Resort Details
- Various Bars & lounges
Splash - Swim up bar at the main pool.
Scores - Evenings in the upper level of the shopping area. DJ music, 3 flat screen TVs and 2 pool tables.
The Reef - Daytime swim up bar.
Moments Lobby Bar - Evenings in the main lobby.
The Mix - Beach bar on the main beach.
The Lounge - Available to Preferred Club guests only.
- Various Restaurants
Barefoot Grill | Lunch
- Casual grilled favorites served poolside
Capers | Dinner 5:00 p.m. – 10:30 p.m.
- Rich Italian flavors in a Tuscan setting
- Approximate seating capacity: 96
- Dress Code: Casual Elegance
Carnival International Buffet | Breakfast, Lunch and Dinner
- Featuring an international menu with a casual atmosphere
- Air-conditioned restaurant dining area with an outdoor terrace
- Approximate seating capacity: 550
- Dress Code:
o Casual for breakfast and lunch
o Formal for dinner
Castaways | Lunch
- Poolside dining area serving sandwiches, gourmet favorites, small bites and drinks
- New pizza oven
- Approximate seating capacity: 250
- Dress Code: Casual
Cin Cin | Dinner
- An elegant, romantic atmosphere with Mediterranean gourmet cuisine
- Space available for private dining of up to 8 guests
- Approximate seating capacity: 90
- Dress Code:
o Inside: Formal
o Terrace: Casual elegance
Coco Café | 24-Hours: Café, Late Night Bites
- Premium coffee and deli snacks in a casual atmosphere
- Late night bites served à la carte that include soup, salad, sandwiches, pizza, pasta and paninis
- Dress Code: Casual
Mercure | Breakfast*, Dinner
- Elegant French cuisine in a serene garden
- Approximate seating capacity: 52
- *Breakfast is for Preferred Club guests only.
- Dress Code: Formal
- Adult only
Spice | Dinner 5:00 p.m. – 10:30 p.m.
- Asian Cuisine, seated beside tranquil fountains and nearby wooden formations around an indoor Zen Garden with three Teppanyaki tables, a Sushi Bar and Pagoda
- Approximate seating capacity: 78
- Dress Code: Casual Elegance
Tamarindo | Dinner
- Delectable Mexican cuisine
- Approximate seating capacity: 80
- Dress Code: Casual Elegance
- 24-hour front desk
- 24-hour room service
- All-inclusive meal plan
- Children welcome
- Complimentary wireless internet
- Concierge desk
- COVID test onsite
- Elevators†
- Housekeeping - daily
- Laundry/Valet service
- 24-hour front desk
- 24-hour room service
- All-inclusive meal plan
- Children welcome
- Complimentary wireless internet
- Concierge desk
- COVID test onsite
- Elevators†
- Housekeeping - daily
- Laundry/Valet service
- Meal Plan Type: All Inclusive
- Business Center†
- Meeting Facilities†
- Meeting/Board Rooms†
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The hotel offers a full range of services to help you start planning your Now wedding. Our romantic wedding gazebos overlook the crystal-clear Caribbean. And our professional wedding coordinators are here to handle every detail, from the bouquet and boutonniere to your wedding cake and sparkling wine toast.
† Fees may apply
- Bike rental
- Children's program, onsiteEXPLORER’S CLUB FOR KIDS
Ages: 3 – 12At this fully supervised children's program, kids will enjoy the following activities:- Arts & Crafts- Playground- Sandcastle contests- Board games and video games- Weekly campout adventures- Movies in the club- Beepers for parental control- Dinner for children at Carnival buffetAll Explorer’s Club staff members are certified by the Mexican Red Cross in CPR for children - Fitness center on-site
The fitness center offers full access to treadmills, stationary bikes, elliptical machines, stair climber, and free weights.
- Peloton bike
- Miniature golf †
- Non-Motorized Water SportsThe resort has kayaks, Hobie cats and snorkeling (at additional cost).
- Outdoor poolThere are 3 heated pools including main pool, children's pool, and an adults-only pool for Preferred Club guests.
*Bluetooth speakers are not allowed at the main pool - Spa †Experience your choice of the most soothing, relaxing, and result driven treatments including facial, massage, hydrotherapy. Treat yourself to a manicure, pedicure, or hairstyling services at the full service beauty salon.
