Resort Details
- Bourbon House BarSip on hand-crafted cocktails and craft beer as you chat with colleagues after meetings or relax after having explored New Orleans at our hotel's bar and lounge. Pair your favorite drinks with delectable appetizers, crisp salads, or savory sandwiches. The
- Dickie Brennan’s Bourbon HouseBourbon House offers an authentic New Orleans dining experience in our hotel lobby. An impressive selection of over 150 bourbons and American whiskeys perfectly complements our Creole specialties, local seafood, and famed oysters. Relish a juicy ribeye st
- Kilwin’sTreat yourself at Kilwin's to handcrafted sweets, house made fudge, and ice cream served in fresh waffle cones. Located just off the lobby, it's the perfect stop for something indulgent as you explore the flavors and energy of the French Quarter.
- Acme Oyster HouseA New Orleans institution since 1910, Acme Oyster House is famous for its lively atmosphere, fresh Gulf oysters, and classic Cajun Creole fare. Guests flock here for raw oysters shucked to order, chargrilled oysters sizzling with butter and cheese, and po
- Doris MetropolitanDoris Metropolitan brings modern flair to the classic steakhouse experience in the heart of the French Quarter. Known for its dry aged prime cuts, inventive vegetable dishes, and refined Middle Eastern inspired sides, Doris combines culinary artistry with
- Jewel of the SouthTucked away in a Creole cottage in the French Quarter, Jewel of the South is both a sophisticated cocktail bar and a refined dining destination. Known for award winning cocktails like their famous Brandy Crusta and a menu featuring seasonal small plates,
- Palm and PinePalm and Pine celebrates the bold, flavorful connections between New Orleans, the American South, and the south of that, drawing on influences from Mexico, Central America, and the Caribbean. The restaurant offers inventive plates, a vibrant cocktail prog
- Accessible facilities
- ATM/Cash machine
- Bell staff/porter
- Car rental desk,Offsite
- Casino,Offsite
- Cocktail lounge
- Concierge desk
- Florist,Offsite
- Golf,Offsite
- Grocery shopping service available,Offsite
- Americans with Disabilities Act (ADA) compliance
Service dogs allowed - ATM/Cash machine
- Bell staff/porter
- Car rental desk, Offsite
- Casino, Offsite
- Cocktail lounge
- Concierge desk
- Florist, Offsite
- Golf, Offsite
- Grocery shopping service available, Offsite
- Housekeeping - daily
- Interior corridors
- Late check-out available
- Lounges/bars
- Meeting rooms†
- On-Site parking
- Outdoor pool
- Parking
- Public area air conditioned
- Restaurant
- Room service
- Shoe shine stand, Offsite
- Shops and commercial services, Offsite
- Sundry/Convenience store, Offsite
- Tennis court, Offsite
- Tour/sightseeing desk
- Valet parking†
- Wireless internet connection in public areas
- Business Center
- Copier
- Fax Machine
- On-Site Business Center
- Printer
- Wireless Connectivity
† Fees may apply
- Children's program †New Orleans Children Museum approximately 1 1/2 miles from hotel, Insectarium + Aquarium of the Americas and IMAX theatre a few blocks away. Audubon Zoo at end of St. Charles streetcar line that is outside our front doors.
