Resort Details
- Callaloo Grille
For a casual dining experience, head to Callaloo Grille. One of the most kid friendly restaurants in Orlando, the Grille serves burgers, chicken fingers, wraps, salads and more!
- Coco's Pizzeria
Craving pizza? Coco's Pizzeria is a great choice.
- Gator’s Grab n’ Go Convenience StoreConvenience at your fingertips!
For those on the run, Gator’s Convenience Store is the best place to grab a quick bite and a souvenir or two. Fresh salad, fruit, cereal, milk, juices, coffee, and soft drinks are just some of the options you’ll find. - Room ServiceEnjoy dining in your room
Don’t want to leave the comfort of your hotel room for a meal? No problem. We offer Orlando room service for breakfast and dinner. - TradeWinds
Tradewinds, CoCo Key’s signature restaurant, delivers a unique and flavor-filled dining experience. Open for breakfast and dinner, it is a great option for dining in Orlando.
- Wet Rooster Tiki Bar
Poolside Bar - While the children swim in the pool, parents can unwind and relax with a cocktail from the Wet Rooster Bar. Providing specialty cocktails and appetizers, this is the perfect poolside snack shack.
- 24-hour front desk
- Accessible facilities
- Accessible rooms
- Baggage hold
- Bell staff/porter
- Children programs
- Children welcome
- Children's play area
- Concierge desk
- Elevators
- 24-hour front desk
- Complies with Local/State/Federal laws for disabled
- Accessible rooms
- Baggage hold
- Bell staff/porter
- Children programs
- Children welcome
- Children's play area
- Concierge desk
- Elevators
- Exercise gym
- Game room†
- Gift/News stand†
- Housekeeping - daily
- Internet services
- Onsite laundry†
- Outdoor pool
- Parking†
- Restaurant†
- Room service†
- Safe deposit box
- Smoke-free property
- Tour/sightseeing desk
- Wakeup service
- Water sports†
- Business Services
- Internet Access
- Please contact the hotel for additional information.
† Fees may apply
- Children's program, onsiteOn those few non-sunny Florida days, Kids Club activities take place at the Parakeets Playhouse. Activities may include karaoke, hula hoop contests, coloring contest, activities change all the time, but they're all fun!
- Fitness center on-siteVisit our spacious fitness center with cardiovascular equipment.
- Hot tub
Hot Tub for hotel guests only
- Outdoor pool
Outdoor Heated Pool for hotel guests only.
Lifeguards are on duty at waterpark but not at the hotel pool.
- Water activities
Water Park - One of the best Orlando water parks, kids can splash and play all day long. Our 54,000 sq. ft. canopy-covered outdoor waterpark features 14 water slides, Minnow Lagoon Toddler Pool, Coral Reef Teen Pool, an interactive play area (with tipping bucket), a 6,500 sq. ft. arcade and daily kid's activities, there is plenty of space for kids to explore.
Lifeguards are on duty at waterpark but not at the hotel pool. Some rides have minimum height restrictions.
- Universal Studios®, Islands of Adventure® and City
- Walt Disney World® Theme Parks
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
1421 reviews
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Dec 27, 2025Dec 2025
The rooms were very spacious for a family of 4. The kids loved the heated pools and the water park. The resort had many food options and was pleasantly surprised with a Starbucks in our building. One thing that could use improvement would be the electrical in our room, I turned off the switch for the light and then the tv would turn off and one of the outlets. Other than that our stay was great.
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Dec 27, 2025
VACATION
I have to say it was a different kind of trip. We were just passing through, but we decided to stay longer because we liked the hotel so much. The common areas were clean, there was a water park and recreational areas for the Children. I must also mention that the housekeeping service was excellent l; the cleaning Lady was very attentive and friendly. The rooms are now in great condition. We will be back
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Dec 27, 2025Very good
Excellent location. The room not big. But good pool and waterpark. Shuttle bus to the parks makes it a plus. Many restaurants around to choose from. Friendly and respectful staff.
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Dec 24, 2025Exceptional Staff Member, Disappointing Rooms and Amenities
I want to start by acknowledging the one bright spot of our stay, which was the exceptional service we received from a front desk associate named Nordine. I may be misspelling his name, but he was genuinely helpful, attentive, and kind. On our first night, our original room was much smaller than expected, the TV did not work, and the room felt grimy. When I brought this to Nordine’s attention, he immediately switched our room and personally escorted me to the new one to ensure it was a better fit for my party. His customer service was truly appreciated. That said, there were several concerns worth noting. The beds in both rooms were listed as “Standard Queen,” but after measuring them, they were actually smaller than a full-size bed. While this is obviously not something staff can control, I feel it is important to mention for other guests, especially couples, older adults, or anyone needing more sleeping space. Despite seeing housekeeping staff working diligently, the bathrooms in both rooms were unsettling and clearly in need of deep cleaning and replacements. The showers in particular gave us pause. While Nordine was escorting me to our new room, another guest stopped him to report that their TV was not working and that there were ants crawling on their table. Nordine attempted to lighten the moment by saying, “this is Florida,” but the guest did not find it humorous, and understandably so. Unfortunately, I did not do my due diligence in confirming the hours for the water park, and we were unable to access it during our two-day stay. The smaller water area we did visit had noticeable stains around the perimeter of the pool, whether from sun damage or something else, and it was unsightly. The lobby itself is very deceiving, as it presents far better than the guest rooms and amenities. My daughter is usually a great sport, but even she could not hide her discomfort, especially regarding the shower. Overall, if you are considering this hotel, I strongly recommend carefully weighing the price point against cleanliness and amenities. Read as many recent reviews and look at current photos so you know exactly what you are paying for. I wish I had done that ahead of time. Nordine deserves recognition for doing his best in a difficult environment, but the property itself needs significant attention.
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Dec 20, 2025
Stephen was grace.
Absolute fabulous, lovely. And Stephen was lovely. Absolutely fantastic, absolutely no great no problem. What is the entertainment is great.
- AdvisoryA minimum mandatory hotel-imposed fee of $15.00 plus tax per room, per day will be charged and collected by the hotel at check-in or check-out. This fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees that they may be responsible for but is not a guarantee of the final amount due. For a detailed description of what is included in the mandatory fee, please see hotel policies.
- AdvisoryThe hotel charges a self parking fee of $10.00 plus tax per night, per vehicle. Please note that this fee is subject to change at any time without prior notification.
- Check In: 4:00 PM
- Check Out: 11:00 AM
- Minimum Check-In Age: 21
- General Policies:
Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.
General Information:
Room taxes are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Resort Fee - A mandatory hotel-imposed fee is charged and collected by the hotel either at check-in or check-out.
Mandatory hotel-imposed resort fee inclusions:
-Access to Water Park and towel service
-Use of water park dressing rooms featuring showers, lockers and changing area
-Arcade
-HSIA in guest room and public areas
-Use of business center
-Kid’s club
-Kid’s club offering daily scheduled activities complimentary
-Complimentary poolside cabana’s, Jacuzzi and parking.
-Resort fee is applicable up to 4 people per room for Deluxe King and Queens.The above list may not be comprehensive. Mandatory hotel-imposed fees may not include tax and are subject to change. The hotel can provide current fee and inclusions when you check-in.
This resort is 100% smoke-free. Smoking is only permitted in designated outdoor areas with signage.
- Pet Policy : Pets Not Allowed