Resort Details
- Accessible facilities
- Accessible parking†
- ATM/Cash machine
- Bell staff/porter†
- Business center†
- Child programs†
- Children welcome†
- Complimentary in-room coffee or tea
- Concierge desk†
- Early check-in†
- Accessible parking
Americans with Disabilities Act (ADA) compliance - Accessible parking†
- ATM/Cash machine
- Bell staff/porter†
- Business center†
- Child programs†
- Children welcome†
- Complimentary in-room coffee or tea
- Concierge desk†
- Early check-in†
- Express check-out†
- Family plan†
- Fire safety compliant
- Free parking
- Golf
- Kitchenette
- Late check-out available†
- Limited service housekeeping
- Lobby coffee service†
- Meeting rooms†
- Non-smoking rooms available
- On-Site parking
- Outdoor pool
- Parking
- Parking lot†
- Photocopy center†
- Pool
- Building meets all current local, state and country building codes
Complies with Local/State/Federal fire laws
FEMA approved
U.S. Fire Safety compliant - Tennis court
- Water sports, Offsite
- Whirlpool
- Wireless internet connection in public areas
- Business Center†
- Copier†
- Network/Internet Printing Available†
- On-Site Business Center†
- Wireless Connectivity
- Wireless Internet Connection
† Fees may apply
- Cardiovascular exercise †
- Children's program, onsite †
- Golf †
- Indoor/outdoor connecting pool †
- Outdoor pool †
- Pool †
- Tennis court †
- Whirlpool †
- Hiking trail †
- Snorkeling †
- Ahukini Recreation Pier State Park In Lihue
- Anini Beach
- Hanalei Bay
- Hanalei Beach Park
- Hanamaulu Beach Park In Lihue
- Kilauea National Wildlife Refuge
- Kokee Natural History Museum
- Napali Coast Catamaran Tours
- Nualolo Kai State Park
- Poipu Beach Park
- St. Regis makai club golf course
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
1308 reviews
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Feb 07, 2026Filthy and dated bathroom
We rented via Air BnB from a timeshare owner - so they own the time, not the actual suite we were in. I can say the kitchen was nice, good size living room and the bed was comfortable with nice bedding. The grounds are nice. What stood out though were the old and filthy bathrooms. In one there was an inoperable jet tub that only had an option to shower in and in the other one it was a walk in shower - both had shower curtains, which always just feel dated and gross. The baseboards of the bathroom were beyond filthy (see pics). Much of the flooring throughout the Suite is puckering/lifting and in places there was actual tape on the floor. What bothered me most was when we went to the concierge desk to get our wrist bands and they tried to talk is into attending the timeshare presentation (90 minutes) I straight up said 'oh no, withholding filthy and dated our bathroom is there is NO WAY I would ever buy here'. In response the dude at the desk just said 'ok, but we will take $200 off of your air-conditioning charge if you attend'. I responded with 'not worth it as I would never buy here with how dirty our bathroom is'. I thought he would inquire about the dirty bathroom or offer to send the cleaners in, but nope...he just shrugged and tried to sell us excursions. There are way nicer places to stay on this island...we will not beback.
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Feb 04, 2026
Beautiful property, disappointing accommodations.
The property is well groomed and beautiful. The unit we had was dirty. The floors had accumulated dirt in corners - clearly just mopped through the center normally. Check out at 10 am with most flights at night is not great - when our door lock stopped working on the last day we couldn't leave even for a last minute dip in the pool and management would not extend the check out time even one hour. There is also no way to get to a beach without driving somewhere else. I was very happy that I refused to have anything to do with Wyndham vacation sales package. Not interested in the name at all.
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Jan 28, 2026Clean nice family place
Nice clean comfortable space. Would work best for children to be on the bottom floor! Pool and hot tub areas create a wonderful atmosphere.
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Jan 13, 2026
Beautiful Resort with Lovely staff!
Bali Hai was a great resort. The gardens, pools, units are beautiful. Staff is very pleasant and helpful. Quick to respond to needs. Our unit was dated and needs some updates, but clean and comfortable.
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Jan 12, 2026Maintenance Issues and Pushy Staff
Issues with the unit: Lamps - mildew and dust (below eye level) TVs - dusty all over Remote - covered in grime/dirty Lint trap - broken; lint got all over laundry Maintenance crew blew detritis all over lanai Trash - at entrance and outside lanai, never cleaned in over a week Random plastic bracelet - found in couch Hair in bathroom upon arrival Blinds - dirty/dusty/grimey Blind over kitchen window was crooked/falling apart Cabinets - food marks on lower cabinets Dishwasher - doesn't clean dishes, cycled for longer than listed time Sliding bathroom door - shredding at bottom, dropping paint and wood chips when slid - Heavily dirty baseboards in bathroom and entry way not - Couch and living room chairs were not swept under The pools were alright and the location was decent. The staff was pushy and rude to the owner who booked the property about using vacation time for allegedly important meetings. Leave your guests alone to enjoy vacation. Would not recommend owning and was not impressed by this property.
- AdvisoryThis is a vacation home rental. Please contact the property office at the phone number listed on your travel documents 2-3 days prior to arrival to confirm check-in procedures and the check-in address. This is especially important for those arriving on weekends, holidays or after standard business hours.
- Check In: 4:00 PM
- Check Out: 10:00 AM
- General Policies: Guests must be 21 years of age or older to checkin. Children under 17 years of age stay free with an accompanied adult
- Kids Stay Free Policy : Maximum number of children per paid adult: 0
- Pet Policy : Pets Not Allowed