Location
San José del CaboProperty Information
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Resort Details
Hotel Advisories
General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - Student Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students
or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating
7609 reviews-
Better than I was expecting.
Although the hotel is a bit dated, it appears that they are doing some updates and renovations which we look forward to seeing on our next visit. The rooms were spacious and clean, and we were pleasantly surprised by poolside activities and entertainment. The poolside team were amazing, and made sure we were well taken care of.
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A little disappointed
Generally a good experience. However the buffet was closed each day for dinner limiting choices. Service is excellent. Coffee shop great open 24 hours a day. Italian restaurant could expand menu, no spaghetti offered. French restaurant was great.
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Staff review
Octavia at the preferred pool lead great!! Always with a smile and a good drink delivered every time. The preferred club was understaffed but great people. Adrian at the Bordeaux restaurant was fantastic. Super polite and professional. All in all a good time.
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Just OK
Pros: The Beds were comfortable, and I got a good night's rest. The weather was magnificent. Preferred not worth the cost. There was nothing special about the amenties. The preferred area is under construction, so maybe in a year it'll be better.
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Cool
The pool area was pleasant, although it lacks more youthful atmosphere, the. Cleaning in the room is normal, except that if you bend down to pick up your earring you will find the hair of guests from a month ago xD the buffet was very good and above all the view was magnificent