Resort Details
- Barefoot Pool BarEnjoy a white sandy beach as you sip on Tiki drinks and take in magical views.
- In-Room DiningEnjoy made-to-order meals in the privacy of your Resort hotel room.
- Kona Cafe
Savor American favorites for breakfast, lunch and dinner—prepared with hints of the South Seas.
Open to the tropical ambiance of the Great Ceremonial House, this casual café serves such breakfast delights as cinnamon and banana-stuffed Tonga Toast, a variety of savory egg dishes, and macadamia-pineapple pancakes.
Midday, satisfy your hunger with an Island Chicken sandwich, Kona surf and turf burger deluxe, grilled teriyaki steak with pineapple salsa, or other tasty entrees.
For dinner, feast on such delicacies as fresh fish, grilled lamb chops or oven-roasted Taal chicken—served amidst the relaxed atmosphere of this Polynesian restaurant.
Guests 21 years of age and up can enjoy fruity island cocktails, in addition to beers and wine.
Reservations are recommended and can be made up to 180 days prior to your visit.
- Kona Island
Come here for a pick-me-up of a quick snack and rejuvenating beverage with caffeine or without.
Kona Island restaurant is closed for refurbishments Aug 8, 2014 - Sep 30, 2014. During the closure, there are other on-site eateries for guests to enjoy, including Capt. Cook's and 'Ohana.
Disney’s Polynesian Resort is also conveniently connected by monorail, bus or water taxi to numerous Disney restaurants within the Magic Kingdom Resort area.Please note that restaurant closure dates are subject to change without prior notification.
- 'OhanaHang loose with Stitch and friends at breakfast and enjoy games, storytelling and a Hawaiian-style feast at dinner.
- Tambu LoungeAt this island-themed watering hole, find tropical drinks and Hawaiian-inspired appetizers to Tiki your fancy. Snack on honey-ginger chicken wings while downing a Backscratcher. Resort specialty cocktails and a full bar menu are served.
- 24-hour front desk
- Accessible facilities
- Accessible rooms
- ATM/Cash machine†
- Babysitting
- Baggage hold
- Bell staff/porter
- Bicycle rentals†
- Children welcome
- Complimentary wireless internet
- 24-hour front desk
- Complies with Local/State/Federal laws for disabled
- Accessible rooms
- ATM/Cash machine†
- Babysitting
- Baggage hold
- Bell staff/porter
- Bicycle rentals†
- Children welcome
- Complimentary wireless internet
- Concierge desk
- Elevators
- Game room
- Golf, Offsite†
- Housekeeping - daily
- Laundry/Valet service†
- Lounges/bars†
- Non-smoking rooms available
- Outdoor pool
- Parking†
- Playground
- Pool
- Restaurant†
- Room service†
- Safe deposit box
- Shopping mall†
- Tour/sightseeing desk
- Valet parking†
- Wakeup service
- Water sports
- Please contact the hotel for additional information.
† Fees may apply
- Bike rental †
- Children's poolThere is 1 children's pool on site.
- Direct access to a beach
- Hot tub2 Outdoor Hot Tubs
- Motorized Water Sports †Mikala Canoe Club Marina is located at the marina and offers watercraft rentals, including Sun Tracker pontoon boats, 17-foot Boston Whaler Montauk Boats and Sea Raycers by Sea Ray. In addition, there are various Specialty Cruises that can be reserved. (At Sammy Duvall's Watersports Centre in the nearby Disney's Contemporary Resort, water-skiing, wakeboarding and parasailing are offered.) Call 407-WDW-PLAY (939-0729) for additional information.
- Non-Motorized Water Sports †Water mice, canoes, 14-foot Dual Hull sailboats,
- Outdoor pool
There are 2 pools on site. The Lava Pool (one of two heated pools at Disney's Polynesian Resort) features a 40-foot high volcano as well as a waterfall and a 142-foot tubular waterslide. Nearby is a children's wet-play area. The beach end of the pool is zero-entry allowing direct wheelchair access into the pool.
The Oasis pool, also called the "quiet pool," is nestled amid a lush garden. This leisure pool offers a more tranquil swim for those looking to relax and unwind.
Relax on white-sand beaches, perfect for sunbathing and sandcastle-building. Lounge chairs, cabanas and hammocks also make this a great place for viewing the Electrical Water Pageant or the fireworks at Disney's Magic Kingdom theme park area.
- Golf †Golf Course located within 5 Miles of Property.