- Fitness center on-site
- Outdoor pool
- New Orleans Ernest N. Morial Convention
- Attraction
- Attraction
- Port of New OrleansA crucial economic engine for the Gulf Coast and the United States, the Port of New Orleans is a major international shipping hub. Strategically located at the mouth of the Mississippi River, it handles millions of tons of cargo annually, connecting globa
- Audubon AquariumDiscover marine wonders at the Audubon Aquarium, featuring diverse aquatic life from the Gulf Coast and beyond. Explore interactive exhibits, walk-through tunnels, and exotic marine habitats. Perfect for families and ocean enthusiasts, just minutes from o
- Jackson SquareFramed by historic buildings and street performers, Jackson Square is one of New Orleans’ most photographed—and most loved—gathering spots. Just blocks from the hotel, this open-air landmark features art vendors, live music, and a front-facing view of the
- Mardi Gras WorldGet behind the scenes of New Orleans’ most iconic celebration at Mardi Gras World. Tour massive warehouses filled with dazzling floats, ornate costumes, and towering props. Watch artists bring next year’s parades to life in real time. It’s a colorful, fam
- New Orleans StreetcarHop aboard one of the city’s iconic streetcars for a scenic ride through New Orleans history. The Canal Street line runs just outside our hotel, offering easy access to the Garden District, City Park, and more. It’s one of the easiest and most charming wa
- Café Du MondeIndulge in a true New Orleans tradition at Café Du Monde, where the aroma of freshly brewed coffee and powdered sugar fills the air. Famous for its iconic beignets, this historic French Quarter café offers a simple yet unforgettable treat. Pair the fluffy
- The National WWII MuseumLess than a 10-minute drive from our hotel, the National WWII Museum offers an immersive journey through history, honoring the courage and sacrifices of the Greatest Generation. Explore interactive exhibits, authentic artifacts, and personal stories that
- Preservation HallPreservation Hall isn’t just a venue, it’s a living part of New Orleans jazz history. Located just a short stroll from the hotel, this intimate space brings the sounds of traditional jazz to life with nightly performances by local legends. There are no fr
- Bourbon StreetStep outside and right into the pulse of New Orleans. Bourbon Street buzzes with jazz pouring from open doors, bold Creole flavors wafting from cafés, and an electric nightlife that never sleeps. Whether you're exploring historic bars, catching a parade,
- TPCTPC Louisiana is an 18-hole golf course in the southern United States, located in Avondale, Louisiana. Opened eighteen years ago and was designed by renowned golf course architect Pete Dye in consultation with PGA Tour professionals.
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
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Mar 01, 2026
The hotel stay
I am disappointed to say that my stay was subpar. Upon arrival, I found my first room's door wide open, requiring me to return to the front desk to request a change. Unfortunately, the new room had damaged curtains that allowed outsiders to see into other rooms, necessitating a makeshift solution to maintain privacy. Additionally, the noise level was excessive, akin to an apartment complex. The air conditioner was extremely loud, and while maintenance visited, the only solution offered was to lower the temperature, which made the room uncomfortably cold. Furthermore, the refrigerator emitted a strong, unpleasant odor reminiscent of a dead rat. Given these issues, I would not recommend staying on the Alexa side, as it appears to cater to party-goers rather than those seeking peace. Thanks to Mr Eric the bellman for getting my luggage!! Very nice as well as the two young men’s who came up to check the air!
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Feb 28, 2026
Nice Experience
Staff at the hotel were extremely helpful in ensuring a nice overall experience. Byron Cerré, Director of Operations, was readily available to handle anything logistical related to our conference this past week. Thank you to all!
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Feb 27, 2026
Bryon
Byron is the best!! Ensured a super smooth check in. Top notch service
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Feb 27, 2026
Byron is the man
Byron was amazing really helped me out
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Feb 27, 2026
Making Mardi Gras Special
I took my daughter to Mardi Gras for her birthday and was blown away by the hospitality at this property. Mardi Gras was in full swing and the people at the desk and housekeeping were extraordinary. They handled to stress and hustle like professionals. If you are looking for a very nice hotel in the heart of everything, this is a place for you.
- AdvisoryA minimum Valet Parking fee of $49.00 (plus tax) per room, per night, per vehicle will be charged and collected by the hotel at check-in or check-out. The fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for but not a guarantee of the final amount due
- Check In: 4:00 PM
- Check Out: 11:00 AM
- Kids Stay Free Policy : Maximum number of children per paid adult: 0Maximum child age: 19
- Pet Policy : Our hotel allows service animals only within the property.