Resort Details
- Barefoot Pool BarEnjoy a white sandy beach as you sip on Tiki drinks and take in magical views.
- In-Room DiningEnjoy made-to-order meals in the privacy of your Resort hotel room.
- Kona Cafe
Savor American favorites for breakfast, lunch and dinner—prepared with hints of the South Seas.
Open to the tropical ambiance of the Great Ceremonial House, this casual café serves such breakfast delights as cinnamon and banana-stuffed Tonga Toast, a variety of savory egg dishes, and macadamia-pineapple pancakes.
Midday, satisfy your hunger with an Island Chicken sandwich, Kona surf and turf burger deluxe, grilled teriyaki steak with pineapple salsa, or other tasty entrees.
For dinner, feast on such delicacies as fresh fish, grilled lamb chops or oven-roasted Taal chicken—served amidst the relaxed atmosphere of this Polynesian restaurant.
Guests 21 years of age and up can enjoy fruity island cocktails, in addition to beers and wine.
Reservations are recommended and can be made up to 180 days prior to your visit.
- Kona Island
Come here for a pick-me-up of a quick snack and rejuvenating beverage with caffeine or without.
Kona Island restaurant is closed for refurbishments Aug 8, 2014 - Sep 30, 2014. During the closure, there are other on-site eateries for guests to enjoy, including Capt. Cook's and 'Ohana.
Disney’s Polynesian Resort is also conveniently connected by monorail, bus or water taxi to numerous Disney restaurants within the Magic Kingdom Resort area.Please note that restaurant closure dates are subject to change without prior notification.
- 'OhanaHang loose with Stitch and friends at breakfast and enjoy games, storytelling and a Hawaiian-style feast at dinner.
- Tambu LoungeAt this island-themed watering hole, find tropical drinks and Hawaiian-inspired appetizers to Tiki your fancy. Snack on honey-ginger chicken wings while downing a Backscratcher. Resort specialty cocktails and a full bar menu are served.
- 24-hour front desk
- Accessible facilities
- Accessible rooms
- ATM/Cash machine†
- Babysitting
- Baggage hold
- Bell staff/porter
- Bicycle rentals†
- Children welcome
- Complimentary wireless internet
- 24-hour front desk
- Complies with Local/State/Federal laws for disabled
- Accessible rooms
- ATM/Cash machine†
- Babysitting
- Baggage hold
- Bell staff/porter
- Bicycle rentals†
- Children welcome
- Complimentary wireless internet
- Concierge desk
- Elevators
- Game room
- Golf, Offsite†
- Housekeeping - daily
- Laundry/Valet service†
- Lounges/bars†
- Non-smoking rooms available
- Outdoor pool
- Parking†
- Playground
- Pool
- Restaurant†
- Room service†
- Safe deposit box
- Shopping mall†
- Tour/sightseeing desk
- Valet parking†
- Wakeup service
- Water sports
- Please contact the hotel for additional information.
† Fees may apply
- Bike rental †
- Children's poolThere is 1 children's pool on site.
- Direct access to a beach
- Hot tub2 Outdoor Hot Tubs
- Motorized Water Sports †Mikala Canoe Club Marina is located at the marina and offers watercraft rentals, including Sun Tracker pontoon boats, 17-foot Boston Whaler Montauk Boats and Sea Raycers by Sea Ray. In addition, there are various Specialty Cruises that can be reserved. (At Sammy Duvall's Watersports Centre in the nearby Disney's Contemporary Resort, water-skiing, wakeboarding and parasailing are offered.) Call 407-WDW-PLAY (939-0729) for additional information.
- Non-Motorized Water Sports †Water mice, canoes, 14-foot Dual Hull sailboats,
- Outdoor pool
There are 2 pools on site. The Lava Pool (one of two heated pools at Disney's Polynesian Resort) features a 40-foot high volcano as well as a waterfall and a 142-foot tubular waterslide. Nearby is a children's wet-play area. The beach end of the pool is zero-entry allowing direct wheelchair access into the pool.
The Oasis pool, also called the "quiet pool," is nestled amid a lush garden. This leisure pool offers a more tranquil swim for those looking to relax and unwind.
Relax on white-sand beaches, perfect for sunbathing and sandcastle-building. Lounge chairs, cabanas and hammocks also make this a great place for viewing the Electrical Water Pageant or the fireworks at Disney's Magic Kingdom theme park area.
- Golf †Golf Course located within 5 Miles of Property.
- On-site EntertainmentPolynesian Luau Dinner Show - The music and splendor of the South Seas are performed by authentic Islanders, including hula and fire dances. The dinner show takes place in a traditional Polynesian setting and features a delectable luau feast. Open daily for dinner. Reservations required.
- Disney's Animal Kingdom® Theme Park
- Disney's Hollywood Studios® Theme Park
- Epcot® Theme Park
- Magic Kingdom® Theme Park
- Other Local AttractionsDisney's Blizzard Beach Water Park
Disney's Typhoon Lagoon Water Park
Downtown Disney®
Disney's Wide World of Sports® Complex
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
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Privacy room check ruined my vacation. Terrible practice that Disney needs to revisit.
