Dreams Lanzarote Playa Dorada Resort & Spa

Customer Ratings & Reviews

TripAdvisor Traveler Rating

8059 reviews

• 

  Really nice hotel but not 5 star.

  We’ve just returned from 11 nights at Dreams Hotel, which we booked to celebrate a special birthday, expecting 5-star luxury. While the hotel has some really lovely aspects, it unfortunately doesn’t live up to a true 5-star standard. The pool area in particular is in need of serious attention. There are broken and cracked tiles around the main pool, crumbling tarmac pathways, peeling paint on walls, and old sun loungers — not what you would expect from a luxury resort. On a positive note, the rooms were nice, with a good shower and large, quality towels. We also really enjoyed the food. We were all-inclusive and loved that you didn’t have to book the à la carte restaurants in advance. The food quality was excellent and, in our opinion, the best part of the hotel. The staff were also very friendly and helpful throughout our stay. Overall, we had a good holiday, but the hotel really needs a major revamp of the pool area to justify a 5-star rating.

  Feb 13, 2026
• 

  Great location lovely staff. Management try a lot harder

  It’s 3*. Food is awful. Rooms are rubbish. Our loo didn’t have hand washing facilities and I didn’t have a bedside table!!! Staff are lovely and clearly hate the management. They do the best they can and everyone we met was lovely

  Feb 12, 2026
• 

  Average

  Great location between town and marina which is one of the few positives we could find other than the friendly staff. Overall we were disappointed by the hotel for many reasons and don’t reckon it’s five star by any stretch of the imagination. We had booked a preferred sea view room but in reality this overlooked the pool with the sea in the distance. Upgraded to a suite with a sea view which was nice but a wee bit overpriced. Both rooms were a bit dated but clean. Strange set up with separate toilet without handbasin! It would appear that about 50% of guests were on preferred packages so not exclusive in any way as much of the publicity suggests. Breakfasts were not particularly good with the supposedly hot food lukewarm at best and sometimes just plain cold. The food in the preferred club snack bar was repetitive and unimaginative. Our biggest problem was however the smell of sewage. On several evenings we were driven indoors from our balcony by the stench. We were on the side of the hotel away from the notorious promenade smell so that wasn’t the cause. On occasions the smell was also evident in our room and corridor leading to reception We didn’t eat in the hotel in the evenings as we had booked b&b basis , but when we returned during the entertainment we found this not to be very good. Because the entertainment was in the main atrium there wasn’t anywhere to have a quiet nightcap and in any event the service was slow in the bar. A hotel of this size should have another option should you not wish to listen to entertainment. We are unlikely to return

  Feb 12, 2026
• 

  Fabulous hotel

  Fabulous hotel in a stunning location. Just what the doctor ordered!!! Would recommend to any one looking for a relaxing chilled week in the sun

  Feb 11, 2026
• 

  A great place to stay

  From the moment you arrive at Dreams you are greeted with warmth and smiles. From the moment we checked in till the day we left we were impressed with the entire team and how looked after us. The food, entertainment and standard of accommodation was excellent. There was a proper professional act each night, not just the hotel staff doing a show. We will certainly return, this is our second stay here and both times it has been outstanding

  Feb 11, 2026