Resort Details
- 24-hour front desk
- ATM/Cash machine
- Bell staff/porter
- Concierge desk
- Conference facilities
- COVID-19 - Essential Workers Only - NO
- Dry cleaning
- Elevators
- Exercise gym
- Gift/News stand
- 24-hour front desk
- ATM/Cash machine
- Bell staff/porter
- Concierge desk
- Conference facilities
- COVID-19 - Essential Workers Only - NO
- Dry cleaning
- Elevators
- Exercise gym
- Gift/News stand
- Luggage service
- Meeting rooms
- Multilingual staff
- Safe deposit box
- Smoke-free property
- Tour/sightseeing desk
- Valet parking
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
713 reviews
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Mar 13, 2026Empty Nesters
Staff were amazing! Just wished they played more Spanish music.
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Feb 26, 2026Awful place
Noise in the hall every night. Not enough chairs for half the guests at very tiny pool. Room very worn out. Halls and public spaces dirty. When I checked out a day early the clerk asked if everything was OK. I said no. He said ok. Do not book this place.
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Feb 24, 2026Remnants of a nice hotel now lacking staff and upkeep
Pool and outdoor area are very small and they don’t have enough chairs for guests. The common area in the hotel are also cramped. The dining area is quite nice. Staff seems stressed and service was hard to get. The outdoor bar opens after 11 and closes at 5. Although they have staff in the pool area they were selective who they served. Seems they focused on young pretty girls. Too bad they don’t know that old rich dudes give big tips. The first day we got moved from our cabana by some guy who claimed to be in charge although he had no idea or uniform. We determined he wanted our cabana so he could get done young girls nearer to where his other friends were. It turns out he is an employee but totally unprofessional and kind of creepy. The hotel is in need of renovation. Soiled and rusty furniture. It’s high quality (Cane-line) but needs paint and new cushions. Some of the lounge chairs were actually broken. The room was nice.
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Feb 22, 2026Do yourself a favor — MOVE ON
This hotel defies the concept of boutique hospitality in all ways possible. Service was terrible, employees were rude and exhibited attitude, room was dirty, clientele was trashy, room service nonexistent, postage stamp sized pool was crowded, staff ignored you at bar when you tried to order a drink, latino rap music was played at ear shattering level at pool to the point of obliterating any chance at conversation, staff were stingy with towels at pool and it requires a hunger game mentality to procure pool lounge chairs which quickly became fully shaded from sun by 2:30 pm due to adjacent high rise buildings. Spare yourself the agony and stay at a real hotel even if it costs $3k a night during high season. At least you will get your money’s worth. Oh, and did i mention that the food you can order from the hotel’s sole functioning kitchen (do not fall for the false advertising on their website that lists 3 separate restaurants) is basically inedible ? Made worse only by their laughably five star restaurant-pricing. The crowning piece-de-resistance is the “manager’s” attempt to defend the bartender’s overcharged bill by advising us we had “been drinking all day”.
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Feb 16, 2026
Meh!!!
I did not see the value in what we paid. Slow, apathetic service. Main areas needed deep cleaning and attention. Bathroom was small but room was nice I guess…just very underwhelmed and would not return to this hotel.
- Check In: 4:00 PM
- Check Out: 11:00 AM
- Minimum Check-In Age: 21
- General Policies:
Checkin Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThe name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservationThis property accepts credit cards; cash is not acceptedSafety features at this property include a smoke detectorThis property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Special Checkin Instructions: Front desk staff will greet guests on arrival at the property.
Know before you go: Pool access available from 8:00 AM to midnight.Guests under 21 years old are not permitted at this adults-only property. Contactless check-out is available.This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Mandatory Fees: You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Deposit: USD 100.00 per accommodation, per nightResort fee: 18 percent of room rate The resort fee includes:Beach accessBeach loungersBeach towelsFaxesFitness center accessIn-room bottled waterIn-room safeInternet accessPool access We have included all charges provided to us by the property.
Optional Fees: Fee for cooked-to-order breakfast: approximately USD 15 to 25 per personValet parking fee: USD 30.00 per night (in/out privileges) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.