Resort Details
- Various BarsMoments Lobby Bar• The lobby bar is a continuation of the entrance and reception area and shares their updated colonial style. Soft lighting,warm natural materials and plants create a pleasant, comfortable atmosphere where you can enjoy cocktails and live music.Sugar Reef• At this bar next to the adults-only pool, you can sip a cocktail or another drink in a cool, peaceful setting.• The service is offered depending on weather conditionsThe Desire• Our sports bar has an unbeatable location with ocean views. It's the perfect place for sports events and fun evenings,or simply to get together and enjoy our selection of drinks and snacks.Flip Flop• Treat yourself to one of our ice-creams after a stroll around the marina. You can soak up the pleasant atmosphereon the outdoor terrace overlooking the marina or, if you prefer, check out our inviting indoor space with tables andchairs in pastel shades.Cocoa Cafe• Cocoa Café is a mellow space with a calm, friendly vibe that invites you to have a coffee in good company or whileyou’re working. It features several types of seating, and low or high tables. The decor, with splashes of island green,makes this a fresh and attractive place.• Fresh pastries and cakes, teas and coffees.Preferred Club Lounge• Exclusive to Preferred Club guests.• One of our guests’ favorite places for peace and quiet. Comfort and calm greet you as you enter this lounge thatinvites you to relax, read a book, breathe and recharge your batteries with a selection of snacks served all day, orsimply get together and enjoy a pleasant moment.• Enhance your experience on our inviting terrace, where breathtaking views of the plaza, the chapel, and the oceancreate the ideal backdrop for peaceful moments.
- Various RestaurantsWorld Cafe• Our main buffet restaurant is designed to allow guests to enjoy the very best breakfasts and dinners. There’s a large,light-filled dining room and a wide variety of fresh products to choose from. You can also enjoy the terrace,overlooking the hotel gardens.• Start your mornings with a breakfast experience designed to energize your day. Indulge in live cooking stations wherechefs prepare made-to-order omelets, freshly baked pastries, exotic fruits, natural juices, and a variety of healthyoptions. Every detail is thoughtfully curated to please every palate and set the tone for a fantastic day ahead.• Each evening, we invite you on a culinary journey around the globe. Savor themed dinners that transport you to theworld’s most iconic cuisines, from the rich flavors of the Mediterranean to the authentic tastes of Latin America.Carvao• In this unique space dedicated to food lovers, you’ll find a great atmosphere and an invitation to sample the mostdelicious meats and grill specialties.Oishii• Our Asian restaurant stands out for its decor reminiscent of Japanese tradition, giving the setting its own specialpersonality• Nestled on a terrace with breathtaking views of the plaza, the chapel, and the ocean, Oishii offers a truly unforgettabledining experience. Here, you can indulge in three distinct culinary journeys in one exceptional setting:Teppanyaki Tables – Be mesmerized by the art of live cooking at the only teppanyaki tables on the island,where chefs prepare your meal with skill and flair right before your eyes.Sushi Bar – Delight in the precision and artistry of freshly crafted sushi and signature rolls.À la Carte Dining – Savor an exquisite menu of refined Asian specialties, each dish carefully curated to immerseyou in the flavors of the Far East.Sabor• Our à la carte restaurant located in the main plaza of the resort is flooded with natural light and offers a greatatmosphere and specialties that showcase the essence of Mediterranean cuisine.Clube de Fado• Our very special and emblematic restaurant, here you can enjoy traditional regional specialties from the à la cartemenu while sampling a delicious local wine.Nouvelle Brasserie• Located in the lighthouse on the shores of the Atlantic, our French brasserie offers an à la carte selection of dishesmade with top-quality ingredients, for a wonderful evening with your loved one or family. The atmosphere is friendly,and the carefully curated wine list means you can sample some of the best wines.Pesqueiro Pool Snack Bar• The main pool bar at the heart of the hotel is a carefree and playful space where you can enjoy a selected menu ofelaborated snacks and a wide range of drinks while cooling off in the pool.• Indoor area and outdoor terrace.Voce• This casual open-air bar, designed with colorful natural materials, offers a selection of casual snacks and an exquisitegrill, while you enjoy a full menu of drinks in front of the beach and the sea breeze.
- Laundry/Valet service†
- Meeting rooms†
- Parking†
- Safe deposit box†
- Wi-Fi
- Please contact the hotel for additional information.
† Fees may apply
- Beach †
- Children's program †• Science• Exploring• Painting• Drawing
- Golf †Golf arrived in Madeira in the 1930s and has been a part of the island ever since. The Santo da Serra Golf Club's "Favellas"course, with nine holes, opened in 1937, marking the beginning of a strong golfing tradition.Madeira offers ideal conditions for playing year-round, with its exceptional landscapes, tranquility, and natural beauty. Dueto it, Madeira hosts the Madeira Islands Open, a key event in the PGA European Tour.The island is home to three excellent courses: Palheiro Golf (18 holes), Santo da Serra Golf Club (27 holes), and PortoSanto Island that has an 18-hole course designed by Severiano Ballesteros. All are set in stunning natural surroundings,with the Atlantic Ocean stretching to the horizon.(*) Please ask at Reception for further information and prices.
