NEWLY RENOVATED.

• Brand new minimalist architecture and décor, indoors and outdoors, with a tropical feel
• A brand-new water park with slides
• A brand-new indoor & outdoor wedding venue right in front of the turquoise Caribbean Sea
• A brand-new gym located in front of the main pool
• Spectacular accommodations including beautifully refurbished, well-appointed guestrooms including the addition of heated Beach Front Swim Out Suites, Family Suites with connecting rooms accommodating up to 6 people and spacious Master Suites

Dreams Sapphire Resort & Spa offers Unlimited-Luxury® amidst impressive Mayan architecture, lush landscaping and resplendent ocean views.

Minimalist architecture and décor, both inside and out, with a tropical feel. Situated on a beautiful beach in Puerto Morelos equipped with an artificial sea barrier that protects it from seaweed. Come experience the Dreams Sapphire Resort & Spa. Enjoy beachfront, swim out suites, family suites with guaranteed connecting rooms and master suite room categories. All suites have been redecorated to a much more modern style, just for you!

A lot of fun awaits the little ones in our hotel! The new features at Explorer´s Club for kids with fun-filled water park including a splash park also new family water park includes slides for adults and kids. Pack your sportswear because we have it resolved with our new facilities in the gym and an exclusive Yoga room with air conditioning.

A brand new beachfront wedding venue with capacity for 120 people, your special day will be spectacular in our sparkling wedding space facing the sea. The hotel is located 2 miles from Puerto Morelos Town. Approximately 15 minutes from Cancun International Airport.

Location

Puerto Morelos
Cancun International Airport (CUN) : 14 miles

Property Information

Last Renovation: 2019
Total available rooms and suites: 568

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Resort Details

Amenities

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Activities

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Hotel Advisories

Advisory Student Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment. Student Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 14158 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Amazing service and a wonderful family vacation

    We had a wonderful family vacation at this resort with our four-year-old. The staff are so friendly and attentive, the pool is lovely and the drinks and food are all delicious. We were super impressed with everything and I want to give a special shout-out to the Explorers Club for making our daughter's experience so special. Thank you!!

    Nov 19, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great service

    We attended the resort for a wedding. There were a few weather related issues that lead to last minute changes, the staff were amazing & pulled it together making it a wonderful & memorable day. They closed two of the restaraunts to ensure we had a venue and amazing service. The wait staff were incredible for the wedding as well the two meals we had at Blue Water restaraunt! Well done amigos!

    Nov 19, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Yoga class with Maya

    Loved the morning yoga class with Maya. The view from the class area was breathtaking. Just the amount of stretching after a long flight and lots of walking. Attended 4 of her classes. Really enjoyed meeting her and attending her classes. Walked away refreshed and ready for the day!

    Nov 19, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Incredible Wedding Weekend Destination

    The resort is beautiful and filled with stunning venues to host gatherings or parties of all types! We had three spectacular wedding events at Our Lady of Izamal Chapel, Vista del Mar, and Preferred Pool. While each space offered a luxurious experience, the best part about celebrating at Dreams Sapphire is the staff! They applied a personal and thoughtful touch throughout the weekend. Carmen Martinez went above and beyond to make sure our family and friends had everything they needed! I would strongly recommend booking group getaways or a wedding here!

    Nov 18, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    The Service and Entertainment Staff Are So Wonderful!!

    I visited this resort on a "Girls" Trip, although we were aged 23-60ish (I am 44, for reference). We arrived days after a horrible Tropical Storm and had a Tropical Cyclone Warning for the 1st two days. While it was apparent that the area was not used to that much rain, the employees did absolutely everything in their power to keep the areas clean and slip-proof, and their attitudes were top-notch! Everyone was incredibly kind and helpful, from the coffee shop to the bars to the buffet. Some personal favorites of note are: Feliciano, who was our server by the pool several of the days and served us many laughs along with the delicious shots and cocktails, Hector at the pool bar making us dozens of shots at a time, and Eduardo, who served us breakfast in the buffet and made every morning special by embarassing the 23-year-old by showering her with compliments and then calling her out for blushing! ;) It was adorable!! The food was very good, aside from a few buffet blunders, and the drink selection was decent, but lacked some staples. If you are a picky drinker, I recommend that you acquire ahead or bring your own. The beach was a mess because of the storm, but did get cleaned up after a few days, and was beautiful. This may be an unpopular opinion, but I think my favorite part about this resort is its small size. All of the restaurants, coffee shop, lobby bar, and pool are in the same general area. Also, our rooms were almost the furthest away possible, and it still only took about 5 minutes to walk to the lobby. I would definitely return again!

    Nov 18, 2024
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319