Resort Details
- Hotel RestaurantHotel Restaurant, on premises, full service, Italian, open for: lunch, dinner
- 24-hour front desk
- Accessible facilities
- Air conditioning
- Bell staff/porter
- Complimentary in-room coffee or tea
- Complimentary newspaper in lobby
- Complimentary wireless internet
- Doctor on call,Offsite
- Elevators
- Family plan
- 24-hour front desk
- Bedroom wheelchair access
- Air conditioning
- Bell staff/porter
- Complimentary in-room coffee or tea
- Complimentary newspaper in lobby
- Complimentary wireless internet
- Doctor on call, Offsite
- Elevators
- Family plan
- Fax service
- Free high speed internet connection
- Front desk
- Hair dryer
- High speed internet access
- High speed wireless
- Interior corridors
- Internet services
- Ironing board
- Late check-out available†
- Lounges/bars, Offsite
- Massage services, Offsite
- Multilingual staff
- Non-smoking rooms available
- Pets allowed
- Photocopy center
- Restaurant†
- Room service
- Safe deposit box
- Audible alarm smoke detectors in guest rooms
Automatic fire doors
Electronic room key
Emergency exit maps
Emergency info in room
Fire detectors in hallways
Fire detectors in public areas
Fire extinguishers in hallways
First aid available
Room windows open
Staff trained in first aid
Well lighted exit signs - Wireless internet connection in public areas
- Fax Machine
- High Speed Internet Connection
- Internet Access
- Telephone
- Wireless Internet Connection
- Please contact the hotel for additional information.
† Fees may apply
- Health clubHealth Club
- Venezia
- Louis Vuitton®
- Versace®
- Coin Excelsior
- T Fondaco dei Tedeschi by DFS,
- Giorgio Armani®
- Verona
- Treviso
- Lido di Jesolo
- Padova
- Museo Ebraico di Venezia,0.6 kilometer(s) from Museo Ebraico di Venezia, the Jewish Museum of Venice focuses on the city's Jewish history with typical shops and restaurants, including a kosher café, along with guided tours of the synagogue
- Galleria dell'Accademia di Firenze,1.8 kilometer(s) from Galleria dell'Accademia di Firenze, also known as the Gallery of the Academy of Florence is a museum with exhibitions and events
- Rialto Bridge,1.8 kilometer(s) from Rialto Bridge, world famous bridge is the symbol of Venice
- Teatro La Fenice di Venezia,1.8 kilometer(s) from Teatro La Fenice di Venezia, opera house
- San Marco Square2 kilometer(s) from San Marco Square
- Peggy Guggenheim Collection,2.2 kilometer(s) from Peggy Guggenheim Collection, is among the most important museums in Italy for European and American art of the first half of the 20th century
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
529 reviews
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Dec 04, 2025Wonderful hotel
Hotel was more than we hoped. Staff was amazing and no wait with our check in. They held our bags since we arrived early. The hotel is so close to train or airport bus . Rooms were super clean and views of the Grand Canal. Breakfast buffet very good. Many different item to eat. Buffet well stock and never had to wait for a table. The outdoor area was charming and non smoking. Will be returning for sure. We had a great time.
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Dec 01, 2025Decent shout for price
Great range of items for breakfast which we included, right on grand canal. We had hoped for a canal view so make sure to triple check that you are getting one prior to arrival. No water taxi service direct to hotel however we got the vaparetto to Guglie and it was a short walk over the bridge and easy to find from directions given by hotel. Great location to get to everything and right beside train station. Lovely bar and eateries joined on. Had expected slightly more from hotel before arrival but after being here and seeing other hotels this was a decent shout for the price. Beds biggest downfall in rooms, not comfortable and most were twin beds pushed together. Room cleaned each day and customer service at reception and breakfast fantastic
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Oct 26, 2025
☀️Wonderful stay in the heart of Venice!
🌟 Wonderful stay in the heart of Venice! The hotel upgraded us to a beautiful room overlooking the Grand Canal – spacious, bright, and comfortable, with both a sofa and a desk. Everything was clean and welcoming. Breakfast was excellent, with lots of delicious choices: fresh cheeses, honey straight from the comb, amazing pastries, tasty decaf cappuccino, and even prosecco on Saturday! We were not charged for the night we missed due to a cancelled flight – such kind and flexible service. They also stored our luggage until departure; we could simply leave our suitcases in the room. The location couldn’t be better – just two minutes to the train station and vaporetto hub, and five minutes to the bus station. All in all: great service, delicious breakfast, and perfect location. Highly recommended! 🇮🇹✨
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Oct 01, 2025Not as expected.
Nice enough hotel for a base. Good convenient location on grand canal, but I was expecting more from the room. On arrival we were "upgraded" to a larger one with free mini bar, (2 bottles of water). If this room was larger I cannot say what smaller rooms were like. Strange configuration to the room a downstairs area with a TV and wardrobe placed in the middle?Bathroom and shower was not an easy experience either, although bed was large and very comfortable. Very poor view from tiny balcony. Expensive! but it is Venice.
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Sep 25, 2025Hotel taking advantage of strikes and flooding. Disappointing.
The Trains went on strike and then we experienced floods preventing us from getting to Venice by a one day. The CHC Premier refused to work with us on cancelling a night as they said it was prepaid, so they didn't have to refund me anything. I agree, they didn't "Have to", so I guess that is just the kinda of service that a "Premier Collection" hotel gives in Venice. I was pretty disappointed in what could have been a really nice visit
- AdvisoryEffective with stays of Aug 24, 2011 and beyond, the city of Venice has imposed a new tourism tax. This tax is NOT included in the cost of this vacation package and is an additional charge payable directly to the hotel. The Tax is 1 Euro per star rating of the hotel, per person per night and will be charged up to 5 nights. For example, a 4 Star hotel would tax at 4 Euro per person, per night for up to 5 nights.
- Check In: 3:00 PM
- Check Out: 11:00 AM
- General Policies: For Every Two Paying Adults, One Child 3 And Under Is Free In The Existing Bedding.
- Kids Stay Free Policy : Maximum number of children per paid adult: 0Maximum child age: 3
- Pet Policy : Pets Allowed: Pets accepted with restrictions. Only small pets.