Location
St Lucia - BeachProperty Information
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Resort Details
Hotel Advisories
General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating
9379 reviews
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Nov 19, 2024St Lucia round 4 did not disappoint
Yet again the resort did not fail to provide the experience it promises. We are planning our 5th visit already. The staff were pleased to see us back and continue to be as at-tentative as always. We even met Donna round the pool bar, who we had not sen for 6 years, but she even remembered our names. Melika, our house keeper and Shekina, who looked after us in Coconut walk for breakfast, went above and beyond with help and information about the local area, customs and general friendship. Marx and Tyron in the bars are also worth getting acquainted with and run a really good vibe at the bar. Whilst I like the idea of encouraging guests to comment on how the staff do and the rewards they get for Trip Advisor mentions, what are the chances of the many faceless and nameless members of staff who we never get to meet or interact with, without who, the resort could not deliver such a grand experience. I am of course talking of the staff who work tirelessly to wash dishes, do the laundry, clean the pools, rake the beach, keep the grounds looking so beautiful, all the food prep, maintenance team and any others I have not mentioned behind the scenes. I personally try to get to thank as many of them as I can personally, but its just not possible to get to them all. It just seems they are the forgotten ones who I have seen no mention of in any review I have read. Please can you pass on our most sincere thanks to all those that we cant get to interact with personally, and maybe look at ways in which your back of house staff get the public recognition and praise they deserve. Steve and Karen Wright
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Nov 18, 2024
Amazing time at Cbay!
Wow! What a fabulous time at CBay! Have been to St Lucia before however wanted to try a resort nearer to the airport as the drive to Rodney Bay isn’t the best. This was a great experience and I am glad we decided to explore this option. Firstly the staff - what an amazing team, EVERYONE is polite and says hello at any opportunity. Nothing is too much trouble. Big thanks to Shakina in the main restaurant who brings joy and smiles every morning at breakfast time. Big thank you to Tari as well who greeted us at the airport when arriving in St Lucia, and made us feel welcome as soon as we arrived. Lovely touch of personal service with a complimentary shuttle from airport to the resort. Hotel & Rooms: Lovely open space everywhere, big pools, lazy river, no issues with sun beds at all. We had harmony adults only rooms and area, but often went over to the splash zone, which wasn’t crowded at any time. Would say the rooms we had could with a refurb, but this didn’t hinder any thing during our stay. Maid service daily, thanks to Sam who kept our rooms in perfect order. Food and drink: Tasty plentiful food, so much choice and absolutely no issues with anything we had. Speciality restaurants with no issue booking them, which was a pleasant surprise. Top shelf drinks were available, cocktails, everything included. Well done CBay and the management team, keep this level of service, we will be back!
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Nov 16, 2024
The most enjoyable carribean experience!
Had an extremely enjoyable time on my semi- annual trip that me and my bestie take for our birthday. The food was fabulous, the entertainment options were enjoyable. The cabana was truly relaxing and Joel the cabana assistant was great and friendly that we booked it twice during our week stay. Lanel the concierge was very helpful, Gina who works in the lobby and involved with entertainment was always very pleasant and Ms Skekina in the buffet area was very accommodating and friendly. I have been to nearly a dozen carribean countries and different all inclusive resorts and this was the most enjoyable experience that l will be going back to visit in 6 months for my husband birthday. A very beautiful island and excellent resort , a true one stop shop for clothes, jewelry and souvenirs as well. They truly thought of everything!
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Nov 15, 2024
The Jerk Treehouse
The resort at Coconut Bay is a good place to relax. What really makes it shine is the Jerk Treehouse. Jamil and Harley are friendly, funny, and very good at what they do. This is the best food at the resort. We made sure to eat here every day! GREAT!
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Nov 13, 2024
W.O.W. - World of Wonders
This was my first time ever leaving the U.S., although I’ve traveled to a bunch of states within, and WOW - I cannot overstate how absolutely entranced I was by not just the beautiful scenery everywhere I looked, but by how lovely every single employee I met was! Highlights include: - Starz from the Flip Flopz eatery, she has a bright shining personality to match her name - Octavia from the Front Desk - Brian from the Kitchen/Buffet - Kerla from Housekeeping - Although there are not a part of the official resort as vendors, Joanne, Francilia, Sylvia, and Amy were so respectful, knowledge, and kind at the Saturday & Tuesday market near the towel hut! I want to thank every single individual who worked so diligently at every opportunity I had to watch and notice, this was genuinely a life changing experience.