- Teen programs †CORE ZONE TEENS CLUB
Ages: 13-17At this supervised program, teens can meet each other and enjoy the following activities with no parents around:- Videogames – PlayStation 4 with 2019 edition videogames- Individual gaming capsules- Guitar hero arcade with two consoles- Lighted dance floor- DJ Equipment with mini turntable for DJ lessons- Selfie wall- Movie area- Ping Pong table- Foosball table- Darts- Bean bag chairs- Karaoke- Movie nights**- Scheduled activities that vary by week - Tennis court †
- Theatre †Nightly entertainment and themed parties like "Idol" singing shows, Mexican shows, break dancers, and fire breathers, karaoke, and game shows.
- Golf †
Gran Coyote Gold course is nearby. Green fees (preferred rates).
- Xcaret Eco Park
The whole family will love exploring this eco-park with its combination of natural history and cultural attractions. You can swim with the dolphins, find indigenous animals, watch theater shows, and much more!
- CenotesCenotes are beautiful and naturally occurring underground swimming holes. Tour 4 different cenotes named after the 4 elements - fire, earth, water, and air.
- Coco BongoEnjoy one of the most famous nightclubs around, a can't miss experience. Enjoy a drink or two while you dance the night away or take in a performance.
- TulumVisit the amazing Tulum archeological site where you can experience a piece of history as you explore the ruins and learn all about the ancient Mayan people.
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
19636 reviews
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Mar 29, 2026Beautiful Getaway!
Great experience in March 2026 for 1 week! The resort is about 30 minutes from the airport. I stayed on the family side, even though we were a couple. We much preferred this side for the upbeat vibrant atmosphere. I felt that the beach is better on this side as well, as the preferred side was much more rocky and always had more seaweed. Overall the seaweed came and went, but the staff were so good at keeping on top of it. Our room was in building one facing the pool. Great location, well allocated room, clean and large. The towel game is so real, let me tell you - get out at 6:00 am! The pool played music starting around 11:00 am each day when the activities started. The activities were a lot of fun and the entertainment staff was amazing! There was activities on the beach and all around the pool. Special shout out to Antonio (Toni), Saul (always on the winning team!), and David!! The bar staff at the pool (not the swim up bar, but the one on the back side of it) were fantastic as well! Thank you Fernando and Abdias, our favorite bartenders. (Oh, and Rony for the background work). The restaurants were all great, but the Japanese and the Italian were our favorites. We didn't wait in line to get a table for the hibachi show in the Japanese restaurant, just not worth the wait in my opinion. All of the evening entertainment was excellent as well. So much to do, or do nothing at all if you like. There were a lot of weddings taking place during the week we were there. I think that's everything. I hope this helps. I would recommend!
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Mar 29, 2026Great service
Lourdes is the absolute best at the buffet. Friendly and attentive. She made our experience better for sure
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Mar 29, 2026
Great Family Vacation
We went to Dreams as a family of four, our kids are ages 15 and 12. We had a great time at Dreams and would definitely return. The food was pretty good at all the places we ate. Luis put on a great show at the Teppenyaki table. To get a reservation for that show I would suggest to go at 4:00 pm to get a spot in the line. We spent the majority of our time in the pool which was great!! Misuel worked so hard at the swim up bar making drinks and did it all with a smile on his face. I will say that the pool lounger game is very annoying. I’m on vacation and don’t want to feel like I have to rush down to snag a seat but it seems like that’s how it done there. Jesus at the Carnival Buffet was also super friendly and we were lucky enough to have him for a few days of our trip. This hotel also always has some kind of entertainment happening. There is a lot of live music around the resort and the evening shows are entertaining. Our kids made some friends and we felt comfortable with them walking around the resort together in the evening. I will say that if you are a beach person and that is super important to you then this may not be the hotel for you. The sargassum was pretty bad when we were there which is no fault of the hotel. Overall I would definitely recommend this hotel! The food and drinks are good and the staff are super friendly and hard working as well!
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Mar 28, 2026
“I loved it”
Spice - Luis Fun and funny! The service was entertaining, engaging and professional. The food was delicious and cooked perfectly. The commentary was especially appropriate for the diverse group at our table.
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Mar 28, 2026
Great experience at Spice
Luis at Spice was fantastic! Great show. Great service. Great food!
- AdvisoryStudent Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.
- AdvisoryThe Municipality of Solidaridad will be charging an Eco Tax of 70.39 Mexican pesos (approx. $4.05 USD) (Plus tax) per person, per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings. This fee is subject to change at any time without notice by the hotel.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - Student Groups (Spring Breakers) are not permitted at Hotel.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
- Pet Policy : Pets Allowed:
• Resort allows small dogs under 22 lbs. Please contact the resort prior to booking to confirm all requirements are met and they can provide you the current cost per night. This fee will be payable to the hotel. Proper paperwork must be provided to the hotel prior to check-in.