Resort Details
Customer Ratings & Reviews
TripAdvisor Traveler Rating
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Great service!
I had a good time there..staff was very friendly and helpful especially Jose and Samantha who went above and beyond to make my stay enjoyable. The ambiance is great and the hotel was quiet n cozy. The rooms where very tidy and clean. The breakfast was good as you get a little bit of everything and good enough to start your day. Samantha is awesome and helpful as she keeps the dinning room clean and restocked constantly!!! Loved it here and will definitely come back as the shops, restaurants and convenience stores were all within walking distance!
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José is a King
Excellent service! Our flight was delayed, and José at the front desk extended our checkout without hesitation. He is a superstar, a hero, an icon. If I am ever in Orlando again, I will forsure stay at the Courtyard Orlando Lake Buena Vista just to be graced by José’s presence again! Also, comfy beds.
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Glad I visited
Wonderful service and snacks from Jose. Price and location can’t be beat. Considering they have shuttle service to attractions and shopping. Business center an added perk along with $10 discount coupon for food. Cheerful area at the bar with large TV screens. Housekeeping daily service is nice. It has vanished at some hotels not here. The important thing is from the second you walk in the helpful staff makes you feel welcome. The vibe is a good blend of energetic and peaceful. They have quiet corners where you can hang out and just contemplate how nice it is to escape the ice and snow in the frozen north.
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Not great for business travelers
As a Bonvoy member at the Ambassador level, I stay in a lot of Marriotts, and I've never had to wait so long at reception. Huge line every time I went to the desk, with only one person working. This might be ok for families going to Disney but when you're here for work, you can't spend 20 minutes standing in line to pick up a package.
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Kind and accommodating
The hotel was clean, quiet and well kept. My daughter enjoyed the pool area! Jose at the front desk was very kind and accommodating! Would definitely recommend this hotel to family and friends and stay again for future vacations in Orlando.