Resort Details
- Barefoot Pool BarEnjoy a white sandy beach as you sip on Tiki drinks and take in magical views.
- In-Room DiningEnjoy made-to-order meals in the privacy of your Resort hotel room.
- Kona Cafe
Savor American favorites for breakfast, lunch and dinner—prepared with hints of the South Seas.
Open to the tropical ambiance of the Great Ceremonial House, this casual café serves such breakfast delights as cinnamon and banana-stuffed Tonga Toast, a variety of savory egg dishes, and macadamia-pineapple pancakes.
Midday, satisfy your hunger with an Island Chicken sandwich, Kona surf and turf burger deluxe, grilled teriyaki steak with pineapple salsa, or other tasty entrees.
For dinner, feast on such delicacies as fresh fish, grilled lamb chops or oven-roasted Taal chicken—served amidst the relaxed atmosphere of this Polynesian restaurant.
Guests 21 years of age and up can enjoy fruity island cocktails, in addition to beers and wine.
Reservations are recommended and can be made up to 180 days prior to your visit.
- Kona Island
Come here for a pick-me-up of a quick snack and rejuvenating beverage with caffeine or without.
Kona Island restaurant is closed for refurbishments Aug 8, 2014 - Sep 30, 2014. During the closure, there are other on-site eateries for guests to enjoy, including Capt. Cook's and 'Ohana.
Disney’s Polynesian Resort is also conveniently connected by monorail, bus or water taxi to numerous Disney restaurants within the Magic Kingdom Resort area.Please note that restaurant closure dates are subject to change without prior notification.
- 'OhanaHang loose with Stitch and friends at breakfast and enjoy games, storytelling and a Hawaiian-style feast at dinner.
- Tambu LoungeAt this island-themed watering hole, find tropical drinks and Hawaiian-inspired appetizers to Tiki your fancy. Snack on honey-ginger chicken wings while downing a Backscratcher. Resort specialty cocktails and a full bar menu are served.
- 24-hour front desk
- Accessible facilities
- Accessible rooms
- ATM/Cash machine†
- Babysitting
- Baggage hold
- Bell staff/porter
- Bicycle rentals†
- Children welcome
- Complimentary wireless internet
- 24-hour front desk
- Complies with Local/State/Federal laws for disabled
- Accessible rooms
- ATM/Cash machine†
- Babysitting
- Baggage hold
- Bell staff/porter
- Bicycle rentals†
- Children welcome
- Complimentary wireless internet
- Concierge desk
- Elevators
- Game room
- Golf, Offsite†
- Housekeeping - daily
- Laundry/Valet service†
- Lounges/bars†
- Non-smoking rooms available
- Outdoor pool
- Parking†
- Playground
- Pool
- Restaurant†
- Room service†
- Safe deposit box
- Shopping mall†
- Tour/sightseeing desk
- Valet parking†
- Wakeup service
- Water sports
- Please contact the hotel for additional information.
† Fees may apply
- Bike rental †
- Children's poolThere is 1 children's pool on site.
- Direct access to a beach
- Hot tub2 Outdoor Hot Tubs
- Motorized Water Sports †Mikala Canoe Club Marina is located at the marina and offers watercraft rentals, including Sun Tracker pontoon boats, 17-foot Boston Whaler Montauk Boats and Sea Raycers by Sea Ray. In addition, there are various Specialty Cruises that can be reserved. (At Sammy Duvall's Watersports Centre in the nearby Disney's Contemporary Resort, water-skiing, wakeboarding and parasailing are offered.) Call 407-WDW-PLAY (939-0729) for additional information.
- Non-Motorized Water Sports †Water mice, canoes, 14-foot Dual Hull sailboats,
- Outdoor pool
There are 2 pools on site. The Lava Pool (one of two heated pools at Disney's Polynesian Resort) features a 40-foot high volcano as well as a waterfall and a 142-foot tubular waterslide. Nearby is a children's wet-play area. The beach end of the pool is zero-entry allowing direct wheelchair access into the pool.
The Oasis pool, also called the "quiet pool," is nestled amid a lush garden. This leisure pool offers a more tranquil swim for those looking to relax and unwind.
Relax on white-sand beaches, perfect for sunbathing and sandcastle-building. Lounge chairs, cabanas and hammocks also make this a great place for viewing the Electrical Water Pageant or the fireworks at Disney's Magic Kingdom theme park area.
