Resort Details
- 24-hour front desk
- ATM/Cash machine
- Bell staff/porter
- Concierge desk
- Conference facilities
- COVID-19 - Essential Workers Only - NO
- Dry cleaning
- Elevators
- Exercise gym
- Free high speed internet connection
- 24-hour front desk
- ATM/Cash machine
- Bell staff/porter
- Concierge desk
- Conference facilities
- COVID-19 - Essential Workers Only - NO
- Dry cleaning
- Elevators
- Exercise gym
- Free high speed internet connection
- Game room
- Gift/News stand
- Health club
- Luggage service
- Meeting rooms
- Safe deposit box
- Sauna
- Smoke-free property
- Tour/sightseeing desk
- 2167
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
7329 reviews
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Mar 14, 2026Amazing place with amazing service
Betty in reservations absolutely made our trip! She was so accommodating with all of our changes we had to make. She was patient and kind and exactly how everyone should be working in customer service. 10/10 for betty thank you for a beautiful stay in a beautiful place!!! :)
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Mar 12, 2026Lovely to return after twenty years
Just said for two nights, post cruise before flying home. We have stayed at the Catamaran before, but not for for about twenty years. A few days before arriving my husband read some reviews on Trip Advisor complaining that the rooms were old and tired and to ask for a refurbished room. We emailed the hotel and we did asked and they came back confirming that we would get one. We arrived early and the room wasn’t ready so they stored our luggage and when we returned our room was ready and the bellman brought it to our room. The room was large and very clean with everything we needed, with a lovely garden view. Not ultra modern and a little dark but very comfortable. The staff are all very helpful and anything we asked for was brought to us within minutes. It was lovely returning here again after so many years to see the exotic birds are still there and the gardens are still as beautiful as ever. We left with lovely memories of the Catamaran.
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Feb 24, 2026Pictures are Deceiving- Location is beautiful, rooms are not!
I loved the location and grounds of the property, but the hotel itself is extremely outdated. My room specially (461) was also dirty (walls, moldings, chair, curtains). The bed felt as if I was just sleeping on the springs. Come for the location, but not the hotel itself.
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Feb 23, 2026
Great Customer Service in Reservations Department
Booked Catamaran Resort Hotel, and Renée in the reservations department was so wonderful! She was helpful, kind, and helped me book the reservation. Even gave some recommendations that are family friendly for our stay.
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Feb 22, 2026
Great service
We stayed with the family and had a great time. Receptionist Dante was excellent, extremely courteous, kind and helpful. Wish all receptionists were like him. Thank you Dante!
- Check In: 4:00 PM
- Check Out: 11:00 AM
- Minimum Check-In Age: 0
- General Policies:
Checkin Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cards; cash is not acceptedSafety features at this property include a smoke detectorThis property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Special Checkin Instructions: An adult age 18 or older must assume all liability for the booking. Front desk staff will greet guests on arrival at the property.
Know before you go: This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation. Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section). A car is recommended for transportation to and from this property.
Mandatory Fees: You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Resort fee: USD 51.75 per accommodation, per night The resort fee includes:Beach accessBeach loungersBeach towelsBicycle storageHousekeepingIn-room coffeeIn-room safePartner property accessPartner property pool accessPhone callsPool access We have included all charges provided to us by the property.
Optional Fees: Fee for local cuisine breakfast: approximately USD 10 to 50 for adults, and USD 10 to 50 for childrenSelf parking fee: USD 38.00 per day (in/out privileges)Pet fee: USD 125.00 per accommodation (varies based on length of stay) Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.