Resort Details
- Alana Express
Located in the Doubletree by Hilton Alana Waikiki Beach lobby offering light snacks and beverages, available at any time.
- Trees Restaurant & Bar
Open daily for breakfast and dinner.
- Accessible facilities
- ATM/Cash machine†
- Baggage hold
- Car rental desk†
- Concierge desk
- Elevators
- Exercise gym
- Laundry/Valet service†
- Lounges/bars†
- Pool
- ATM/Cash machine†
- Baggage hold
- Car rental desk†
- Concierge desk
- Elevators
- Exercise gym
- Laundry/Valet service†
- Lounges/bars†
- Pool
- Restaurant†
- Room service†
- Safe deposit box†
- Smoke-free property
- Valet parking†
- Audiovisual Equipment†
- Business Center†
- Copier†
- Fax Machine†
- Meeting/Board Rooms†
- Printer†
- Please contact the hotel for additional information.
† Fees may apply
- Fitness center on-site
- Pool
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
2208 reviews
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Mar 05, 2026Family stay In Waikiki
Stayed here for 6 x nights as a family (1 x queen room, 2 x adjoining rooms for parents + kids). There seems to be a million hotels to choose from in Waikiki, however, this seemed to be the only one I could find that could offer adjoining rooms during our stay period. I've stayed at lot's of Doubletree Hilton and I think they're fine - I'm a Hilton Gold Member. We arrived a bit early and were told our rooms wouldn't be available 'till normal check-in time (3pm) - I think we got rooms about 2.30pm. They let us leave our luggage while we waited / went walking. I didn't get any real recognition as a Gold Member at check-in - not a problem for me, but Hilton always ask about that if I do a survey. Hilton Gold at this property does get you an $18USD credit per person per day hotel credit and some free Hilton Cookies - possibly every day if you ask nicely. NOTE - this credit is NOT available to use in the on-site Hiking Cafe. The hotel itself is not too flashy, but well located (for us) between the tourist strip and Ala Moana Mall. We were on floors 8 and 11 and both rooms had Ok views - but not like the big beachfront hotels of course - but then you're not paying as much either. Nice, spacious rooms with all the usual room amenities / features - I did like the bedside USB-C / Power units - great for bedside phones. The bed was softly firm and comfortable (for us). I'm not a fan of paying the money they charge for hotel breakfasts and there's several options a couple of minutes walk from the hotel for brekky. There's a bunch of Food trucks across the road as well. The pool area that the kids HAD to have was nice and uncrowded - however, there's no bar / food service at the pool and for this you have to got to the Lobby and order something from Trees Cafe (where hotel breakfast happens) - it doesn't open until 5.30pm after lunch service. Seems kind of weird that you can't easily get a drink by the pool...... Everything about this property is "fine", not memorable or amazing and perhaps this is more of a business hotel judging by the amount of function rooms for the size of the hotel. However, judging by the other prices I saw when planning, this hotel was still good value-for-money. Any hey....... you're in Hawaii, so can't complain too much.
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Feb 25, 2026Best customer service- ever
Hotel staff was amazing! Leilani at the front desk could serve as the role model for the entire Hilton organization.
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Feb 22, 2026
Great location
Nice hotel, clean and very friendly people. The valet was exceptional and provided ALOT of great recommendations of things to do around the island, traffic, etc. Great location and close to so many things. Only 2 blocks to the beach.
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Jan 30, 2026
Room was clean, nice, customer service was great.
My trip was amazing we got upgraded to a suit with an amazing balcony. The customer service throughout the entire hotel was amazing.
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Jan 29, 2026
Great customer service and location
I love the atmosphere, location, room, and customer service. The front desk Reynold really went above and beyond to assure we were happy with the room we booked and answered all of our questions throughout the day. Kristi was very accommodating through text to check in with us to make sure our problems were resolved. And the day we were checking out, Michelle was very kind and made sure we had everything we needed for our last few hours
- AdvisoryA minimum mandatory resort charge of $35 (plus tax) per room, per day, will be charged and collected by the hotel at check-in or check-out. This charge is subject to change without prior notice. The information published here is to give the client an estimate of additional fees that they may be responsible for but is not a guarantee of the final amount due. For a detailed description of what is included in the mandatory charge, please see hotel policies
- AdvisoryA minimum Valet Parking fee of $55 per room, per day, per vehicle will be charged and collected by the hotel at check-in or check-out. The fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for but not a guarantee of the final amount due.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy- Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy- Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy- This hotel cannot guarantee a spring-break-free environment.
General Information- Room taxes are included in vacation price.
Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel. The hotel is 100% non-smoking, no smoking rooms are available.Resort charge: A mandatory resort charge is charged to all guests at hotel check-in or check-out.