Resort Details
- Bars- The Sand Bar, Beach bar.- Sea Legs, Swim-up bar.- The Grotto, Pool bar- Mermaid, Main pool bar.- Currents, Lazy River bar.- Zen, Spa juice bar.- Spin, Sports bar and discotheque.- Interlude, Lobby bar.- The Limelight, Theater bar.- Preferred Club Bar, Exclusive for Preferred Club guests.- Hideaway, Preferred Club beach bar.- The Zone, Teens ages 13 to 17 years.- Crazy Straws, Kids ages 3 to 12 years.
- DolceThis quaint cafe offers premium coffee, pastries and a large variety of ice cream options, served in a casual and relaxed atmosphere.
- Fusion Nikkei CuisineModern, elegant and stylish Oriental restaurant offering Japanese cuisine influenced by Peruvian ingredients served a la carte. Hibachi tables for show cooking.
(Fusion is temporarily unavailable )
- Gaucho GrillContemporary Rodizio with unlimited Brazilian appetizers, salads and meats carved table-side
- L'EtoileAdults-only restaurant (13 years or older)
Fine French cuisine and signature chef creations.
- MarisFresh Seafood, ceviche, seafood cocktails, catch of the day and more. Breakfast is available for preferred Club guests only.
- MezesGourmet Mediterranean fare in a Moroccan inspired ambiance.
- That's a WrapBright and green eatery with cool indoor seating and a terrace for outdoor dining. Offering a variety of healthy ingredients to create a fresh salad or wrap to your liking as well as a variety of paninis and sandwiches.
- TidesSnacks, hamburgers and hot dogs served poolside with indoor and outdoor seating.
- Tres ColoresSavor Mexican a la carte fare in a traditional, elegant Mexican ambiance.
- World CafeA vast buffet specializing in local and international cuisine, with several themed stations.
- 24-hour front desk†
- All-inclusive meal plan
- Babysitting†
- Beverage/cocktail†
- Business center†
- Car Rental Services†
- Children welcome†
- Coffee shop†
- Complimentary wireless internet†
- Connecting rooms†
- 24-hour front desk†
- All-inclusive meal plan
- Babysitting†
- Beverage/cocktail†
- Business center†
- Car Rental Services†
- Children welcome†
- Coffee shop†
- Complimentary wireless internet†
- Connecting rooms†
- COVID test onsite
- Currency exchange†
- Elevators†
- Exercise gym†
- Hair dryer†
- Ironing board†
- Kitchenette†
- Laundry/Valet service†
- Medical Facilities Service†
- Meeting rooms†
- Restaurant†
- Room service†
- Safe deposit box†
- Spa†
- Whirlpool†
- Guests for Dreams of Love and Dreams Ultimate to 20.
† Fees may apply
- Archery
- Beach
- Children's pool
- Children's program †• Explorer’s Club for Kids• Core Zone Teens Club
- Fitness center on-site †
- GeneralHorse Shoes, Putting Green, Iceberg Float, Water Trampoline, Bubble Soccer, Basketball, Pickleball court.
- Golf †
- Kayaking
- Snorkeling
- Spa †For those guests seeking a sanctuary for the senses, the Dreams Spa by Pevonia® will offer a sublime atmosphere inspired by Mayan culture. Enjoy a refreshing, invigorating and peaceful experience, complete with private showers, whirlpool baths, treatment rooms, a relaxation lounge, and a Watsu pool for underwater massage.
- Volleyball
- Water activities †
- Whirlpool
- Tennis court †Tennis courts (available for adults 18+ at neighboring Secrets Playa Mujeres)
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
8895 reviews
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Dec 14, 2025Perfect winter getaway.
Very large property with plenty of room to spread out. A different pool view everyday if you want. The cabanas for the preferred guests on the beach are perfect for reading a book and taking a breezy siesta. The room has an incredible view and the staff is very friendly. Juan the baggage bellman is top notch customer service.
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Dec 14, 2025
Service and entire trip was amazing!
This was by far the best trip we have been on from the beautiful resort pool and ocean, to the service we received from Nestor, Diego, Alejandro all at the pool area. They made the entire experience the best trip. We will definitely be back.
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Dec 13, 2025
Amazing stay for 2 under 2
We stayed for 10 days from 4th December-14th December. This resort did not disappoint! This was the first time ever travelling with our 2 boys (2years of age and 9months) and this resort did everything right in our eyes. Our check in was quick and efficient and a cot was brought to our room. The room was large and spacious which was fab for relaxing in! The food was fantastic for us with gaucho and tides being our personal favourites. We were always able to find something that our kids would eat which was a big relief for me as an anxious mummy. Drinks were brilliant and we were always asked by members of staff if sitting if we required anything. Had no issues our entire stay with “sunbed wars” or anything similar and actually have to comment on how brilliant the activity pool were for checking in if the sound was too loud etc. Also it was lovely as a breastfeeding mummy that I felt fully comfortable being able to breastfeed everywhere in the resort including in restaurants and sun loungers. We were able to always get our boys asleep in the pram which shows again the resort is not too loud as our 2year old at times needs a lot of convincing with naps lol. Only negative of the entire trip was we forgot to pack swim shoes which definitely are a must especially if your wee ones want to use the water slides. I highly recommend this resort and we are already considering coming back next year!
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Dec 13, 2025
Great Holliday resort
This was a real gamble of a holiday. It paid of in bucket loads and renewed my interest in travelling with kids whole heartedly. For context, we've never travelled with our kids. One is just over two and the other just hit 9 months. My wife picked the resort as it had good reviews for a family with young kids and she'd researched it within an inch of its life. It was well worth the 11.5 hour plane flight from Ireland. The trip was only good as a result of the quality of the resort and the attentiveness of the whole staff team. It felt five star. The resort felt like it had plenty to keep us and the kids occupied. We loved the kids slides and beach. We had no issues getting the boys to sleep in their pram and walked them around the resort no part was ever too loud. We spent a good chunk of our time at the activity pool too the boys loved seeing the entertainment staff working their magic. Thank you kindly Daniel the omelette staff member those were so tasty we all had one nearly every morning. The restaurants are all great, they have kids menu bits for the young ones. If you have fussy kids they work a charm. Our boys genuinely ate better here than they do at home. There was always something for them. Seeing some of the weddings were lovely and generally everyone was great we asked for a few things throughout the stay like extra drinks for the boys in our mini fridge etc nothing was ever amy trouble. We stayed 10 days and are considering coming back to the same resort next year at the same time in December due to the great experience. Thank you.
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Dec 11, 2025Service Disorganization affected our stay
For the price you pay, much better efficiency and accountability are expected. Unfortynately, our experience at Dreams Playa Mujeres was negatively affected by the hotel's lack of organization. At check out, and additional $270 charge appeared that we had not made, yet they still took 40 minutes just to accept my card as a guarantee. Although they eventually acknowledge the charge was their mistake, they did not take responsibility for the extra transportation costs of the inconveniences their error caused, which very frustrating, especially when traveling with children.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
- Pet Policy : Pets Allowed:
• Resort allows small dogs under 22 lbs. Please contact the resort prior to booking to confirm all requirements are met and they can provide you the current cost per night. This fee will be payable to the hotel. Proper paperwork must be provided to the hotel prior to check-in.