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Customer Ratings & Reviews
TripAdvisor Traveler Rating
3336 reviews-
Great Hilton
It was an amazing experience and the food was awesome. Staff members were kind especially Oscar at the restaurant. The location was convenient and I’ll definitely stay in this hotel again if I’ve a chance to travel to London again. I’ll highly recommend the hotel.
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An Enjoyable Stay
The customer service, like the ambience of the Double Tree Hotel Victoria, is excellent. We enjoyed a comfortable, convenient room with a ninth-floor view. Sandhu, our housekeeper, enhanced our experience with personalized and affable attention. Each morning we had a generous, well-prepared breakfast. We are looking forward to our next stay.
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Great location-but need vending machines
Very nice, clean and safe hotel. Staff was pleasant and helpful. Only problem was they have no vending machines if you want a soda or bottled water at 2am! Great location across the street from Victoria Station. Would stay here again if in London
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Lovely place to stay in London
Loved the place. It’s central, clean, offers great breakfast, friendly staff, good size room and right behind Victoria station so it was a breeze getting from one place to the other. Plus the walking around is lovely with great places to eat and shop. Would definitely recommend for stay.
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Wonderful hotel AND staff
Wonderful experience with the staff, especially Daem (I’m probably spelling your name wrong. Sorry) and Fran. They were very patient and helpful with tips and advices on how to make our trip easier and more wonderful. The front desk staff were also very warm and accommodating with our requests. Check in and out went smoothly. Rooms were clean with some minor blemishes. Easily ignored. We partook of the buffet breakfast. It was delicious and filling. But I will say the food stayed mostly the same with minimal variety in our 8 days of stay. The staff there were also very friendly and constantly checked in on us while we were having breakfast. Most important of all was the location. The hotel is situated right across Victoria Station. I recommend buying the (unlimited) 7 days pass and downloading the “Tube Map” app and you can easily travel to most tourist spots in London. All in all, we had a great time.