Property Location: With a stay at Catalonia Santo Domingo in Santo Domingo (Ciudad Universitaria), you'll be within a 15-minute walk of Palacio de Bellas Artes and Convention Center Ministry of Foreign Affairs. This luxury hotel is 1.6 mi (2.6 km) from Eduardo Brito National Theater and 2.4 mi (3.9 km) from Centro Olimpico.
Rooms: Make yourself at home in one of the 228 guestrooms featuring MP3 docking stations and Smart televisions. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.
Amenities: Enjoy recreational amenities such as an outdoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands. The shuttle (surcharge) will take you to the nearby beach or shopping center.
Dining: Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Full breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM for a fee.
Business, Other Amenities: Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Santo Domingo? This hotel has 34746 square feet (3228 square meters) of space consisting of a conference center and 13 meeting rooms. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a cruise ship terminal shuttle.
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Resort Details
General Policies & Fine Print
Checkin Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cards and cashThis property reserves the right to pre-authorize the guest's credit card prior to arrival.Safety features at this property include a fire extinguisher, a security system, and a first aid kitPlease note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property The hotel requires payment in advance of arrival when booking more than 5 rooms.
Special Checkin Instructions: This property offers transfers from the cruise terminal, ferry terminal, and airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Know before you go: Pool access available from 10:00 AM to 7:00 PM.Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. No pets and no service animals are allowed at this property. This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Optional Fees: Fee for full breakfast: approximately USD 23 per personAirport shuttle fee: USD 45.00 per vehicleSecured self parking fee: USD 5.00 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Customer Ratings & Reviews
TripAdvisor Traveler Rating
1495 reviews
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Dec 03, 2024Decent hotel with great views but some service issues
This was our first time to Santo Domingo and I specifically booked Hotel Catalonia in order to get the perks and earn points for iPrefer loyalty status. We arranged an arrival airport transfer with the hotel which was pretty easy. Check in was a bit laborious but we did get upgraded from a premium ocean view room to a corner premium panoramic view. The room was quite spacious and definitely had a stunning panoramic view. The bed and pillows were comfortable. Even though the mini fridge was stocked with items we were able to get purchased bottles of wine to chill as well. The bathroom looked nice but wasn’t overly functional- the open rainfall shower led to a very wet slippery floor and there was no ventilation. That said the toilet was the quietest I have ever encountered which was great as we did wake each other up during mid sleep bathroom trips. It was also very difficult to keep the room cool, especially in the morning. As for the amenities, we used the gym and pool each day. The former was way too warm and the latter way too chilly (pool water that is, though very refreshing if you’re in the hot sun), There are two ellipticals which were semi-functional- don’t think they receive regular maintenance because you couldn’t use the programming buttons to choose the exercise or enter your weight. View was great but with the sun shining in, was warm, though strangely enough on our last morning it was much more palatable temperature wise. Not sure if someone else complained- I actually didn’t because it’s been my experience that a lot of Caribbean hotels just have warm fitness rooms. One thing that could be improved upon is the service. We arrived in the evening (7:30?) and wanted to get dinner at the lobby bar before settling in our room to watch the Thanksgiving night football game. The food took so long that we ended up having to take it up to the room in order to catch kickoff at 9:20 pm. I also had to inquire about my welcome amenity and food and beverage voucher- did get the former but no response on the latter. We had an issue with lack of/late housekeeping. But the next day when we requested housekeeping while we were out for lunch, it was granted. We also had a strange security incident involving the bellhop upon returning from dinner. Someone in the carport was trying to engage us and the bellhop tried to stop us from getting into the elevator and told us to go back outside. We kept moving at my husband’s insistence, so nothing happened. However when we mentioned it to the general manager and indicated that the security cameras should how what transpired, there was no follow-up. So, just be vigilant and aware of sketchy situations. Knowing what I now know about the hotel, I would return, keeping my expectations in check.
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Nov 20, 2024Jennifer in the Lobby bar was great .
Nice Hotel, great staff. The rooms are quite large and clean. The staff are friendly and welcoming. Jennifer in the lobby bar was excellent, always very helpful and polite. The meals are good too. There is a good gym, but some equipment needs repairing.
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Oct 28, 2024Worst esperience ever
Rude and inefficient front desk staff Slow room service and bad meals Slow and inefficient concierge Unkempt and unmaintained rooms Staff who do not know English, at front desk, bar, pool and concierge in general. Bad attitude and rudeness generalized. No complaints regarding buffet and buffet service staff
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Oct 22, 2024The First Stay
The Catelonia was a hotel that we found to be very clean in all areas that we visited Cleanliness 10/10 Room Decor 4/10 Desperately needs to be updated Hotel Decor 8/10 Lobby,gym,bars etc Buffet/Rest /Food 10/10 Recommended /we will return
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Oct 08, 2024
Comfortable hotel- good value for the price!
I travel to the Dominican Republic often but this was my first time staying in Santo Domingo in about 30 years. My best girlfriend and I traveled here for a women's conference/ mission trip. This hotel is a good deal- it's located in a nice area, a $5-$10 US uber away from the nightlife and trendy restaurant, etc. The rooms are modern and clean. Beautiful and unobstructed views of the ocean is what you will wake up to every day. They have a nice conference space. The restaurants on site and room service offer pretty tasty food and drinks. Victor in the cafe and bar in the lobby is a delight. Very attentive and professorial. The only issue we had was that the air conditioning was not that cold the first 2 days It was very hot and humid in the DR and I think the volume of people at the conference and then in every room in the hotel overloaded the system. Other than this we were comfortable.