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Customer Ratings & Reviews
TripAdvisor Traveler Rating
3337 reviews-
Perfect stay
When we first got here we was greeted with a warm cookie which just started the trip of amazing. We asked to change rooms due to my mom unable to walk far they accommodate this. And I want to a massive thank you to belinda at breakfast she is so professional and attentive. She delt with some extreamly rude customer so well. So well done belinda
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A lovely stay in a clean, comfortable hotel with the most wonderful staff
My daughter and I regularly visit London and we stay at the Doubletree by London Hotel, London Victoria as we find our 2 double beds deluxe room is always very clean and has everything we need for a comfortable stay. These rooms have a walk in shower which is what we need. We also have breakfast and our evening meals there as our food allergies are carefully catered for so we can enjoy the meals without having to worry about the side effects. The chef is excellent, our meals are hot and absolutely delicious. There are Gluten Free options. Special thanks to Zubaio who has always given us wonderful service. All the staff on Reception, the Concierge desk, the Restaurant, the ladies who clean the rooms have been so friendly, welcoming and helpful so we have already booked and will return New Year's Eve and all throughout 2025. Our grateful thanks to ALL.
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Great time
Jaydeep is the best bartender I’ve ever met. I found my soulmate😊😊 very friendly and great drink!! Nice experience for the stay and the whole trip!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! I’m not drunk!!
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Best location and friendly service
This hotel has the best location, which allows you to get around via bus, train or subway. The staff are friendly. Especially the conceige, Fran who is very helpful and give us clear directions to each tourist spot. The room is clean We loved it.
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Great Hilton
It was an amazing experience and the food was awesome. Staff members were kind especially Oscar at the restaurant. The location was convenient and I’ll definitely stay in this hotel again if I’ve a chance to travel to London again. I’ll highly recommend the hotel.