- Gym• Treadmill• Static and elliptical bike• Fitness pulleys• Professional machines• Benches• Weights
- PoolMain pool• The large main pool is spread over three levels. It’s located right at the heart of the hotel and invites guests of all ages to have fun. There's an area of sun beds and parasols, and the possibility of snacks and soft drinks at our Pesqueiro Pool Bar.• This is also where guests can enjoy daily entertainment, and kids can join in with the activities of our Explorer’s Club or Core Zone.
Splash Park pool• An outdoor pool with a Splash Park area, specially designed for the little ones. The exciting water slides make for endless hours of fun.
Adults-Only pool• An exclusive pool for adults, set in a quiet area. Here you’ll find sun beds and parasols, as well as our Sugar Reef Pool Bar, offering drinks service while you relax and enjoy the sunshine.
Spa Indoor pool• A heated indoor pool in the spa, our incomparable space for tranquility and relaxation. - Spa †DREAMS SPAOpening hours: 09:00 – 20:00Exclusively for Adults (+16), except during designated Family Time hours.Located on the shores of the Atlantic Ocean, Dreams Spa Madeira is a sanctuary to disconnect from the world andreconnect with yourself. With over 900 square meters dedicated to wellness, its bright interiors offer breathtakingviews of the landscape and the ocean. The Spa’s dynamic pool features stunning panoramas of the Atlantic Ocean,inviting calm and harmony. Every detail is designed to awaken the senses and restore the balance between body, mind,and spirit.Thinking also of the little ones, the Spa includes specific Family Time slots, during which children aged 6 and above mayenter when accompanied by an adult. This way, families can share an enriching experience in a serene and relaxingenvironment.Dreams Spa is an inner journey, guided by experts, in a safe and peaceful space facing the infinite blue of the Atlantic.Reception and Beauty area• Skin Bar – exclusive beauty treatments with state-of-the-art products• Manicure and pedicure treatments• Hairdresser• Sales of beauty and wellness productsSpa zone and treatment rooms• Heated indoor pool• Jacuzzi• Hammam• Sauna• Cold water bath• Diathermic showers• Cabins for face and body treatments. Double cabins for couples’ treatments.(*) Please contact the reception for pricing and further information.
- Sports court onsite †
- Water activities †• Sailing - boat hire• Scuba diving• Snorkelling• Sea fishing• Surfing• Windsurfing• Stand Up Paddle boarding
- Daily entertainment
- Outdoor cinema
- Live music
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
621 reviews
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Dec 14, 2025Banana bread? On a workday!?!
Very personable, she was very active on interacting with the members at the resort & made everyone feel included. 10/10 recommend her as an activity coordinator.
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Dec 14, 2025
Banana bread, on a work day?
Incredible stay! Wonderful restaurants (Voce in particular, big thanks to Sojuon for all his help) and a wonderful activities team (Sofia in particular, so thoughtful and attentive and on the ball with every detail, her customer service is second to none, seek her out if you’re staying here). A wonderful stay and a highlight of our honeymoon trip to Madeira
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Dec 13, 2025
Excellent resort
We had been in madeira for 2weeks and our flight back to the UK was cancelled due to high winds. Our carrier (jet2) provided us with 3 nights accommodation at Dreams. The staff were excellent, nothing was too much trouble and they made us feel very welcome. Couldn't fault the service or quality of food in restaurant. The layout of the resort is great, it enables a community feel rather than a large hotel, which can sometimes be impersonal. Although we didn't choose the venue we would certainly recommend it if you want excellent service, polite and courteous staff and a warm welcome.
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Dec 13, 2025
Beautiful location!
The resort is beautiful!! Staff very helpful and accommodating in every way. Sophia and Bruna engaged with us to keep us entertained during our stay. The only thing I wish it offered was the shuttle into Funchal during the nighttime hours, so we could have seen all the Christmas decorations lit up. Otherwise would definitely return!
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Dec 12, 2025
Wonderful hotel with incredible staff
I truly believe this magnificent resort deserves more than 5 stars because it is exceptional! What really makes it special is the absolutely wonderful staff who always go above and beyond to make your holiday wonderful! They are the kindest, most welcoming, hard working, thoughtful, caring people and I am wholeheartedly grateful for the amazing experience they give me! The entertainment/activity team here are incredible:) they really are very talented people with hearts of gold! They give such professional advice,guidance and support with compassion and a positive energy! I very special thank you to lovely Grace who is the best yoga, sound healing, dance instructor who is super lovely and provides amazing sessions :) the hotel is very lucky to have her! I also want to say thank you to the rest of the activities team Carol who is super fun and bubbly, David who does the best Tai Chi sessions, Pedro who does fantastic fitness activities such as spinning, HIIT, Pilates etc which are brilliant and Sophia who does great creative sessions such as macrame, candle making etc which is a lovely way to socialise and learn new skills! The whole team are absolutely fantastic and I couldn’t thank them enough :) they are the best team :) I really enjoy all of the wellness and fitness activities they do and they truly make my holiday super fun and memorable! I also want to say a huge thank you to the wonderful staff in the Cocoa cafe who are super lovely and always smiley and welcoming! They make the best drinks ever and always make me smile with their kindness:) the hotel has such a lovely and welcoming atmosphere made by the exceptional, friendly staff :) The restaurant staff are incredible too and always super helpful, friendly and welcoming:) I wish I could name every staff member because they are so incredible beyond words and certainly deserve the recognition and praise! The staff in the spa are very lovely and smiley too and do wonderful treatments :)
- Check In: 12:00 PM
- Check Out: 10:00 AM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
General Information - Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.