Resort Details
- 24-hour coffee shop
- 24-hour front desk
- ATM/Cash machine
- Bus parking
- Complimentary breakfast
- Complimentary newspaper in lobby
- Concierge desk
- Conference facilities
- Elevators
- Exercise gym
- 24-hour coffee shop
- 24-hour front desk
- ATM/Cash machine
- Bus parking
- Complimentary breakfast
- Complimentary newspaper in lobby
- Concierge desk
- Conference facilities
- Elevators
- Exercise gym
- Express check-out
- Free high speed internet connection
- Free parking
- Gift/News stand
- Luggage service
- Onsite laundry
- Property is officially certified under a brand or regulatory agency's sanitization guidelines
- Safe deposit box
- Smoke-free property
- Tour/sightseeing desk
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
1012 reviews
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Mar 22, 2026Worst hotel experience, cheap price
My wife and I looked at the rating of this place without reading reviews. That was a BIG mistake. Upon walking in we were shocked to see water rotted ceiling times barely hanging in place. We were only further let down upon entering our room. There was mold on the ceiling, our tub was cracked, mysterious stains dark stains on the wall in the bathroom. When my wife picked up a towel, there was a lot of hair in it. Things did not get better when we looked at our sheets. Mysterious white stains littered the blankets, more hair, and makeup as well. We requested fresh linens, we were only provided 2 sheets. These had hair on them as well. Beds were extremely uncomfortable and unforgiving. Walls are also thin enough to hear conversations next door. While this hotel is cheap, buyer beware. We both felt incredibly dirty leaving here, and didn’t feel safe trying the food, water, or pool.
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Mar 07, 2026
Misleading Transportation to Disney Parks
While the website upon booking this stay had mentioned provided amenities including transportation to Disney Theme Parks (plural), the sign at the front desk lists only one Disney Theme Park, Hollywood Studios, to arrive there and one Disney Theme Park, Epcot, to depart from. I’ve attached these signs to this post for your review. This misleading language causes guests to book Uber’s, pay for parking, or spend hours park hopping at the beginning and end of their park stay. Please be aware that this hotel will not be ideal for visiting Disney Parks like their website amenities promise you. After calling them, the reason this is listed this way is because their routes change every six months. However, when booking a hotel, it would be important to know what amenities are included during one’s stay, not across a six month period.
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Jan 23, 2026This is our hotel we come and stay multiple times every year.
We have stayed multiple times at this hotel with multiple kids. The hotel is dated, but every room we've ever had is clean. We love the bunk bed options as well as 2 queens with sofa bed. The breakfast is always plentiful with a lot of variety especially great for picky eaters. The kids love the pool in warmer weather and the staff are always phenomenal! Every staff member is friendly and very accommodating to our needs. The rates are exceptional when you need multiple beds, breakfast for a larger family, close to the parks. So we dont mind the datedness. The pros outweigh the cons for us. If your looking for something new and modern, then this is not the place. If you need a clean place to sleep to visit the parks and includes breakfast, pool and great staff, it's a great deal.
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Nov 10, 2025Perfect
Amazing! Costumer service is sooo kind lost my phone 2-3 times and the guy was so funny lol. it was so comfy and the breackfast was so yummy
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Sep 21, 2025
NOT what I expected from a Comfort Inn!
I did NOT like this hotel! We were moved to 4 different rooms in our first 10 hours there. The first room was on the top/fifth floor. When we got off the elevator, the elevator to the far right was all taped off and out of service. There was no indication or mention of that on the first floor, in the lobby. There was substantial ceiling damage, as if water poured down through it. The tub was running in our first room but it was turned off. We were moved to the first floor. I was awakened around midnight, due to a loud thumping sound. Their gutter must have been broken/damaged and water was pouring down right onto our air conditioning unit. The unit was dented and rusted, right where the water was hitting it. We were moved to the room next door but could still hear the thumping. Our 4th room was across the hallway. It was so damp/moist in there that we slipped just walking in. There was no thumping, so we stayed. The lamp shade was crooked, the sink was taped underneath, and a bug crawled up out of the tub drain! The restaurant onsite was closed down, and my bed was so soft it felt as if my behind was slumped down to the floor. Not good for my bulging discs! Mia, at the front desk, was REALLY nice and I appreciate her moving us however, the thumping returned the next night! I was too fed up to go ask for yet another room, so we just dealt with it. Not sure what constitutes this place as a resort but don't waste your money!
- Check In: 3:00 PM
- Check Out: 11:00 AM
- Minimum Check-In Age: 21
- General Policies:
Checkin Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cards; cash is not acceptedSafety features at this property include a smoke detectorThis property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Special Checkin Instructions: This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
Know before you go: Up to 3 children 20 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Contactless check-out is available.
Mandatory Fees: You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Breakage deposit: USD 150 per stayResort fee: USD 20 per accommodation, per night The resort fee includes:Additional inclusionsBusiness center/computer accessFaxesFitness center accessHousekeepingIn-room coffeeLaundry facilitiesPhone callsPool accessShuttle service We have included all charges provided to us by the property.
Optional Fees: Early check-in fee: USD 25.00 (subject to availability)Late check-out fee: USD 50.00 (subject to availability)Rollaway bed fee: USD 30 per stay The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.