- On-site EntertainmentPolynesian Luau Dinner Show - The music and splendor of the South Seas are performed by authentic Islanders, including hula and fire dances. The dinner show takes place in a traditional Polynesian setting and features a delectable luau feast. Open daily for dinner. Reservations required.
- Disney's Animal Kingdom® Theme Park
- Disney's Hollywood Studios® Theme Park
- Epcot® Theme Park
- Magic Kingdom® Theme Park
- Other Local AttractionsDisney's Blizzard Beach Water Park
Disney's Typhoon Lagoon Water Park
Downtown Disney®
Disney's Wide World of Sports® Complex
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
4121 reviews
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Feb 26, 2026Worst Food Experience Ever
Worst food service I've ever experienced. We stayed for 5 nights and the view of fireworks is great, pool / hot tub is nice, the little hang out spots in the Towers are cool, etc., but the food is HORRIBLE. We had a meal plan so often ordered breakfast or dinner from Captain Cook and they never once got the order right. Once we ordered a mac and cheese for one of my kids, but they forgot it. Once we ordered a chocolate croissant for one kid, they forgot. Once we ordered dinner and after 45 minutes of the app still saying "preparing your order" I came in and found it sitting on the shelf cold and then two hours later while in my room I got a notice that it was ready for pick up. Once I ordered Hawaiian pizza for my daughter, they gave us pepperoni. Over and over again ridiculously simple mistakes on what is already not great food. Super annoying. There is only one option for "snacks" or "quick meals" on site, so we were stuck with the worst restaurant on the planet. We also paid a lot of money for a reusable cup, but the soda machines were always out of sugar drinks and often out of other drinks. My kids were excited about unlimited Fanta options, but they were NEVER able to get a Fanta because the machines were always out of syrup and only offering the diet options (until those were out two and you could only get water from the fancy machines). Our other complaint was with the bedding - they only offer a super thin blanket (a sheet and thicker sheet) for each bed. My younger daughter was literally crying asking why she couldn't have a blanket. We had to set the AC up super warm to keep the kids from crying, but then the adults couldn't really sleep and woke up sweaty every morning.
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Feb 12, 2026Amazing customer service and support
Everyone was great for the whole stay (5 days) but specifically Richard was amazing at the front desk—my 2 year old son fell and hit his head and was throwing up; I was freaked out and asked where the closest ER is—he called the taxi, gave them a voucher, arranged my drop off and pick up, and even checked in to see how we were doing. This was at 1am! He did everything quickly, professionally, with care, and efficiently. Couldn’t be more thankful. My son is thankfully fine!
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Jan 17, 2026Nice, but Riviera was nicer
we stayed at both the Polynesian and the Riviera. other than the location, preferred the Riviera. staff was much friendlier. preferred the bed and shower at the Riviera. Polynesian is very nice, but not as nice
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Jan 02, 2026
Best trip!
This was the best trip! We stayed in the club level and this could not have been smarter. Loved all of the options available!
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Dec 23, 2025Mandatory room inspections ruin a stay here
I disliked staying here due to the mandatory Disney room inspections. Disney fans will argue this is normal, but it’s not. I’ve stayed in hotels all over the world and never had a hotel worker barge in on me for a “room inspection.” It’s highly inappropriate to have cleaning ladies inspecting rooms to look for what I assume is criminal activity or weapons. Given the high cost of the Polynesian, I’ll stay at the Four Seasons next time so I don’t have anyone coming into my room while my child is showering or is napping to look in our closets and behind the drapes. It was creepy and is security theatre. Everyone who plans to stay at a Disney property needs to be made aware of this bizarre practice.
- Check In: 3:00 PM
- Check Out: 11:00 AM
- Minimum Check-In Age: 18
- General Policies:
Smoking Policy - All Disney owned and operated resort hotels are smoke-free environments. Smoking is permitted in designated outdoor smoking locations only.
Guest Names Policy - Walt Disney World reservations must be booked with the correct guest names. A complete name change to the lead name is considered a cancellation and will require a new reservation.
Deposit Requirements - A major credit card and photo I.D. is required upon check-in to cover phone or incidental charges.
Convention Policy - Guests attending a convention at the hotel may not use this package for their stay. If found attending a convention, guests may be charged directly by the hotel.
Room Taxes - Room taxes are included in the vacation price.
As to Disney artwork, logos and properties: ©Disney - Pet Policy : Pets Not Allowed