Club Wyndham Bali Hai Villas

Customer Ratings & Reviews

TripAdvisor Traveler Rating

1301 reviews

• 

  🌺 Paradise with Some Hiccups

  We had a pretty good stay overall at Club Wyndham Bali Hai Villas in Princeville, Kauai. The location is lovely, perched in lush tropical surroundings with great views and plenty of activities to keep you busy. The resort features spacious villa-style accommodations with full kitchens and lanai space, two outdoor pools, hot tubs, BBQ areas, fitness facilities, tennis/pickleball courts, and organized resort activities that made the stay fun and engaging. There’s a relaxed, family-friendly vibe that works really well if you’re planning a mixed itinerary of relaxation and island exploring. What We Loved • Activities & Amenities: There were plenty of things to do on-site — from pool time and grills for meals, to island-themed classes and games — adding lots of variety to our days. For example we made Hawaiian Christmas ornaments, keychain, and made Ti leaf leis • Spacious Villas: The condo units are generous with full kitchens and living areas, which was perfect for relaxing between adventures. • Friendly Feel & Grounds: The tropical landscaping and layout created a pleasant atmosphere, and the grounds are well maintained. Where It Fell Short • Check-In & Housekeeping: Our room wasn’t fully cleaned on arrival, which was frustrating, though the team did address the issue once we reported it. • Maintenance Issues: A few minor maintenance fixes were needed in our room, but the staff handled them promptly once we mentioned them. The beds are really soft and not very comfortable for your back. • General Notes from Other Guests: Some guests note that housekeeping isn’t daily by default and that pests (like ants or occasional cockroaches) can appear if food is left out, which seems to be common in island environments.  • Extra Fees: There may be daily resort or optional fees (e.g., for air conditioning) that can add up during your stay. We had an extra charge of $400 Canadian when we Let me finish it then they should be here any second checked out. Overall While not perfect, Bali Hai delivered a largely positive experience with lots to do and a relaxed, family-oriented vibe. The few bumps — like the initial cleaning oversight and minor room issues — were resolved reasonably quickly, and the resort’s setting and amenities helped make our Kauai vacation memorable.

  Dec 14, 2025
• 

  Nice resort for the family

  We recently stayed at this resort with our family and had an overall enjoyable experience. The location is excellent, the atmosphere is very family-friendly, and the pool area was a highlight—clean, well-maintained, and perfect for kids. There were plenty of family activities throughout the week, and the food trucks on-site were a great bonus that made meals easy and fun. We loved being close to Hanalei bay and the nearby hiking. We did most of our activities on the south side of the island and we did not mind traveling back and forth. However, one major drawback affected our stay: the persistent pressure to attend the 90-minute “free vacation” presentation, which is essentially a timeshare pitch. We declined early on, but the staff continued to ask throughout the week. We even received a call in our room asking again, and every visit to the Concierge desk came with another prompt to attend. Additionally, it was frustrating to be asked each time to share our reason for not wanting to attend. It became frustrating enough that we eventually sent our children to the concierge desk instead when we needed something, just to avoid the repeated sales push. We came to relax and enjoy our time together, not to justify why we didn’t want to attend a presentation. A single “no” should have been enough, and the repeated pressure left a sour taste for us. The resort has many positives, and we genuinely enjoyed most aspects, but we hope they reconsider their approach so future guests can enjoy their stay without unwanted sales tactics.

  Dec 06, 2025
• 

  Beautiful Resort but with Problems

  This is a beautiful property with lots of amenities. It is located on the north side of Kauai so to get around the island, you definitely need to rent a car. We had a 2-bedroom unit, an upgrade for us. Our room was not ready for 4 pm check-in, and our internet did not work until we logged onto Wyndham's network. Bummer. The master bathroom jetted tub was disgusting so we showered in the second bathroom. It was treacherous as there was no rubber mat or grab bar to keep from slipping. My husband suggested holding the curtain rod, which I did. The dishwasher didn't work properly as dishes were still dirty at the end of the cycle. There was a power outage while we were out one day and when we returned to the unit, we heard voices inside. Kind of scary. We were not aware of the outage so were surprised to find all the TVs on (hence the voices). The Asian food truck had delicious food. The biggest problem is the feral chickens. They are everywhere (here as well as the entire island). The roosters crow all day and woke us up too early in the night.

  Dec 06, 2025
• 

  Cockroaches in my unit and Chlorine disaster in the pool

  Bali Hai Resort – Kauai I recently stayed at the Bali Hai Resort and, while I appreciate the location and the potential the property has, my experience was unfortunately far from what I expected. First, I had an extremely unpleasant incident with the jacuzzi. The chlorine levels were excessively high, which caused noticeable swelling in my legs and even burned the hair off. This was both painful and concerning, and it raised serious questions about the safety and maintenance of the facilities. Additionally, I discovered cockroaches in the coffee maker inside my unit as well as in the laundry room. Cleanliness is a fundamental expectation in any resort, and finding pests in areas meant for food and shared use was especially disappointing. Upon finding the pests I made it aware to staff. They have brought a new coffee machine, but it had been 2 days since the incident and still no housecleaning staff has come to help with a cleaning. I truly hope management takes these issues seriously and implements corrective measures. Bali Hai has the potential to offer a great stay, but my experience fell significantly short of what a guest should reasonably expect.

  Nov 24, 2025
• 

  Unfair fee

  $20 per day RCI charges is unfair as I was told other trading companies do not I feel the greed of Wyndham and RCI is unessary

  Nov 22, 2025