Resort Details
- Los ArcosThe resort's primary restaurant, open for breakfast and dinner buffet.
- Los Delfines Snack BarDrinks and snacks served by the pool area.
- Los GirasolesEnjoy the extraordinary view of the Mexican Caribbean while having lunch.
- Various Lounges/Bars- Lobby Bar
- Los Delfines Snack Bar
- Los Girasoles Beach Club
- Karaoke Nights
- 24-hour front desk
- Accessible facilities
- Babysitting†
- Baggage hold
- Bell staff/porter
- Bicycle rentals
- Business services†
- Children programs
- Children welcome
- Children's play area
- 24-hour front desk
- Complies with Local/State/Federal laws for disabled
- Babysitting†
- Baggage hold
- Bell staff/porter
- Bicycle rentals
- Business services†
- Children programs
- Children welcome
- Children's play area
- Concierge desk
- Elevators
- Exercise gym
- Free parking
- Gift/News stand†
- Golf, Offsite†
- Housekeeping - daily
- Internet services†
- Laundry/Valet service†
- Lounges/bars†
- Meal Plan Type: All Inclusive
- Non-smoking rooms available
- Pool
- Restaurant
- Room service†
- Room service - limited hours†
- Safe deposit box
- Tour/sightseeing desk
- Wakeup service
- Water sports†
- Business Services†
- Internet Access†
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Contact hotel directly for pricing and availability
† Fees may apply
- Bike rental
- Children's poolThere is 1 children's pool on-site.
- Children's program, onsiteSupervised indoor & outdoor activities for kids ages 5 to 12. There are different daily activities for kids, including contests, games, painting and more.
- Fitness center on-site
- Hot tub
- Motorized Water Sports †Fishing is a popular activity at this resort.
- Non-Motorized Water SportsScuba, diving, snorkeling and kayaking are available.
- PoolThere is 1 pool on-site.
- Beach
- Golf †A golf course is located within 5 miles of the property.
- On-site EntertainmentDaily and nigthly entertainment, shows and contests, Music, Karaoke on Weekends & lots of fun!
- Other Local AttractionsCozumel is rich in history and natural wonders. Popular destinations include ancient Mayan temples on the north side of the Island; the sanctuary to Ix- Chel -the fertility goddess- in San Gervasio and the Museum of the Island of Cozumel, with its colorful displays of underwater reefs and other Island treasures. At El Cedral, on the south side of the Island, the oldest Maya structure on Cozumel built in A.D. 800 can be found. Nearby a towering lighthouse at Punta Sur offers a 360-degree view of the Island.
Cozumel is habitat to many nature reserves: the Cozumel Marine Reef National Park, Chankanaab Park and Lagoon, and Punta Sur. Botanical gardens at Chankanaab Park display 350 different types of tropical plants from more than 20 countries. Another attraction is the dolphin aquarium, treating visitors to a close-encounter with playful dolphins. Punta Sur is a new eco-tourist park for visitors interested in learning about the Island's native flora and fauna. Encircling a region known as Colombia Lagoon, Punta Sur is a unique setting of mangrove jungles, white sandy beaches and reef formations. The Park's information center allows visitors to watch a 20-minute video and learn about different eco-systems, environment and native birds, turtles, alligators, fish and coral in the Park. At the information center, visitors can rent electric bikes to explore Punta Sur on their own.
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
3406 reviews
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Apr 12, 2026Cozumel Hotel and resort
The location of the resort was very convenient. Very friendly and attentive staff. Room was conformable with adequate amenities. The food was ok, not extraordinary, but not terrible. The snorkeling was bland with not too much to see. We signed up for the fancy dinner and was not overly impressed. The activities crew by the pool were top notch engaging the crowd with exceptional energy.
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Apr 09, 2026
Fabulous Resort
We’ve been to Cozumel many times, but this was our first stay at the Cozumel Hotel & Resort, and it was a great choice. The hotel is in a central spot, so it’s easy to get to shops and lots of restaurants. Our room was clean and spacious. The curtains aren’t blackout, but you can close the hurricane shutters if you want to sleep in. The staff was wonderful and friendly. Everyone we met was cheerful and made our stay better. We especially want to thank Miguel, Mario, Ulysses, and Perla for taking such good care of us. The beach is beautiful, and we never had issues getting a lounger. For a couple of days, we rented a cabana, which was very comfortable and offered at a super low price. Since shade becomes a premium at certain times of the day, it was nice to have the extra comfort and shelter when we needed it. Watch out for “Frank,” the little biting Damsel fish that hangs out under the ladder in the beach snorkel/dive entrance. Did not draw blood, just a couple of little nips that can be startling if you aren't expecting it :) The Snorkeling was amazing! We did not eat dinner at the resort as we wanted to visit some of our old favorites, but we heard others saying it was pretty good. We did have breakfast every morning. The buffet had something for everyone. Plenty of fresh fruit, eggs, potatoes, meats, and varied traditional food. There were 2 omelet stations. Tip: ask for bacon at the omelet station. This is definitely a place we will return to. Budget-friendly and a great value, combined with amazing service!
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Apr 08, 2026Gone downhill
I have been visiting this hotel since 2016. Since Wyndham quit managing it the resort has gone downhill. Food is now awful, no wifi except in the lobby. The only great thing is the snorkeling and close to town. May have to find a different hotel.
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Apr 04, 2026ONLY come for the diving.
Have been coming to this property since the 90s. Absolutely gone down hill. Markedly since last here, July, 2025! Horrible food. Pillows are miserable. WiFi is rubbish. Worst facial in my life. Guest Services incompetent. Dive shop operation is great. The only reason to come here. Alas, booking anything other than 2-tank boat in AM is difficult unless a party of at least 4. Proximity to walking downtown excellent.
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Mar 27, 2026
Good stay but…
The rooms are long due for renovation! Most irritated part of our stay is no WiFi in the room but in the hotel hall - I understand probable concern of management about vacations without cell phones/ computers but most of the hotel guests are divers and we need to have communication devices to log diving files as well to finds necessary information when it requires. Hotel and hotel properties are very clean. Food - it’s not the largest choices but what you get is tasty. A warning: Please ask the grill chef to cook it well. If you need to book a trip or some activity- use hotel’s service - it turns out they are the cheapest and very flexible. Service across the board is not invasive but good upon request
- Advisory"The following mandatory fee is charged and collected by the hotel either at check-in or check-out. Enviornmental Sanitation Tax of $4 per room, per night. Mandatory fee may not include tax and are subject to change, this is an estimate of what tyou will be charged. The hotel can provide current fees and inclusions when you check-in. "
- AdvisoryThe following mandatory fee is charged and collected by the hotel either at check-in or check-out. Enviornmental Sanitation Tax of $5 per room, per night. Mandatory fee may not include tax and are subject to change, this is an estimate of what tyou will be charged. The hotel can provide current fees and inclusions when you check-in.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
- Pet Policy : Pets Allowed