Resort Details
- Bellavista Cafeteria
International buffet. Open for breakfast, lunch and dinner. Dress Code: Resort Casual
- Los Gallos
A la carte authentic Mexican cuisine. Open for dinner. Dress Code: Resort Casual
- ParadiseA la carte Mediterranean cuisine. Open for dinner. Reservations required. Dress code: Resort Elegant
- SalvadorsA la carte Gourmet Cuisine. Open for dinner. Dress Code: Resort Elegant.
- The BreezeThis restaurant and full service bar has a privileged location overlooking the beach. Don't miss the chance to try our delicatessen style food and delicious sushi.
- The GrillGrill and snacks area by the pool offers a selection of delicious salads, traditional Mexican tacos, hamburgers, pizza and grilled beef or chicken
- The Pool BarOffering a wide variety of cocktails, wine & beer.
- The PubMain bar offering assorted domestic and a selection of imported premium brands
- 24-hour front desk
- 24-hour room service†
- Accessible facilities
- ATM/Cash machine†
- Baggage hold
- Bell staff/porter
- Business center†
- Children not allowed
- Concierge desk
- Elevators
- 24-hour front desk
- 24-hour room service†
- Complies with Local/State/Federal laws for disabled
- ATM/Cash machine†
- Baggage hold
- Bell staff/porter
- Business center†
- Children not allowed
- Concierge desk
- Elevators
- Exercise gym
- Free parking
- Gift/News stand†
- Golf, Offsite†
- Housekeeping - daily
- Internet services†
- Laundry/Valet service†
- Lounges/bars†
- Meal Plan Type: All Inclusive
- Non-smoking rooms available
- Outdoor pool
- Pool
- Restaurant†
- Safe deposit box
- Spa†
- Tennis court
- Tour/sightseeing desk
- Water sports†
- Internet Access†
- Weddings are celebrated on the beach or any other area at the hotel. For Packages pricing or more information contact Public Relations at the Hotel.
† Fees may apply
- Direct access to a beach
- Fitness center on-site
- Hot tub1 Outdoor Hot Tub
- Motorized Water Sports †Parasailing
Water Skiing
Banana boat rides, this is a third party company located on the beach. - Non-Motorized Water Sports
- Outdoor pool
- Pool
- Spa †
- Tennis court
- Volleyball
- Golf †Golf Course located within 5 Miles of Property.
- On-site EntertainmentMusical & dance Shows
Contests & Games
- Puerto Vallarta downtown
- Jungle Tours
- Swim with Dolphins
- Other Local AttractionsBoat cruises to local fishing villages ($)
ATV tours ($)
horse back riding tours ($)
City tours ($)
Fishing tours ($)
prices with TMTC local groundhandler at the hotel or at the travel agency booth located at the lobby.
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
9027 reviews
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Jan 24, 2026Best
very nice hotel y entertainment am Paola the dancer was nice with us
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Jan 24, 2026
Fun, energetic. Made the day
Paola was amazing. Such a beautiful woman.. and a SO SWEET . And gave a very nice experience. I would say that she added much to our experience
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Jan 23, 2026SAVE YOUR MONEY !
DO NOT STAY HERE – WORST EXPERIENCE EVER I booked this hotel for my husband and me to celebrate our anniversary based on the photos online. Unfortunately, the reality was nothing like what was advertised. When we arrived, the room looked completely different from the photos and wasn’t even properly cleaned. There was garbage still in the trash, the bed wasn’t made, random towels were left around the room, there was no air conditioning, and the room was hot and uncomfortable. After complaining at the front desk and showing them the photos we booked based on, we were moved to another room—which was also dirty, smelled terrible, was extremely hot, and completely unacceptable. Although we knew we couldn’t stay the night, we hoped at least to have dinner since we were past the cancellation window and tried to recover some value from what we paid. Unfortunately, the restaurant situation was just as bad. I had called the hotel two days prior to arrival to reserve an à la carte restaurant. They asked for a room number (which I didn’t have yet) and told me they would reserve under my name. When we arrived, we were told to come back at 3:00 PM for reservations. When we returned, a different staff member told us the concierge was closed and that it was impossible to book an à la carte restaurant. Our only option was the buffet. Paying over $400 per night for an all-inclusive resort and not being able to access an à la carte restaurant is unacceptable. Between the filthy rooms, lack of air conditioning, terrible communication, and inability to book dinner, we left the hotel within 30 minutes. Our wristbands were immediately cut off, no manager came to speak with us despite our complaints, and we were refused any refund. Expedia has also been unable to obtain compensation from the hotel. This was a complete waste of money and incredibly disappointing, especially for an anniversary trip. I’ve stayed at many all-inclusive resorts, and this was by far the worst experience I’ve ever had.
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Jan 20, 2026Don’t waste your money expecting 4 plus stars maybe 2
Nice location, the desk staff and doormen are pretty much useless. Not friendly or helpful. Until you check out and have to wait for your flight then they are on you ensuring you stay in the lobby and are only allowed water! Every other all inclusive I’ve been to you have resort privileges until you leave! That being said the bartenders and restaurant staff were all fantastic! The only good thing about the resort. Also don’t expect night life. The nightly shows are shared with the family resort and geared toward the children. All the bars shut down at 11pm or midnight, so if you fell like staying up later good luck! The room was outdated, booked a king room got 2 double beds and were immediately told no king rooms available before I even finished asking the question! The room was clean but dated. Definitely will NEVER be back, although I’m sure they will be fine as for some reason many older people we talked to have been here multiple times, crazy people obviously don’t know what a good resort is like!
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Jan 19, 2026Convient
Hotel is close to shopping and downtown is extremely clean. If you are a smoker they will force you to a designated area.
- AdvisoryIt is our policy that all guests under the age of 20 years old, must be accompanied by a guest 21 or older who must either share the same room or be in a nearby room.
- AdvisoryThe Registered Guest is responsible for payments on incidentals per room and must be an adult of at least 18 years of age. Likewise, it is responsible for any and all damage caused to the room.
- AdvisoryThe following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Environmental Sanitation Fee: $4 (Plus Taxes) per night. Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- Minimum Guest Age: 18
- General Policies:
Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.Transfer Policy:
A price may display when children stay free, if your vacation includes transfer to your hotel.General Information:
Room taxes and service fee are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
- Pet Policy : Pets Not Allowed