Resort Details
- Beach Club Snack BarThis swim-up bar serves hamburgers, snacks, sandwiches, and cold drinks.
- Castilla Lobby BarA lively bar with plasma-screen TVs and pool tables.
- Club de PlayaSwim-up bar in one of the pools.
- El AlcazarThis restaurant serves elegant Italian cuisine and a la carte dinners. Reservations are required for dinner 24 hours in advance.
- El Campeador
This restaurant serves an extensive breakfast buffet and transforms to La Pergola dinner theater at night.
- La Alhambra RestaurantThis restaurant is a popular oceanfront buffet.
- La Pergola Dinner TheaterThis restaurant offers live entertainment with different shows every night of the week.
- 24-hour front desk
- Accessible facilities
- Accessible rooms
- ATM/Cash machine†
- Babysitting†
- Baggage hold
- Bell staff/porter
- Business services†
- Children programs†
- Children welcome
- 24-hour front desk
- Complies with Local/State/Federal laws for disabled
- Accessible rooms
- ATM/Cash machine†
- Babysitting†
- Baggage hold
- Bell staff/porter
- Business services†
- Children programs†
- Children welcome
- Children's play area
- Concierge desk
- Elevators
- Exercise gym†
- Free parking
- Game room
- Golf, Offsite†
- Housekeeping - daily
- Internet services†
- Laundry/Valet service†
- Lounges/bars†
- Meal Plan Type: European Plan†
- Non-smoking rooms available
- Outdoor pool
- Pool
- Restaurant†
- Room service†
- Room service - limited hours†
- Safe deposit box
- Sauna†
- Shopping mall†
- Spa†
- Tennis court†
- Tour/sightseeing desk
- Valet parking
- Wakeup service
- Water sports
- Business Services†
- Internet Access†
- There is a ballroom with capacity from 100 to 500 people, along with set-up for tables, chairs and red carpet.
† Fees may apply
- Children's poolThere are 2 children's pools on-site.
- Children's program, onsite †There are activities for children and adults including: Spanish lessons, cooking classes, bingo, beach volleyball, poolside aerobics, a piñata party, etc.
- Direct access to a beach
- Fitness center on-site †
- Golf location (onsite/nearby) †This golf course features 27 holes.
- Motorized Water Sports †This includes jet skis, banana boats and bay cruises.
- Non-Motorized Water Sports †This includes snorkeling, windsurfing, boogie boards, scuba gear and kayaks.
- Outdoor pool
- PoolThere are 2 pools on-site.
- Sauna †
- Spa †
- Steam bath †
- Tennis court †There are 9 tennis courts on-site. There are 5 lit tennis courts on-site.
- Golf †A golf course is located within a mile of the property.
- On-site EntertainmentLa Pergola Dinner Theater offers live entertainment with different shows every night of the week.
- Golden Zone, Shopping District
- Mazatlan Aquarium
- Plazuela Machado in Old Town
- The Catedral in Down Town
- Other Local AttractionsMazatlan offers many options to visit the countryside, get to know Real Mexico including:
Copala, El Quelite, Cosala, La Noria, El Rosario, etc.
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
2324 reviews
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Dec 31, 2025Another Time,Another Resort ala next door.
Hola people I stayed here from Saturday December 20 until Monday December 29 2025.Check in took a wee bit of time no complaints though since I was muchas gracias to get a complimentary=free Highest Level Red Bracelet that allowed me to access all four Resorts with no charge instead of just two.Room 3024 on the highest level was a spacious Room that had a Toilet & Shower 🚿+ all my necessary requirements Digital Room Safe,a bigger Bar Safe & a 50 TV that I didn't use because I couldn't stream Content from my Android phone on YouTube etc.I liked The Swimming Pool,Staff etc because it's a bit quieter than The livelier El Castilla.I had Argentine Ala Carte at The Grenada a Steak that was Delicious with another Meat Sandwich that was very good.Any negatives? None The Hotel Main Lobby is on The First Floor so if you want to bypass it use The Second Level connecting pedestrian causeway/overpass to walk over to The El Castilla you can.Next question would I give this First established El Cid Resort a passing Grade..si B++.Here's the thing I liked that but I also spent spent a little time at The El Cid Marina the most Modern of the 4 different of The four that is so nice in its layout.Yes it isn't in The Golden Zone like The Bunched Together/ connected El Cid Grenada, Castilla& Moro but with a transport Shuttle & a 15 to 20 minute free ride I might be tempted to stay there on my next stay in Mazatlan whenever that may be.Thanks again for a great experience..adios por ahora Alistair B.👌🏻
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Dec 23, 2025Excellent Breakfast!
We had a beautiful breakfast with the swim group at El Cid Granada restaurant. The servers Fabian and Leticia were very accommodating & friendly. Thank you for the superior quality of food & service.
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Nov 30, 2025
El CID Granada Mazatlan
My husband and I go for 4 weeks every March. We took our family (9 of us) two years ago in November for a week. They enjoyed it so much we went back this year for 8 days. The restaurants are all great. The only issue was trying to book for all 9 of us at once. Sometimes I had to book for 5 and my daughter had to book for 4. Most of the time we were able to have tables moved together but it would be easier if we could arrange for that at the time of booking. El Patio breakfast buffet is excellent. Thanks to Leticia, Angelica, Fabian, Roscio, Lucero for their friendliness and assistance. Ruben at La Pergola is always great, he has a wonderful memory. Lydia at the Granada front desk helped arrange a dinner reservation for my granddaughter’s birthday. She is always helpful with everything. Thanks to Daniel for making sure our rooms were close together. Room 2019 hadn’t been cleaned under the bed on arrival but everything was okay after that. Room 2018 didn’t have hot water in the shower until after 8 each morning. I’ve already booked for my husband and me to return for our next visit. I still am not happy about paying the daily “resort” fee. I heard that was to cover parking, the gym and business centre, none of which we have ever used in our ~20 years of staying at the Granada.
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Jun 07, 2025
Great place for dinner
The food was excellent; Adan gave fantastic service. He was friendly, attentive, and super helpful. The food was excellent; Adan gave fantastic service. He was friendly, attentive, and super helpful. The food was excellent; Adan gave fantastic service. He was friendly, attentive, and super helpful.
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Jun 07, 2025
Had a great time in Mazatlan!
My wife and I had a very good time and stay in Mazatlan. It was our first time vacationing in that particular area of Mexico. Three of our waiters (Ignacio, Adan, and Marco) were EXCELLENT! Also, we loved our one-bedroom suite, and our sunset views were amazing. We highly recommend the El Cid Moro.
- AdvisoryThe minimum check-in age is now 25. Valid passport will be required.
- AdvisoryThe following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Resort fee: $15 per room, per night Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 21
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a Spring Break-free environment.
General Information - Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel. College groups are not allowed
Elite meal plans:
•Guaranteed ocean view accommodations
•Stay in one - Play at four - Enjoy the All Inclusive features of all El Cid Resorts, All meals and house brand drinks at the restaurants of all 4 hotels, , including bars, lobby bar, theme dinner shows, activities, Kid’s Club, gym. Complimentary shuttle bus available
•Preferred seating in a la carte restaurants
•VIP check-in at the Elite Club with beverages and snacks
•VIP welcome amenities - Bathrobes, sleepers and beach bag (per request)
•Pool Towels in room
•Complimentary internet access at the Elite Club
•Room Service (choice from special All Inclusive room service menu
- Pet Policy : Pets Not Allowed