Resort Details
- Bellavista Cafeteria
International buffet. Open for breakfast, lunch and dinner. Dress Code: Resort Casual
- Los Gallos
A la carte authentic Mexican cuisine. Open for dinner. Dress Code: Resort Casual
- ParadiseA la carte Mediterranean cuisine. Open for dinner. Reservations required. Dress code: Resort Elegant
- SalvadorsA la carte Gourmet Cuisine. Open for dinner. Dress Code: Resort Elegant.
- The BreezeThis restaurant and full service bar has a privileged location overlooking the beach. Don't miss the chance to try our delicatessen style food and delicious sushi.
- The GrillGrill and snacks area by the pool offers a selection of delicious salads, traditional Mexican tacos, hamburgers, pizza and grilled beef or chicken
- The Pool BarOffering a wide variety of cocktails, wine & beer.
- The PubMain bar offering assorted domestic and a selection of imported premium brands
- 24-hour front desk
- 24-hour room service†
- Accessible facilities
- ATM/Cash machine†
- Baggage hold
- Bell staff/porter
- Business center†
- Children not allowed
- Concierge desk
- Elevators
- 24-hour front desk
- 24-hour room service†
- Complies with Local/State/Federal laws for disabled
- ATM/Cash machine†
- Baggage hold
- Bell staff/porter
- Business center†
- Children not allowed
- Concierge desk
- Elevators
- Exercise gym
- Free parking
- Gift/News stand†
- Golf, Offsite†
- Housekeeping - daily
- Internet services†
- Laundry/Valet service†
- Lounges/bars†
- Meal Plan Type: All Inclusive
- Non-smoking rooms available
- Outdoor pool
- Pool
- Restaurant†
- Safe deposit box
- Spa†
- Tennis court
- Tour/sightseeing desk
- Water sports†
- Internet Access†
- Weddings are celebrated on the beach or any other area at the hotel. For Packages pricing or more information contact Public Relations at the Hotel.
† Fees may apply
- Direct access to a beach
- Fitness center on-site
- Hot tub1 Outdoor Hot Tub
- Motorized Water Sports †Parasailing
Water Skiing
Banana boat rides, this is a third party company located on the beach. - Non-Motorized Water Sports
- Outdoor pool
- Pool
- Spa †
- Tennis court
- Volleyball
- Golf †Golf Course located within 5 Miles of Property.
- On-site EntertainmentMusical & dance Shows
Contests & Games
- Puerto Vallarta downtown
- Jungle Tours
- Swim with Dolphins
- Other Local AttractionsBoat cruises to local fishing villages ($)
ATV tours ($)
horse back riding tours ($)
City tours ($)
Fishing tours ($)
prices with TMTC local groundhandler at the hotel or at the travel agency booth located at the lobby.
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
8931 reviews
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Dec 12, 2025Not ever again. Ignored maintenance. Newer places available in the area.
Booked the honeymoon suite for the week. Figured that we would have a great stay in a nice room. AC was non existent although it was advertised as such. Reached out daily to follow up in getting it fixed. Got the usual string along about them contacting maintenance. Finally on day four I noticed the screws were not in the grill for the vent. Decided to take a look. Well the pictures speak for themselves. The system had been in disrepair for quite the time. Probably years. The return air duct was gone. Meaning that the air that was to be ran through a filter and recirculating from the room air was not, but was pulling air from the dirty disgusting wall cavities. No wonder the condenser coil was plugged up and barely moving air. The worst part was multiple people would have know of this systems complete and utter disrepair yet made it normal. They offered up a form for us to request a partial refund. We provided what they asked in order to move forward with that and this is were we got stonewalled. No further communication. The concierge could clearly see our WhatsApp messages and did respond once. Tried to be polite and told them this review was coming. Their management just does not care. Pay for a listed amenity then get ignored. That will be the last time we stay there. The place was average in all other aspects so you will definitely get the same but better at another place. Should not discount the employees ever, it’s clear they put in all their best efforts. It’s management and their lack of accountability. We were not the only ones in the hotel having ac issues. One of the other couples we went with after hearing my findings discovered their completely clogged filter in their ac system. Enjoy the pictures. I’ve been politely showing them to their management and concierge every time I communicated to them. Crickets. Here will come their response tho.
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Dec 08, 2025
Dissatisfied
When we arrived after a long flight and drive at the front desk for check in we were told that only one person was checking in and had to wait for about 45 minutes. A second person behind the desk said they could only help with check outs and called two young girls that were behind us to supposedly check them out but they were actually being checked in and they all laughed at us among themselves. We saw those two young girls the whole time we were there at the resort. The food at the restaurants was horrible! Do not expect any fine dining or good quality drinks. Rooms are worn down! The only thing we liked was our ocean view from our balcony. I do not recommend this resort!
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Dec 04, 2025Great Value, Excellent Staff
This property was a great value, especially for the ocean front rooms! The service was awesome but the food was average.
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Dec 04, 2025HONEST Review - barely a 3* - not worth it
Went with 3 Friends and have been to many All Inclusive Resorts and here is a quick review; Plus - close to Airport; Adult only; Great Service provided by Staff Esp - Antonia (Main Pool) + Daniel Front Lobby who cared + actually try to fix our issues Deltas - the Hotel is very worn and feels like the 70's Show with the expectation that Elvis would actually show up; Certainly not a 4 * barely a 3 * but beds were comfy. Check in took a while and they should have someone but not Anna who cannot speak english; Oceanview actually mean a sliver of oceanview - but overlooking red clay tennis courts in back; could not accommodate 2 rooms next to each other or on same floor or in same bldg; main bathrooms in lobby Broken - could not be fixed for days; most times public bathrooms had paper but dirty; food was ok - Omelettes delicious -great job!; entertainment at night across the street not good; filled with kids from neighboring resort; no live music in lobby bar but only once per week; beach is swimmable but be careful; Restaurants reservations are like a lottery try to book at 9 am but either booked or closed - then if you are lucky to get in - half empty; Very disappointed when you save your $$ for Fun in the Sun and have to wait another year - with the many MX guests I should have learned more Spanish + Bubba Gumps at Airport OVERPRICED 2 shared small plates + 4 beers over $2000 pesos = $160 CAD $ + Tip - YIKES!!!
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Dec 03, 2025
From Calgary Canada
Selection of food and drinks are more than adequate and beach area is very inviting. Okay I know I can submit it Most staff members were helpful and polite.
- AdvisoryIt is our policy that all guests under the age of 20 years old, must be accompanied by a guest 21 or older who must either share the same room or be in a nearby room.
- AdvisoryThe Registered Guest is responsible for payments on incidentals per room and must be an adult of at least 18 years of age. Likewise, it is responsible for any and all damage caused to the room.
- AdvisoryThe following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Environmental Sanitation Fee: $4 (Plus Taxes) per night. Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
- AdvisoryWe’re excited to announce the replacement of furniture in all guest rooms, starting December 1, 2025, and completing by January 21, 2026. Work will proceed floor by floor, Monday to Friday, 9:00 a.m.–5:00 p.m., with Saturday limited to furniture unloading. No activities will occur on December 30, 31, and January 1. Thank you for your understanding.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- Minimum Guest Age: 18
- General Policies:
Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.Transfer Policy:
A price may display when children stay free, if your vacation includes transfer to your hotel.General Information:
Room taxes and service fee are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
- Pet Policy : Pets Not Allowed