Guests who book a Half Board category will receive:
• Breakfast at the World Café Buffet
• Lunch or dinner, guests can choose to dine at World Café Buffet or ine of of the half-board a la carte restaurants
Important information: Additional information will be provided by the hotel at check-in.
The Preferred Club categories includes the following amenities:
• Personalized checkin and checkout
• Special conierge services
• Accomodations in most exclusive areas of the hotel
• In-room minibar with soft drinks and beers
• In-room tablets
• Exclusive complementary toiletries
• Nespresso coffee machine
• Pillow menu
• Turndown service
• Free parking upon availability
• Butler services in the Preferred Club areas
• Private Preferred Club Lounge
o Daily breakfast service (7:30AM - 11:00AM)
o Hot and cold snacks during the afternoon
o Exclusive lounge
Important Information: Redemption information will be provided by the hotel at check-in.Resort Details
- Various BarsCOCO CAFÉ - Coffee time takes on a new meaning at Coco Café, with a selection of pastries, coffee and cakes alongside the sea.
BEACH CLUB BAR LAS ROCAS - Next to the saltwater pool, order a cocktail, snacks or a refreshing drink and enjoy the great vibes with views of La Gomera.
RENDEZVOUS - Our lobby bar, perfect for a relaxing drink in a quiet setting.
SUGAR REEF - Your place to enjoy a refreshing drink, smoothies and fruit juices by the pool.
VERANDA - Would you like to enjoy a cocktail along with one of the most beautiful sunsets in the world? Veranda is the place for you. - Various Restaurants and BarsOur dining options have been designed to satisfy the most curious taste buds. Try international and local cuisine in our restaurants with some of the best views in the area, and discover all the flavours that Dreams Jardín Tropical Resort & Spa provides for guests.
AMERICAN GRILL - À la carte steakhouse for meat lovers.
WORLD CAFÉ - Our international buffet for breakfast and dinner with hot and cold options for all tastes.
TRATTORIA - Delicious dishes from modern Italian cuisine served à la carte in a unique setting.
WINE PAIRING - Dinner menu with a selection of culinary delights with wine pairing.
BAREFOOT GRILL - À la carte lunch, snacks and quick dishes by the pool.
LAS ROCAS - Your à la carte international restaurant specialising in rice and seafood dishes with stunning views of the sea.
PINTXOS - Spanish specialities, tapas and pintxos.
THAT’S A WRAP - The ideal place to enjoy fresh salads and our healthy wraps.
- Concierge desk†
- Pool†
- Poolside service†
- Room service†
- Wireless internet connection in public areas†
† Fees may apply
- Bike rental †
- Fitness center on-site †
- Spa †
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
3165 reviews
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Feb 08, 2026Sour ending
Golfing holiday - causes good. Hotel nice although sunbeds like sardines. Went AI - good until check out 12:00 AI STOPS - lucky for us 13:00 pick - just a sour note to end on
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Feb 07, 2026Brill
Our 3rd time to this hotel but our first review. Amazing hotel , amazing food , Cleanliness throughout . Staff coukdnt be more helpful from the pool staff to the hotel rooms to the preferred club morning staff but , a very special mention must go to Fabian who is always so professional and so efficient and an asset to the Hyatt group . He makes everybody feel so welcome and takes so much care of all guests . Thank you We will be back Dorothy Lewis
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Feb 06, 2026
Its No 1 for us !
its No.1 for us.We have stayed at this hotel before so we knew our way around.We usually book A.I. with preferred club status. Check in as usual is done with little fuss. The reception area is a tranquil area which makes you feel relaxed as soon as you walk in. The restaurants are all good. I really can't see how anyone could fault them. The selection of dishes is excellent. We ate in all of them and found them to be excellent. The bars are great with the Sunset Bar a personal favourite. Victor and the rest of the team are always welcoming. Its a wonderful experience sitting with a nice cocktail watching the sun set. The rooms are good,not fabulous,just good. I am not really sure if there is a tremendous difference between preferred club rooms and standard rooms? The hotel is clean and kept to a good standard. The preferred sunbathing area is good(sunbeds crammed together too tioghtly perhaps?) the only fly in the ointment is the noise coming from the DJ of the beach club just across the walkway....shame really,spoils the tranquility. The staff are ALL excellent. I would name them but I don't want to miss anyone out so they are all great. My one bugbear as always is the Unlimited Luxury deal. 😒😒Even with this option you still have to pay if you want say ice cream or crisps. If you want to have a Hennesey brandy instead of a house brandy you need to pay for the Hennesy. You don't pay the difference in cost. You have to pay the full cost of the Hennessey?? Same with some of the mixers. Its either Unlimited Luxury or it isnt?😊😊👍 Its a petty thing which could easily be solved by a management review.👍👍👍 However.I did not let it spoil my holiday and would reccomend this hotel to anyone who asked me. We will be back again come November this year.
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Feb 05, 2026Noise pollution
Repeat customer this year but slightly disappointing. Noise level before 8am with bins being emptied at 2am in the morning not great. To then spend the day sun bathing with builders replacing damaged paving slabs. I just want to relax!. I’ve kids of my own but the preferred club shouldn’t be permitted kids, not ideal when they’re running round and screaming/moaning both at the Bali beds and breakfast. Apart from that lovely hols.
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Feb 05, 2026
A wonderful hotel
Overall an excellent hotel with fabulous facilities. The heated pool is a must for winter visits. The activities and gym classes are excellent. There is a wide range of food and beverage options. The staff are wonderful and it is really lovely to be welcomed back by the same faces every year.
- AdvisoryWe want to inform you that from July 18th 2022, Las Rocas Beach Club will not be open anymore for reasons that are out of the company control.
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
General Information - Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.