General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
General Information - Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
RESORT FEE: All reservations will incur a daily $34.95 Resort Fee plus applicable taxes added to the room account at check-in. Fee includes:
•Wireless Internet access (basic connection) for two (2) devices per day.
•Access to Hotel’s Fitness Center
•Concierge services to include printing of airline boarding passes.
•Local and toll-free telephone calls.
Resort Fee(s) and tax(es) will be collected directly from guest upon check-in.
Customer Ratings & Reviews
TripAdvisor Traveler Rating382 reviews
READ FIRST: Room rattling noise from Fremont 9am - 3am!
Had good expectations based on how new the resort is and was excited to try out this area of Las Vegas to see how it has changed. Stadium Swim is very impressive, but this is probably the only reason to visit the property for any length of time. We stayed at the hotel over the last weekend and received the "complimentary" Stadium Swim view upgrade, but this is a complete trap. While they say the loud music stops at 11pm, they don't tell you that this is only music from the pool area, not Freemont Street which lasted until 3am both nights of our stay. When I say loud, I mean window and room vibrating loud, to the point where it was impossible to sleep. If I was not blatantly lied to about the music stopping at 11pm, we would have 100% switched hotels. When I spoke to management on the phone post trip, they blamed it on me for choosing this view and as I was discussing with him, he just hung up. I am guessing they get this complaint a lot and are probably tired of dealing with it. As a result, I highly recommend finding another resort...that said, if you are still set on staying here DO NOT get a room with a Stadium Swim view unless you are at one of the highest level floors, it's not worth it. Also, the general area is still very sketchy with a lot of homeless people around so walking around outside of Fremont in any direction feels extremely unsafe.
good service bartending, restaurants kinda of get sick of quick and cleening of your room just doesn't show up unless you push a button to request it. Freemont is amazing place to have fun but vegas mainstrip still has way better food hands down
Pregnant in Smoking room!!!! Illegal!
I had booked a non smoking room, especially since I’ve never been a smoker, and I’m 4 months pregnant. I was here on a business trip with other colleagues. The check in process was terrible for al! At check in they said they don’t have any non smoking that I’d need to change rooms next day. First, this is a health hazard and they said they have high grade filters. The person at front desk went to speak to manager - manager never came from the back to speak to me and they didn’t offer a single upgrade or concession!! The night was terrible, the room smelled of smoke, especially since my smell is heightened. Next day I went to change rooms and explained the situation again to front desk, the woman at the front was in shock they’d even put me in a smoking room. I switched rooms, had to pack up my things again and move them myself cause I didn’t have time to wait for the bell boys. There was no upgrade in fact it was a downgrade! Lower floor, terrible view, and the shower had zero water pressure. At check out, there were zero pleasantries - no good morning, no how was your stay- nothing. I will never stay here again all due to the front desk service.
4 of us friends had decided to have a look in here and play some cards and have a go on the machines. On arrival at the main casino doors we were asked for ID??? what is that about?? (We are all in our 50s and just like a good gamble) one of us had not bought any with him so they would not let him in, absolutely ridiculous. Whoever heard of this nonsense? anyway, we took our money and lost it in another casino close by. I wonder how many $1000s of bucks are being turned away at the doors?? Pathetic. I wont bother to return here, plenty more casino's you can walk in, without being accosted at the doors and play to your heats content. as for this place? will close down pretty soon if they do not stop this rubbish...
Security will enter your room without permission and without a valid reason.
Two stars because the resort is actually great, and the pool is awesome, but they let security enter your room without permission. We witnessed security knocking on our friends door, they announced themselves as security, and there for a "welfare check". They did it to several rooms on the floor. When we inquired as to what this was about, we were told they allow it when a guest as a privacy card on their room for longer than 24 hours. If you are someone like me, you don't want housekeeping/security in the room, and so I leave my privacy card on all the time. Sort of ironic that leaving a privacy card on your door gives them a false incentive to enter without permission. Would not stay there again - no privacy, no feeling of security due to the "policy" they keep. What a shame.