Location
Anaheim, CaliforniaProperty Information
{{title}}
Resort Details
Hotel Advisories
General Policies & Fine Print
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
General Information - Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Parking fee payable to hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating
1882 reviews-
disneyland christmas trip
excellent hotel - clean, friendly staff, great location, rooms are very spacious and grst for families. Have stayed there for our Christmas trip three years in a row. Will stay there every year we visit disneyland
-
Best experience. Preferred to all on-property hotels!
My family travels to disneyland every year. We have stayed at every on property hotel before finding the Courtyard Theme Park... and we will never return to an on-property hotel. This hotel is truly remarkable and consitently goes above and beyond in terms of service. We stay during very busy times (thanksgiving or new years each year), so often hotels are overbooked and staff appears to be over burdened. The courtyard is consistently the complete opposite. Staff takes their time to connect with each guest, addressing needs, concerns, and ensuring a fabulous stay. Check-in: We arrived quite early (9am) and given that it was New Years week, we did not expect our room to be ready. However, the staff took our luggage and promised to call as soon as the room was available. By noon we had received a call, a text, and a message in the app letting us know that our room was ready. This level of communication is incredible, as it allowed us to make decisions to leave the park earlier than planned for a mid- day break! Room: The room layouts have always been fabulous for families with kids. We reserve a king room, which includes a separate bunk bed sleeping area and the bathroom has both a walk in shower and a separate bath/shower to allow for efficiency getting ready! One huge stand out was that many of the rooms were recently renovated. rather than vibrant colors, the rooms are now more neutral and welcoming. Very relaxing after a stimulating day at disney. I also think that the furniture was altered a bit, as both my husband and I felt that the room (and we have stayed in this exact room previously) was much more spacious. View: Resort View is incredible. My family and I purchased priority viewing for fireworks in the park and we agreed that we all preferred the view from our balcony. Even on a cloudy evening the view is absolutely perfect. It was such a treat being able to time our evening to return, have the kids take baths, and still have an opportunity to watch the fireworks. On NYE my husband and I were even able to watch the midnight show from the bed! Staff: The general manager, Joanne, is hand down one of the absolute best humans (and managers) I have ever encountered. She is an asset and has built a team of rockstars that create a culture of kindness and appreciation. Food: There is a cafe in the lobby that serves food all day including starbucks in the morning. The food is wonderful and again, my family preferred eating here to fancy reservation only places in the park! The staff is super responsive and the service is fast even if there's a line! Walk: My husband and I timed ourselves getting to the security gates. On new year's eve, which is super crowded, it took us 6 minutes from the hotel to security and we had a double bob stroller. So easy. So convenient.
-
Hidden charges. Horrible customer service from hotel manager.
Several “hidden” charges without being told, just shows up on your credit card. Horrible customer service from hotel manager when discussed. Customers should know about all charges & not be surprised with hundreds of dollars on their bank statement, with no explanation.
-
Wonderful stay!!
Beautiful hotel and friendly staff. Very clean! Just a short walk to Disneyland. We really enjoyed our stay here. The kids had fun on the slides down at the pool. The Bistro food was delicious and room service was quick! We had so much fun! Thank you!
-
Great experience - Christmas 224
Great stay- rooms were large enough for a family - the family suite was incredibly well designed and well appointed and clean and comfortable. The staff was excellent and the onsight amenities were very nice. The only thing that was missing was furniture on our deck - it was weird not to have a couple chairs out there expecially as we could see the Disneyland Fireworks from there. Our stay was during the week of Christmas and the decor was beautiful!