Resort Details
- Bellavista Cafeteria
International buffet. Open for breakfast, lunch and dinner. Dress Code: Resort Casual
- Los Gallos
A la carte authentic Mexican cuisine. Open for dinner. Dress Code: Resort Casual
- ParadiseA la carte Mediterranean cuisine. Open for dinner. Reservations required. Dress code: Resort Elegant
- SalvadorsA la carte Gourmet Cuisine. Open for dinner. Dress Code: Resort Elegant.
- The BreezeThis restaurant and full service bar has a privileged location overlooking the beach. Don't miss the chance to try our delicatessen style food and delicious sushi.
- The GrillGrill and snacks area by the pool offers a selection of delicious salads, traditional Mexican tacos, hamburgers, pizza and grilled beef or chicken
- The Pool BarOffering a wide variety of cocktails, wine & beer.
- The PubMain bar offering assorted domestic and a selection of imported premium brands
- 24-hour front desk
- 24-hour room service†
- Accessible facilities
- ATM/Cash machine†
- Baggage hold
- Bell staff/porter
- Business center†
- Children not allowed
- Concierge desk
- Elevators
- 24-hour front desk
- 24-hour room service†
- Complies with Local/State/Federal laws for disabled
- ATM/Cash machine†
- Baggage hold
- Bell staff/porter
- Business center†
- Children not allowed
- Concierge desk
- Elevators
- Exercise gym
- Free parking
- Gift/News stand†
- Golf, Offsite†
- Housekeeping - daily
- Internet services†
- Laundry/Valet service†
- Lounges/bars†
- Meal Plan Type: All Inclusive
- Non-smoking rooms available
- Outdoor pool
- Pool
- Restaurant†
- Safe deposit box
- Spa†
- Tennis court
- Tour/sightseeing desk
- Water sports†
- Internet Access†
- Weddings are celebrated on the beach or any other area at the hotel. For Packages pricing or more information contact Public Relations at the Hotel.
† Fees may apply
- Direct access to a beach
- Fitness center on-site
- Hot tub1 Outdoor Hot Tub
- Motorized Water Sports †Parasailing
Water Skiing
Banana boat rides, this is a third party company located on the beach. - Non-Motorized Water Sports
- Outdoor pool
- Pool
- Spa †
- Tennis court
- Volleyball
- Golf †Golf Course located within 5 Miles of Property.
- On-site EntertainmentMusical & dance Shows
Contests & Games
- Puerto Vallarta downtown
- Jungle Tours
- Swim with Dolphins
- Other Local AttractionsBoat cruises to local fishing villages ($)
ATV tours ($)
horse back riding tours ($)
City tours ($)
Fishing tours ($)
prices with TMTC local groundhandler at the hotel or at the travel agency booth located at the lobby.
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
9118 reviews
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Mar 07, 2026Highly recommend!
It was an amazing show! Mar is veey friendly and informative! Highly recommend!
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Mar 07, 2026
We love this place. This is our 8th time back at this resort. We'll be back.
Great as always . Paola is very sweet and a good dancer.
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Mar 05, 2026Feb 18-28 stay
Terrible check in..couldn't find our reservations..didn't have 2 ocean view rooms which we had pd for..one of us ended up with a view of storage..we're moved to ocean view rooms the next day. No safes..took 4 days of asking several times a day for one room..but didn't fit in closet shelf..he put it on chair in closet..not secure at all. ..never did get for other after 10 days. Didn't like dinner reservations system never did get a reservation till day 10..buffet got dull..overall had a nice vacation
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Mar 02, 2026
Consistent - Many Visits, Always a Great Time!
We've been to this resort a number of times over the years. I'm the first to admit, this is not a 5 star resort as it relates to some of what you may get at larger resorts. What it lacks is made up by the staff and the overall environment of friendly people at the resort, this has never changed since we started going in 2013 to this resort! I'm rating it a 4 based on experience. And here's why: Check in: I had contacted the resort many times over the months leading up to arrival asking for a king room. I never received a response at all; when I got to the resort, of course they had us booked in a double queen room, disappointing. However, there was a front desk manager that came out to talk to me and was incredibly kind and considerate. They acknowledged not responding and apologized, but also let me know we'd be on a list to change rooms the next day. The next day came and they didn't have a room, they again asked us to come back the following day. We elected just to stay in our room and pushed the beds together. I don't fault the resort or staff for this, but wish there was an easier way to get a hold of the front desk and have them respond. Room: Same type of room we've had over the years, it was a room with ocean view, the older part of the resort, but clean and as expected. Food: The food is good, but repetitive at the buffet. We used the a la carte restaurants a number of times and the experience and food was always excellent. If you're looking for a 5 start food experience, this isn't it, but thats not a negative, in fact, its positive as you know you'll be fed and have some good food at restaurants along the way. Pools: We love them both, the rooftop and the main lower pool both had different vibes and we alternated , sometimes several times per day. Yes, finding a lounger was complicated if you weren't reserving them in the morning. The pool and people have always been excellent, even if the lower pool is a bit dated, the rooftop is newer. Check Out: Same excellent experience, nothing but positive to report. The Cons: This resort still packs locals into the resort starting fridays and have them check out on sunday. Those locals are just there to party hard for 2 days, and the upper pool is usually over run by loud locals. We didn't encounter any issues with these partiers, most were a lot of fun, but the vibe changes over the weekend with these short stay folks. And yes, it could use some updates, there was only 1 elevator running the entire time we were there, but its a common issue and its not the first time. you just need to wait longer to get on an elevator during busy times. I felt bad for the staff and housekeeping/maintenance as they had to wait a long time to get on when the elevator was full. We will be back in April, we love the resort because we know what we can expect. I just wish there was someone to talk to about room assignment requests.....
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Mar 01, 2026
Amazing fun time
Daniella at the pool was amazing and so fun to be around :)
- AdvisoryIt is our policy that all guests under the age of 20 years old, must be accompanied by a guest 21 or older who must either share the same room or be in a nearby room.
- AdvisoryThe Registered Guest is responsible for payments on incidentals per room and must be an adult of at least 18 years of age. Likewise, it is responsible for any and all damage caused to the room.
- AdvisoryThe following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Environmental Sanitation Fee: $4 (Plus Taxes) per night. Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- Minimum Guest Age: 18
- General Policies:
Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.Transfer Policy:
A price may display when children stay free, if your vacation includes transfer to your hotel.General Information:
Room taxes and service fee are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
- Pet Policy : Pets Not Allowed