This is NOT a luxury property. The worst part is that I was barged in on with my child naked for the mandatory “room check.” I’m just an innocent mom and was treated like a criminal as the cleaning lady lied and said she was checking things for “maintenance.” She randomly looked on the balcony and turned on the water in a bathroom. All while my child was naked and scared. As she saw my child there naked and shaking, she smirked at me. This wasn’t maintenance but the abhorrent room check I read about on the internet. It felt like such an invasion of privacy and there’s no way this is a smart practice from a legal perspective. I even called Disney about this and was told that they only check rooms when there is a security concern. I guess mom giving her daughter a bath is a huge security concern for Disney. I mean who expects privacy at close to $2k a night for a suite? Not only do you NOT receive bottled water, robes, luxury bath products, nice towels or a soundproof room - you also might have hotel staff come in your room suddenly at any moment during the day!! Make sure you’re comfortable with this before staying here. There are numerous Reddit posts about hotel staff barging in while young kids are napping, people are naked (like my child!) etc. Some people claim this is normal, but NO it’s not. Both my spouse and I travel extensively and I’ve never heard of such a thing.
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Pros, curiosities, and a caution
Pros: The public spaces and rooms are extremely clean with such friendly, approachable, and knowledgeable staff. The room interiors are, of course, unique but also spacious. The food anywhere tastes very good. A big thank you for provisions for food allergy issues. Curiosities. A thousand dollar a night room does come with some expectations. I just couldn’t understand why housekeeping could not open the fresh trash liner and put them in the trash cans. I didn’t understand why there were no bathrobes. I grew tired of the dependence on my mobile phone for ordering food and opening my room door. I felt like I had to beg for straws and cup lids; although, the paper straws were adequate, but no one even offered me either one. Caution: The first day is a major adjustment. For us it was just finding food and using the mobile app. Yes, there were places available, but the wait time, the extremely crowded areas, and using the mobile phone to order is just not part of our daily routine. Additionally, all the food items available did not seem to be listed on the mobile phone.
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Buyer beware
Beautiful resort, great location. But as a Disney Travel Agent I would really struggle to recommend this hotel. Booked a weekend night here a few weeks ago. Dropped our luggage in the room, grabbed a dole whip, and headed to the parks. Arrived back at the room late and hit the pillow. We woke up the next morning to a broken shower (the handle fell off) toilet that wouldn't flush, and a tub that wouldn't drain the water stuck in it. Contacted front desk immediately and was told maintenance would come out. We wait an hour and no one showed up. Went back to the front desk and asked again what we could do; we needed a bathroom to get ready. Maintenance was no where to be found and we already gave up the first hour of our park reservations. Their advice? To use the public restroom. We arrived back at the room later to checkout and I'll spare you the rest of the drama. We went two days without a shower in the hot Florida sun with no alternative, no recourse, no apology, nothing. Instead, for $950 a night, if something goes wrong, you'll be escorted to use the public restroom. Here's a photo of my husband washing his hair in the sink. What a disaster.
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The worst experience of our 5 days in DisneyWorld
We booked breakfast with Stitch here for my daughter and it was the absolute worst part of our 5 days in Disney World. The food was inedible, it was totally over booked, the staff were run off their feet and it cost us an absolute fortune. Do not go!
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Our new favorite
LOVED the Polynesian! Magnificent grounds and decor, especially for Moana fans. We did our check-in onsite and were assigned connecting rooms (even though we hadn't requested them). We had 2 rooms on the third floor of the Rarotonga building, right near the lobby. This was very convenient for early morning (6:30 am) coffee at Kona Island and for the monorail and parking lot, while also being extremely quiet at night (after fireworks). We faced an internal courtyard and had balcony rooms. We could see the MK fireworks from our rooms! One of the rooms was ready early so we changed clothes and visited the Moana splash zone and pool area upon arrival. Loved it. I would absolutely choose the Polynesian again, even though it is costly and busy in the lobby. Housekeeping was excellent, the rooms were immaculate. One time we called down for a few more towels, and someone brought them up immediately. This was our 5th or 6th time at WDW over a span of 30 years and our favorite of all of the hotels so far.
- AdvisoryThe resorts are designated smoke free environments. Designated outdoor smoking locations are available.
- AdvisoryGuests dining at Walt Disney World's eateries and are in a group of 6 or more are required to pay a compulsory 18% gratuity charge. Gratuity percentage may change at anytime without prior notification.
- AdvisoryThis Disney hotel charges a per room, per day, per vehicle parking fee which will be charged and collected by the hotel at check-in or check-out. The fee is subject to change without prior notice. The information published here is to give the client an estimate of additional parking fees they may be responsible for but not a guarantee of the final amount due. For exact parking rates please contact hotel directly.
- Check In: 3:00 PM
- Check Out: 11:00 AM
- Minimum Check-In Age: 18
- General Policies:
Smoking Policy - All Disney owned and operated resort hotels are smoke-free environments. Smoking is permitted in designated outdoor smoking locations only.
Guest Names Policy - Walt Disney World reservations must be booked with the correct guest names. A complete name change to the lead name is considered a cancellation and will require a new reservation.
Deposit Requirements - A major credit card and photo I.D. is required upon check-in to cover phone or incidental charges.
Convention Policy - Guests attending a convention at the hotel may not use this package for their stay. If found attending a convention, guests may be charged directly by the hotel.
Room Taxes - Room taxes are included in the vacation price.
As to Disney artwork, logos and properties: ©Disney - Pet Policy : Pets Not Allowed