- Golf †Golf Course located within 5 Miles of Property.
- On-site EntertainmentPolynesian Luau Dinner Show - The music and splendor of the South Seas are performed by authentic Islanders, including hula and fire dances. The dinner show takes place in a traditional Polynesian setting and features a delectable luau feast. Open daily for dinner. Reservations required.
- Disney's Animal Kingdom® Theme Park
- Disney's Hollywood Studios® Theme Park
- Epcot® Theme Park
- Magic Kingdom® Theme Park
- Other Local AttractionsDisney's Blizzard Beach Water Park
Disney's Typhoon Lagoon Water Park
Downtown Disney®
Disney's Wide World of Sports® Complex
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
4131 reviews
-
Apr 20, 2026Room not ready for over an hour after check in
I’d love to be able to give this hotel a great review but we haven’t been able to check in yet. It’s now 4:22pm and check-in should have been at 3pm. However, we’re still hanging out in the lobby where my daughter is asleep on a couch. Why? Our room isn’t ready. We’re told “they’re just finishing up.” They told us that half an hour ago. This is unacceptable.
-
Apr 17, 2026You can do better.
After leaving for a Disney park in the early morning we returned to an uncleaned room at 3:45. I was told that they hadn't gotten to our room yet but planned to do so before 6PM . Really? After a long day in the Orlando heat you get back to your room in the latter half of the afternoon and you're told you'll need to leave it again within the next 1-2 hours so they can clean it? This is what paying almost $1,000 a day gets you?? Never staying inside the park again. What kind of Mickey Mouse operation is this?
-
Apr 11, 2026
Not a deluxe resort experience
Our recent stay has been very disappointing. Our room was not ready until almost 5:00pm on check in day. When we went to the front desk we were barely greeted and I had to ask for a flower necklace for my daughter at check in. Bell service was terrible. We waited close to an hour and a half to have one item brought to our room. I had to call twice this completely messed up our evening plans and reservations. When we called bell service on check out date we asked for a cart since we had many items and our locker to transfer to a different hotel. Bell service came to our room without the requested cart and let us know they would have to make two trips now, once again causing our plans to be delayed. The room is dated and smelled like a sewer. The smell was so bad I had to buy a candle and constantly open the slider door. The same smell was also outside near where they were doing construction to the building which was also pretty loud. I would not recommend staying here, it is very dated and dirty. Customer service was also lacking.
-
Apr 05, 2026The #1 Disney World Resort Choice
The Polynesian is Disney’s absolute best resort! Everything from the scent of the islands you smell immediately as you walk in to the Dole Whips available whenever you want. The rooms were decorated very nicely with tropical decor and Polynesian elements. Unfortunately, it was a little hard to sleep due to sound coming from outside the room with people walking in the Fiji building. Monorail access was highly convenient and made for quick transportation. Ohana is good, and the overall atmosphere of the resort is incredible. The pools were nice and the activities offered were fun as well.
-
Apr 04, 2026Our stuff was “lost” and never found
Staying at a Disney Resort I expect top notch service from start to finish. We had all of that until the very end. In the rush of checking out with our three year old toddler, we left her two bedtime books in the room. We immediately realized after arriving at our air bnb that same evening after checking out, and my husband called and they said lost and found items go to the cleaning service main house and are dispatched two to three days. We filed the claim. Waited and waited. We were in Orlando another week and nothing. They later emailed and said they couldn’t find the “lost” item. We are disappointed that our item was “lost”. We are talking about two books for CHILDREN. It is not about the value of the books of course but about the misplacement and customer service we received for a place made for CHILDREN. Bummer
- Check In: 3:00 PM
- Check Out: 11:00 AM
- Minimum Check-In Age: 18
- General Policies:
Smoking Policy - All Disney owned and operated resort hotels are smoke-free environments. Smoking is permitted in designated outdoor smoking locations only.
Guest Names Policy - Walt Disney World reservations must be booked with the correct guest names. A complete name change to the lead name is considered a cancellation and will require a new reservation.
Deposit Requirements - A major credit card and photo I.D. is required upon check-in to cover phone or incidental charges.
Convention Policy - Guests attending a convention at the hotel may not use this package for their stay. If found attending a convention, guests may be charged directly by the hotel.
Room Taxes - Room taxes are included in the vacation price.
As to Disney artwork, logos and properties: ©Disney - Pet Policy : Pets Not Allowed