Resort Details
- 430 Lounge Bar430 Lounge Bar is the center of our grand lobby for many reasons. Boasting a city chic appearance with enticing cocktails and a fabulous happy hour starting at 4:30PM. Our newly renovated, sleek Lounge area seats small and large parties or you can cozy up
- PerlaA sophisticated and unique space found in the grand lobby of Crowne Plaza La Concha offers a relaxing way to start your day in Key West. Serving wholesome, freshly prepared breakfast items.
- Accessible facilities
- Airline desk
- Beauty shop/salon,Offsite
- Bell staff/porter
- Car rental desk,Offsite
- Cocktail lounge
- Concierge desk
- Dry cleaning
- Florist,Offsite
- Free parking
- Accessible parking
Americans with Disabilities Act (ADA) compliance
Service dogs allowed - Airline desk
- Beauty shop/salon, Offsite
- Bell staff/porter
- Car rental desk, Offsite
- Cocktail lounge
- Concierge desk
- Dry cleaning
- Florist, Offsite
- Free parking
- Housekeeping - daily
- Housekeeping - weekly
- Interior corridors
- Late check-out available
- Lounges/bars
- Meeting rooms†
- On-Site parking†
- Outdoor pool
- Parking†
- Restaurant
- Safe deposit box
- Storage space
- Tour/sightseeing desk
- Wireless internet connection in public areas
- Wireless Connectivity
† Fees may apply
- Children's program †Key West can be a great family vacation along with the beaches and water activities offered, there are also numerous historic and fun museums to explore. Don't miss the Key West aquarium where children can view sand sharks up close with their touch tank!
- Fitness center on-site
- Outdoor pool
- Attraction
- Fort Zachary Taylor State ParkA beautiful beach at the southern end of the park provides opportunities for picnicking, swimming, snorkeling, and fishing. Visitors can also enjoy a short nature trail and bicycling within the park. A refreshment stand at the beach offers snacks, cold be
- Duval Street!Duval Street is the heart of downtown Key West's commercial area. This is the center of the island's bar, restaurant, hotel and tourism industry, though there are hotels spread throughout Key West. Key attractions for many visitors on Duval Street includ
- Old Towne Trolley/Conch Tour TrainExplore the attractions, scenic beaches and unique island flavor of Key West on the 90-minute Old Town Trolley tour covering over 100 points of interest. Tour at your own pace and get off at convenient stops to shop, dine or sightsee. Sit back while ocal
- Ghost ToursKey West ghost tours take you through the historic streets and eerie alleys of the island, sharing chilling tales of restless spirits, haunted mansions, and paranormal encounters. As you explore old cemeteries, former military forts, and haunted hotels, y
- AquariumKey West’s first attraction, the Key West Aquarium is one of the most unique aquariums in the world, showcasing the planet’s most intriguing and exotic sea creatures and marine life indigenous to the Florida Keys. Discover the undersea world and the spect
- Mel Fisher's Maritime MuseumLocated in downtown Key West, the Mel Fisher Museum highlights the rich maritime history of Key West and the New World through exhibits, artifacts, treasures and educational programs. Museum exhibits include the fabled treasures of Spanish galleon Atocha
- Dry TortugasNamed for the high number of turtles (Tortugas) that were once found in the area, the Dry Tortugas National Park is home to many types of marine wildlife - both above and below the water! Today, there aren’t as many turtles as there once were, but lucky v
- Mallory SquareThe center of Key West's historic waterfront, Mallory Squaresm stages the famous Key West sunset celebration.
- Bahia Honda State ParkThis 500-acre park boasts some of the most pristine beaches in Florida, with sugary white sands and clear, inviting waters ideal for swimming, snorkeling, and kayaking. Its diverse ecosystems, including lush coastal hammocks and vibrant coral reefs, offer
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
116 reviews
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Dec 13, 2025Thanksgiving in Key West!
Everything was first class! We stayed 5 nights over Thanksgiving and everything was outstanding, from check in to check out. The service from the staff was awesome...special shout-out to bellman, Dima! Dima was wonderful. My wife is handicapped, and anytime he saw us in the lobby or going out somewhere, he always asked if there was something we needed. Great service, we'll be back! Thanks Dima!
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Dec 10, 2025Needs more renovations and attention to detail!
I recommended this hotel to our son who was visiting us while in KW. Never again!! Lobby is beautiful and reception area is lively and very entertaining. Move upstairs to the nightly expense of a Duval balcony room #249 ✅The French doors opening to balcony are so warped you can barely force them open. ✅Patio table was dirty with past sticky drink rings ✅The room was not properly cleaned ✅Floors were not cleaned, black feet while barefoot ✅A/C condensation that drips on floor, so had to place a towel down every day ✅Refrigerator had a pool of water in the bottom Need I say more? Too many other hotels in Old Town that stand up to par for the same price or cheaper. He was visiting for 3 days, so just dealt with the room conditions rather than complain. Why be moved to another room that has the same conditions. I asked the front desk upon check in if the A/C conditions had been addressed with the renovations and the reply was do you want me to be honest or lie? Shame on Marriott!
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Dec 07, 2025Great location, rooms need refreshing.
The hotel is in a perfect location on Duval Street, so you are close to the action, everything is within walking distance. It looks as though the public areas have been recently refurbished, but the rooms are in need of some TLC, as is the elevator which is painfully slow. The room I was initially assigned should not be rented out to guests. There is some kind of major AC unit above the room that creates so much noise it would be impossible to sleep. Shameful that they try and put people there. The pool area is ok, but food service doesn’t start until noon. Overall, the staff are very friendly and helpful, but I think there are better cheaper options available. The redeeming point for the hotel is its location, but for the price, I would not stay here again.
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Dec 05, 2025
Very nice hotel and special mention to Mila our waiter
Very nice hotel close to the center and amazing breakfast - special mention to our waiter Mila who made us really enjoy every morning with her kindness!! Thank you Mila for making our stay better!
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Dec 03, 2025
Best location with helpful and friendly staff
Dima at the door was really nice friendly and super helpful! We enjoyed our stay as a family of 9. We will definitely come back to stay here.
- AdvisoryThe following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Resort fee: 30.00 (Plus TAX) per room, per night Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
- AdvisoryThe following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Destination fee: $30.00 per room, per night Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
- Check In: 4:00 PM
- Check Out: 11:00 AM
- Kids Stay Free Policy : Maximum number of children per paid adult: 0Maximum child age: 19
- Pet Policy : Pets are not allowed in the hotel. Per Florida Statute, Service Animals are permitted. A Service Animal must remain with the Owner at all time. "Emotional Support" animals do not qualify under Florida statute as a Service Animal and are not permitted.