Resort Details
- Fisherman'sSeafood restaurant open for dinner only. Reservations are suggested.
- FujiyamaJapanese restaurant open for lunch.
- La PalapaFood court style buffet restaurant open for breakfast, lunch and dinner.
- La PiazzaOcean front Italian restaurant with its own Venice river. Reservations are suggested.
- Los GallosMexican restaurant with live music for dinner. Reservations are suggested.
- Sans SoucisAn adults-only gourmet restaurant that transports you to France with ocean front views. Reservations are suggested.
- Snack BarsThere are 2 snack bars on-site.
- Various Lounges/Bars- Collage Bar
- Jetix
- Lobby bar
- Las Brisas
- Club Caribe
- Trafalgars
- Beach Bar
- La Concha
- Nitro
- Caribbean Dance Club - Waynes BootsSteakhouse open for dinner only. Reservations are suggested.
- 24-hour front desk
- 24-hour room service†
- Accessible facilities
- Accessible rooms
- Babysitting†
- Baggage hold
- Bell staff/porter
- Business services†
- Children programs
- Children welcome
- 24-hour front desk
- 24-hour room service†
- Complies with Local/State/Federal laws for disabled
- Accessible rooms
- Babysitting†
- Baggage hold
- Bell staff/porter
- Business services†
- Children programs
- Children welcome
- Children's play area
- Concierge desk
- Elevators
- Exercise gym
- Free parking
- Game room
- Housekeeping - daily
- Internet services†
- Laundry/Valet service†
- Lounges/bars†
- Meal Plan Type: All Inclusive
- Non-smoking rooms available
- Pool
- Restaurant
- Room service†
- Safe deposit box
- Shopping mall†
- Spa†
- Tennis court
- Tour/sightseeing desk
- Wakeup service
- Water sports†
- Business Services†
- Internet Access†
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Please contact the hotel for additional information.
† Fees may apply
- Children's poolThere are 2 children's pools on-site.
- Children's program, onsite
Daily activities include arts and crafts, sports, games, beach time, water park etc. Baby club, kids club and teenagers club available.
- Direct access to a beach
- Fitness center on-site
- Hot tubThe resort has 2 outdoor hot tubs.
- Pool
There are 4 pools on-site. One is located in the children's water park equipped with water slides and the other is located in the teen park equipped with water slides This property has swim-up bars.
- Spa †
- Tennis courtThere are 2 lit tennis courts on-site.
- Motorized Water Sports †Motorized watersports provided by Aquaworld marina.
- Non-Motorized Water Sports- Kayaking
- Snorkeling
- Paddle boats
- Sailing
- Windsurfing
- On-site EntertainmentFantasy show (for kids)
Stars show (with impersonations)
Mexican show (traditional dances)
Broadway show
International Show
Karaoke night
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
22731 reviews
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Apr 18, 2026Crown Paradise Club
The resort was as expected. Lots of families, lots of activities. The food was okay in the main dining room, but there are also restaurants included in the all-inclusive pricing, and they shine! The best was the French restaurant, with incredible service, which allows the diner to take her or his time between courses. The food was excellent, and my filet was cooked to perfection. I sat by the window overlooking the gorgeous blue sea. Dress for dining in the French restaurant is slightly more formal than the other restaurants. I was able to purchase a dress, at a very reasonable price, at the boutique here. Reservations are required, so don’t forget to scan the QR code you are given when you register. The room was clean, and my towels and bed refreshed daily. There are cracks in the sink and on the floor, but nothing to worry about. The pools are great, with children’s pools, family pools, and an adult pool with a swim-up bar. There are numerous cabanas available, as you will need shade at some point. People come and put towels down, in spite of the signs saying this is forbidden, so get there early to get either a shaded lounger or cabana! The beach is gorgeous. We did have some rough surf, but there was a lifeguard present. There are cabanas there, too. Food and beverages are abundant. The only complaint I have is that, when I went to take my pool towel back. The man from AquaWorld, who either works for the resort or AquaWorld sold me what looked line a great day! A catamaran ride out to the reef, snorkeling, then lunch on the boat, and back here. Well, when I got there, I found that I had been booked on a double-decker boat—NOT a catamaran. (This excursion cost $100 US.) Anyhow, I could live with the boat issye, but when it came time to go snorkeling I was told that, over 60 years old, I was not allowed to go in the water. I explaned that I am a strong swimmer, but they refused to bend. I explained to the young men who worked on the boat that the snorkeling was the only reason I paid $100 US for the excursion, and all they said was, “Fill out the complaint form.” Then, they dropped us off for lunch (it was not provided on the boat, and my ticket-seller had said) and then picked us up again and said we had to go shopping in the downtown area for two hours. We were given the choice of driving golf carts or taking taxis—air conditioned! They promised—for another $100 US. There had been no notice when I bought my snorkeling ticket that this additional expense were part of this. So, I spent $100 to be refused a snorkeling experience, and another $100 for an unwanted taxi ride around the town for two hours. I felt so sorry for my cab driver, which deserved—and got a good tip. So, my advice—don’t buy anything from the guy at the towel place. Otherwise, it’s gorgeous here, and the people are kind. They are patient with my Spanish speaking. When you come—and you should—go to the French restaurant.
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Apr 18, 2026Adult bar
Luis at the adult bar amazing and very friendly and had working
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Apr 18, 2026
Our holiday
Jerry and Angel very helpful Reception could have been more helpful not always clear about information, booked French restaurant for our last night to find it was closed very disappointing Rooms clean, adult pool good apart from other people’s music plus bar music not so nice,
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Apr 17, 2026
Fun times at Crown Paradise Club Cancun
Would highly recommend this resort espcially for families as there is so much for the young people to do here. However there was also fine restaurants (especially San Souci which was adults only) and a pool area for just adults if you wnated some quieter times!
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Apr 17, 2026
Another wonderful vacation at crown paradise
Excellent service from Isai and Alexa
- AdvisoryThe following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Environmental Sanitation Fee: $4 (Plus Taxes) per night. Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies: Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
- Pet Policy : Pets Not Allowed