's program, onsite †There are activities for children and adults including: Spanish lessons, cooking classes, bingo, beach volleyball, poolside aerobics, a piñata party, etc.
- Direct access to a beach
- Fitness center on-site †
- Golf location (onsite/nearby) †This golf course features 27 holes.
- Motorized Water Sports †This includes jet skis, banana boats and bay cruises.
- Non-Motorized Water Sports †This includes snorkeling, windsurfing, boogie boards, scuba gear and kayaks.
- Outdoor pool
- PoolThere are 2 pools on-site.
- Sauna †
- Spa †
- Steam bath †
- Tennis court †There are 9 tennis courts on-site. There are 5 lit tennis courts on-site.
- Golf †A golf course is located within a mile of the property.
- On-site EntertainmentLa Pergola Dinner Theater offers live entertainment with different shows every night of the week.
- Golden Zone, Shopping District
- Mazatlan Aquarium
- Plazuela Machado in Old Town
- The Catedral in Down Town
- Other Local AttractionsMazatlan offers many options to visit the countryside, get to know Real Mexico including:
Copala, El Quelite, Cosala, La Noria, El Rosario, etc.
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
2331 reviews
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Mar 10, 2026Vacation at Mazatlan
Another nice vacation in Mazatlan, we have stayed at the Elcid hotel 22 times in the last 18 years, the hotel location is partly the reason. (beachfront, food, cleanliness, atmosphere etc.) But the main reason is the service from the waiters and waitresses of whom which we have now become friends with. I would like to give a special thanks to. Lobby bar: IVAN, YUKARY Breakfast: (La Pergula) CEASAR, FABIAN Lunch (La Alhambra) RUDOLFO SIAD Dinner (La Pergula) REUBEN, MANUEL And also LATISHA and RUBERTO (supervisors) Captain LUIS For the exceptional service. I hope the management of the Elcid hotel appreciates your service as much as we did. Thanks
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Mar 06, 2026Feels like family
Everyone is always wonderful and when you’re here at el cid Castilla, you’re treated like family. Lobby bar supervisor Ivan Corona, all the waiters and waitresses throughout the resort had been amazing. Thai was our 12th year here and we look forward to coming back every year.
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Feb 10, 2026
El Cid Castella Beach... Mazatlan
Lots of daily activities offered such as Bingo, Black Jack, darts, bowling. Entertainment was better than we have experienced elsewhere. The Italian restaurant (a la carte) was very good and we strongly recommend this dining experience. Rooms were clean; however, we did have to request extra towels and face cloths. Staff are all friendly and accommodating. Overall our experience was great
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Feb 10, 2026
Top notch experience
Had the best time! Staff was awesome and the city is amazing! Gerry is a great vibe! Went and visited the shrimp ladies! Loved playing the activities with everyone around the pool! Food was amazing!
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Jan 07, 2026
Love Granada and the staff!
I had a great time at Granada, it’s close to the golf course and the ocean and a few steps away from many restaurants at the resort. The rooms are a bit older but they are very well looked after and all the staff at Granada are fantastic! The breakfast buffet is fresh and well looked after and the omelette egg bar is excellent as well. I especially loved the French toast and fresh fruit every morning with my coffee on the patio. Another great thing about Granada is it’s less busy than across the street and very quiet.
- AdvisoryThe minimum check-in age is now 25. Valid passport will be required.
- AdvisoryThe following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Resort fee: $15 per room, per night Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 21
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a Spring Break-free environment.
General Information - Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel. College groups are not allowed
Elite meal plans:
•Guaranteed ocean view accommodations
•Stay in one - Play at four - Enjoy the All Inclusive features of all El Cid Resorts, All meals and house brand drinks at the restaurants of all 4 hotels, , including bars, lobby bar, theme dinner shows, activities, Kid’s Club, gym. Complimentary shuttle bus available
•Preferred seating in a la carte restaurants
•VIP check-in at the Elite Club with beverages and snacks
•VIP welcome amenities - Bathrobes, sleepers and beach bag (per request)
•Pool Towels in room
•Complimentary internet access at the Elite Club
•Room Service (choice from special All Inclusive room service menu
- Pet Policy : Pets Not Allowed